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We, DWP, can refuse to let you use your Post Office Card Account (POCA) for payments of Universal Credit

Frank Zola made this Freedom of Information request to Department for Work and Pensions

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Dear Department for Work and Pensions,

After someone has used a Post Office Card Account (POCA) to get many months of Universal Credit payments, should they decline any of your Personal Budgeting Support, on what legal basis can you refuse to make payments to their POCA[1] and what legal powers or sanctions can you use to require a UC claimant to open a bank account[2] and stop using their POCA
to make their UC payments[3]?

If an existing UC claimant is getting payments via their POCA and they also have a bank account, what legal powers do the DWP have to refuse to make payments via their POCA [4] and what powers do you have that requires any POCA to disclose to the DWP their bank account details [5] for the purpose of making their UC payments into and not their POCA?

Please disclose information information you hold for [1], [2], [3], [4] and [5]

Yours faithfully,

Frank Zola

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
 
By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 
 
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
 
Should you have any further queries in connection with this request do
please contact us.
 
For further information on the Freedom of Information Act within DWP
please click on the link below.
 
[1]http://www.dwp.gov.uk/freedom-of-informa...
 

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Dear Department for Work and Pensions,

Please note, when I said " [4] and what powers do you have that requires any POCA to disclose to the DWP their bank account details" in my request, I meant to say:

[4] and what powers do you have that requires any claimant to disclose to the DWP their bank account details.

So may amended request is:

Dear Department for Work and Pensions,

After someone has used a Post Office Card Account (POCA) to get many months of Universal Credit payments, should they decline any of your Personal Budgeting Support, on what legal basis can you refuse to make payments to their POCA[1] and what legal powers or sanctions can you use to require a UC claimant to open a bank account[2] and stop using their POCA
to make their UC payments[3]?

If an existing UC claimant is getting payments via their POCA and they also have a bank account, what legal powers do the DWP have to refuse to make payments via their POCA [4] and what powers do you have that requires any claimant to disclose to the DWP their bank account details [5] for the purpose of making their UC payments into and not their POCA?

Please disclose information information you hold for [1], [2], [3], [4] and [5]

Yours faithfully,

Frank Zola

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
 
By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 
 
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
 
Should you have any further queries in connection with this request do
please contact us.
 
For further information on the Freedom of Information Act within DWP
please click on the link below.
 
[1]http://www.dwp.gov.uk/freedom-of-informa...
 

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References

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1. http://www.dwp.gov.uk/freedom-of-informa...

DWP Strategy Freedom of Information, Department for Work and Pensions

Thank you for your Freedom of Information request.

You can expect a reply by 8 Augut 2016 unless I need to come back to you to clarify your request or the balance of the public interest test needs to be considered.

If you have any queries about this letter please contact me quoting the reference number above.

Yours sincerely

DWP Strategy FoI Team

------------------------------------------------------------------------------------------------------
Your right to complain under the Freedom of Information Act

If you are not happy with this response you may request an internal review by e-mailing [DWP request email] or by writing to DWP, Central FoI Team,
Caxton House, Tothill Street, SW1H 9NA. Any review request should be submitted within two months of the date of this letter. Please remember to quote the reference number above in any future communications.

If you are not content with the outcome of the internal review you may apply directly to the Information Commissioner’s Office for a decision. Generally the Commissioner cannot make a decision unless you have exhausted our own complaints procedure. The Information Commissioner can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow Cheshire SK9 5AF
www.ico.org.uk/Global/contact_us or telephone 0303 123 1113 or 01625 545745

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DWP Strategy Freedom of Information, Department for Work and Pensions

Thank you for your Freedom of Information request.

You can expect a reply by 8 August 2016 unless I need to come back to you to clarify your request or the balance of the public interest test needs to be considered.

If you have any queries about this letter please contact me quoting the reference number above.

Yours sincerely

DWP Strategy FoI Team

------------------------------------------------------------------------------------------------------
Your right to complain under the Freedom of Information Act

If you are not happy with this response you may request an internal review by e-mailing [DWP request email] or by writing to DWP, Central FoI Team, Caxton House, Tothill Street, SW1H 9NA. Any review request should be submitted within two months of the date of this letter. Please remember to quote the reference number above in any future communications.

If you are not content with the outcome of the internal review you may apply directly to the Information Commissioner’s Office for a decision. Generally the Commissioner cannot make a decision unless you have exhausted our own complaints procedure. The Information Commissioner can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow Cheshire SK9 5AF
www.ico.org.uk/Global/contact_us or telephone 0303 123 1113 or 01625 545745

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Dear Department for Work and Pensions,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department for Work and Pensions's handling of my FOI request 'We, DWP, can refuse to let you use your Post Office Card Account (POCA) for payments of Universal Credit'.

"You can expect a reply by 8 August 2016 unless I need to come back to you to clarify your request or the balance of the public interest test needs to be considered"
https://www.whatdotheyknow.com/request/w...

You have not kept your promise to reply by August 8th 2016

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/w...

Yours faithfully,

Frank Zola

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
 
By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 
 
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
 
Should you have any further queries in connection with this request do
please contact us.
 
For further information on the Freedom of Information Act within DWP
please click on the link below.
 
[1]http://www.dwp.gov.uk/freedom-of-informa...
 

show quoted sections

References

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1. http://www.dwp.gov.uk/freedom-of-informa...

DWP Strategy Freedom of Information, Department for Work and Pensions

2 Attachments

Please accept our apologies for the delay and see the attached reply to your Freedom of Information request.
 

Yours sincerely

DWP Strategy FoI team

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We don't know whether the most recent response to this request contains information or not – if you are Frank Zola please sign in and let everyone know.