Website development costs

Kyle Beale made this Freedom of Information request to South Wales Police

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear South Wales Police,

To help assist with a study in to cost effectiveness of public sector websites, can you please provide me with:

a) design and development costs to launch (single figure)
b) ongoing hosting, licensing and maintenance costs (per year or other suitable measure)
c) brief overview of server technologies used (e.g. Microsoft .NET, Apache/PHP, etc.)

I fully understand that contractual agreements, tender documents and other materials may be commercial in confidence, but do hope that you can assist
with indication of costs and technology as other forces have done for me already.

Yours faithfully,

Kyle Beale

South Wales Police

1 Attachment

Dear Ms Denis,

I write to advise that I am in receipt of your e-mail dated 29^th June,
regarding suspected sexual offences against children.

This letter confirms that your request has now been passed to our FOI
officers who will review the contents of your request and establish if a)
your request is valid under the FOI Act and b) if any further
clarification is required from you to allow us to progress further.

Should you wish to contact us regarding your request, please quote
reference number 421/10 on any correspondence? Should you wish to contact
us by e-mail, please do so using the mail box
[1][South Wales Police request email]. (Please do not reply directly to my own
e-mail address as this may result in a further delay to your request).

South Wales Police provides you the right to request a re-examination of
your case under its review procedure (copy attached). If you decide to
request such a review and having followed the Constabulary's full process
you are still dissatisfied, then you have the right to direct your
comments to the Information Commissioner who will give it consideration.

Judith Hammett

Freedom of Information Officer/Swyddog Rhyddid Gwybodaeth

South Wales Police HQ / Pencadlys yr Heddlu

Cowbridge Road / Heol y Bont-Faen

BRIDGEND / PENYBONT AR OGWR

CF31 3SU

Telephone 01656 306161

( Internal / Mewnol: 20663

: Email / E-bost : [2][email address] /
[3][email address]

[4]www.south-wales.police.uk / [5]www.heddlu-de-cyrmru.police.uk

[6][South Wales Police request email]

NOT PROTECTIVELY MARKED

South Wales Police is the 6th most improved force nationally for overall
crime reduction, with crime down by 12%
Heddlu De Cymru yw*r 6ed o blith heddluoedd Prydain a wellodd fwyaf o ran
gostwng troseddau cyffredinol, gyda nifer y troseddau 12% yn is

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Dear South Wales Police,

It appears you have replied to the wrong person.

Yours faithfully,

Kyle Beale

South Wales Police

Hammett,Judith swp53116 would like to recall the message, "Freedom of
Information request 421/10".

South Wales Police is the 6th most improved force nationally for overall
crime reduction, with crime down by 12%
Heddlu De Cymru yw’r 6ed o blith heddluoedd Prydain a wellodd fwyaf o ran
gostwng troseddau cyffredinol, gyda nifer y troseddau 12% yn is

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South Wales Police

1 Attachment

Dear Mr Beale,

I write to advise that I am in receipt of your e-mail dated 29^th June,
regarding Website design and build costs.

Please accept my apologies for the earlier acknowledgement which clearly
did not relate to your request, this was a human error on my part.

This letter confirms that your request has now been passed to our FOI
officers who will review the contents of your request and establish if a)
your request is valid under the FOI Act and b) if any further
clarification is required from you to allow us to progress further.

Should you wish to contact us regarding your request, please quote
reference number 419/10 on any correspondence? Should you wish to contact
us by e-mail, please do so using the mail box
[1][South Wales Police request email]. (Please do not reply directly to my own
e-mail address as this may result in a further delay to your request).

South Wales Police provides you the right to request a re-examination of
your case under its review procedure (copy attached). If you decide to
request such a review and having followed the Constabulary's full process
you are still dissatisfied, then you have the right to direct your
comments to the Information Commissioner who will give it consideration.

Judith Hammett

Freedom of Information Officer/Swyddog Rhyddid Gwybodaeth

South Wales Police HQ / Pencadlys yr Heddlu

Cowbridge Road / Heol y Bont-Faen

BRIDGEND / PENYBONT AR OGWR

CF31 3SU

Telephone 01656 306161

( Internal / Mewnol: 20663

: Email / E-bost : [2][email address] /
[3][email address]

[4]www.south-wales.police.uk / [5]www.heddlu-de-cyrmru.police.uk

[6][South Wales Police request email]

NOT PROTECTIVELY MARKED

South Wales Police is the 6th most improved force nationally for overall
crime reduction, with crime down by 12%
Heddlu De Cymru yw*r 6ed o blith heddluoedd Prydain a wellodd fwyaf o ran
gostwng troseddau cyffredinol, gyda nifer y troseddau 12% yn is

show quoted sections

South Wales Police

Hammett,Judith swp53116 would like to recall the message, "Freedom of
Information request 421/10".

South Wales Police is the 6th most improved force nationally for overall
crime reduction, with crime down by 12%
Heddlu De Cymru yw’r 6ed o blith heddluoedd Prydain a wellodd fwyaf o ran
gostwng troseddau cyffredinol, gyda nifer y troseddau 12% yn is

show quoted sections

South Wales Police

Dear Mr Beale,

I have had an opportunity to look at your request and have considered it
against others of a similar nature that we have responded to on this
subject matter previously.

Would you be kind enough to provide a telephone number, or alternatively
contact me on the number below, so that we can discuss the information
that I already have available in this office which may satisfy your
request.

If this information is what you are looking for it will allow me to
respond immediately to your request. If however, I have misunderstood
your request and further information is needed, I will endeavour to obtain
that and provide a formal response in due course.

I look forward to hearing from you.

Kind regards

Judith Hammett

Freedom of Information Officer/Swyddog Rhyddid Gwybodaeth

South Wales Police HQ / Pencadlys yr Heddlu

Cowbridge Road / Heol y Bont-Faen

BRIDGEND / PENYBONT AR OGWR

CF31 3SU

Telephone 01656 306161

( Internal / Mewnol: 20663

: Email / E-bost : [1][email address] /
[2][email address]

[3]www.south-wales.police.uk / [4]www.heddlu-de-cyrmru.police.uk

[5][South Wales Police request email]

NOT PROTECTIVELY MARKED

South Wales Police is the 6th most improved force nationally for overall
crime reduction, with crime down by 12%
Heddlu De Cymru yw*r 6ed o blith heddluoedd Prydain a wellodd fwyaf o ran
gostwng troseddau cyffredinol, gyda nifer y troseddau 12% yn is

show quoted sections

Dear Judith,

Thank you for your reply.

I feel that the list below clearly states what I am looking for and shouldn't need any further clarification.

a) design and development costs to launch (single figure)
b) ongoing hosting, licensing and maintenance costs (per year or other suitable measure)
c) brief overview of server technologies used (e.g. Microsoft .NET, Apache/PHP, etc.)

Other forces have already replied, so you may find reading one of their responses helpful: http://www.whatdotheyknow.com/request/we...

Yours faithfully,

Kyle Beale

South Wales Police

Dear Mr Beale,

I write further to your request dated 29th June.

Having communicated with the department responsible for the website(s) it is not possible to progress your request at this time, as clarification is needed from you to enable us to locate the information you have asked for.

Please could you confirm if your request concerns the external website, the internal website or both?

If both, could you confirm if you require this information as one figure or separately for intranet (internal) and internet (external)

In 2009 we re-launched our external internet site - do you require the information in relation to this re-launch (alone) or are you asking for the costs from initial launch (first internet site) to date, inclusive.

In line with the Freedom of Information Act 2000 Section 10(6), the 20 working day timescale will be suspended until the required clarification has been received, restarting on the date when the information is received.

Kind regards

Judith Hammett
Freedom of Information Officer/Swyddog Rhyddid Gwybodaeth
South Wales Police HQ / Pencadlys yr Heddlu
Cowbridge Road / Heol y Bont-Faen
BRIDGEND / PENYBONT AR OGWR
CF31 3SU
Telephone 01656 306161

TTInternal / Mewnol: 20663
Email / E-bost : [email address] / [email address]
www.south-wales.police.uk / www.heddlu-de-cyrmru.police.uk
[South Wales Police request email]

NOT PROTECTIVELY MARKED

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Dear Judith,

My original request concerned the external website, but please provide separate costs for both the external website and internal intranet as individual figures.

I would like to know the cost for the 2009 website relaunch, including all design and development work. If this relaunch was a mere visual facelift of an existing underlying website, then please provide design and development costs for the previous website in addition to the facelift costs.

Yours faithfully,

Kyle Beale

South Wales Police

2 Attachments

Dear Mr Beale,

I write in connection with your request for information dated 29^th June
2010 regarding Website Development Costs.

Your request for information has now been considered and our response is
attached.

I trust that this information answers your request. Should you have any
queries and wish to contact us by e-mail, please do so using the mail box
[1][South Wales Police request email]. (Please do not reply directly to my own
e-mail address as this may result in a delay to your request).

South Wales Police provides you the right to request a re-examination of
your case under its review procedure (copy attached). If you decide to
request such a review and having followed the Forces full process you are
still dissatisfied, then you have the right to direct your comments to the
Information Commissioner who will give it consideration.

Kind Regards,

Laura Howell

Freedom of Information Officer / Swyddog Rhyddid Gwybodaeth

South Wales Police HQ / Pencadlys Yr Heddlu

Cowbridge Road / Heol Y Bont-Faen

Bridgend / Penybont Ar Ogwr

CF31 3SU

( Internal / Mewnol: 20956

( External / Allanal: 01656 869437

* [2][email address]

: [3]www.south-wales.police.uk / [4]www.heddlu-de -cymru.uk

South Wales Police is the 8th most improved force nationally for overall
crime reduction, with 14,000 less victims of crime
Heddlu De Cymru yw*r 8fed heddlu sydd wedi gwella orau yn genedlaethol
mewn lleihau troseddau yn gyffredinol, gyda 14,000 yn llai o ddioddefwyr
trosedd

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