Norfolk Constabulary
Mr K. Beale
Freedom of Information Department
Jubilee House
www.
whatdotheyknow.com
Falconers Chase
Wymondham
Norfolk NR18 0WW
Date: 27th
of July 2010
Tel: 01953 42 4487
Fax: 01953 42 4080
Email: xxxxxxxxxxxxxxxxxxxx@xxxxxxx.xxx.xxxxxx.xx
www.norfolk.police.uk
Non-Emergency Tel: 0845 456 4567
Dear Mr Beale
Freedom of Information Request Reference No: FOI 150/10/11
I write in connection with your request for information received by the Norfolk Constabulary on the
29th of June 2010, in which you sought access to the following information:
To help assist with a study in to cost effectiveness of public sector websites, can you please
provide me with:
1. Design and development costs to launch (single figure)
2. Ongoing hosting, licensing and maintenance costs (per year or other suitable measure)
3. Brief overview of server technologies used (e.g. Microsoft .NET, Apache/PHP, etc.)
Extent of Searches to Locate Information:
To locate the information relevant to your request, searches were conducted within the
Communications and Public Affairs Department, and the Financial Services Department of the
Norfolk Constabulary.
This response will be published on the Norfolk Constabulary’s web-site.
Result of the Searches to Locate Information Relevant to your Request.
Information relevant to part 1 of your request The Norfolk Constabulary launched a new website in November 2009. The costs associated with
the website have been published and can be found on the disclosure log section of the website
under the document reference number 659/09:
http://www.norfolk.police.uk/aboutus/yourrighttoinformation/freedomofinformation/disclosurelog.asp
x?category=Expenditure+and+Other+Financial+Information&year=2009
Information relevant to part 2 of your request £32,155
Information relevant to part 3 of your request The Norfolk Constabulary website uses a high enterprise Content Management System (CMS) that
runs on a Microsoft IIS v6.0 (Internet Information Services) on a Microsoft Windows Server 2003
R2 platform. We have Microsoft .NET version 2 and 3 installed as the CMS needs this technology
for it to be able to run.
Microsoft SQL Server 2008 (
Structured Query Language) is also installed for the database
component of the CMS. Norfolk Constabulary uses the ‘Web’ edition of this software, and this is
included in the monthly cost of the hosting.
Should you have any further queries concerning this request, please contact me quoting the
reference number shown above.
Yours sincerely,
Richard Kindleysides
Freedom of Information Department
A full copy of the Freedom of Information Act (2000) can be viewed on the ‘Office of Public Sector
Information’ web-site;
http://www.opsi.gov.uk/
The Norfolk Constabulary is not responsible for the content, or the reliability, of the website referenced. The
Constabulary cannot guarantee that this link will work all of the time, and we have no control over the
availability of the linked pages.
Your Right to Request a Review of Decisions Made Under the Terms of the
Freedom of Information Act (2000).
If you are unhappy with how your request has been handled, or if you think the decision is
incorrect, you have the right to ask the Norfolk Constabulary to review their decision.
Ask the Norfolk Constabulary to look at the decision again.
If you are dissatisfied with the decision made by the Norfolk Constabulary under the Freedom of
Information Act (2000), regarding access to information, you must notify the Norfolk Constabulary
that you are requesting a review within 2 months of the date of its response to your Freedom of
Information request
. Requests for a review should be made in writing and addressed to:
Freedom of Information Decision Maker
Professional Standards Department
Norfolk Constabulary
Operations and Communications Centre
Jubilee House
Falconers Chase
Wymondham
Norfolk NR18 0WW
In all possible circumstances the Norfolk Constabulary will aim to respond to your request for us to
look at our decision again within 20 working days of receipt of your request for an internal review.
The Information Commissioner.
After lodging a request for a review with the Norfolk Constabulary, if you are still dissatisfied with
the decision, you can apply to the Information Commissioner for a decision on whether the request
for information has been dealt with in accordance with the requirements of the Act.
For information on how to make application to the Information Commissioner please visit their
website at www.informationcommissioner.gov.uk or contact them at the address shown below:
The Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 01625 545 700
