WCA Audio Recording (2)

J Newman made this Freedom of Information request to Department for Work and Pensions

This request has been closed to new correspondence. Contact us if you think it should be reopened.

Department for Work and Pensions did not have the information requested.

Dear Department for Work and Pensions,

WCA Audio recordings (2)
In 2011, a trial was undertaken and recently Chris Grayling has confirmed that it was successful and the facility is now available on demand nationwide.

Please provide me with a copy of the following, all of which would have been produced before before implementation commenced.

1.The risk analysis

2.The risk register

3.The impact assessment

4.If they are not available, who authorised implementation without them?

Yours faithfully,

J Newman

DWP Adelphi Freedom-of-Information-Request, Department for Work and Pensions

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DWP Adelphi Freedom-of-Information-Request, Department for Work and Pensions

1 Attachment

Dear J Newman

Please see attached response to your FoI request 1303.

Kind regards

DWP Central FoI Team

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Dear Department for Work and Pensions,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department for Work and Pensions's handling of my FOI request 'WCA Audio Recording (2)'.

I would be grateful if you would ensure this is passed to a manager who has the ability to see how absurd the DWP response is.

Issue of audio recordings is high profile and a specific recommendation from Professor Harrington. This unprofessional & haphazard approach is therefore a serious letdown to him and his team.

The pilot scheme was established to determine the best solution to a problem. Only once the final solution is known, can any other temporary fix be described as “interim”. It is simply impossible to set out to establish an interim answer to anything without knowing what the anything is!!!

On this basis, the decision to waive the three key processes was clearly unjustified and fundamentally wrong. An IA was VITAL as the potential consequences of this trail are immense and could spread through the not only JCP, but the TS too. Its omission was therefore a serious dereliction of duty. For the record, Atos has NO part to play in the decision anyway – accountability and responsibility sit EXCLUSIVELY with DWP.

There are likewise a number of serious risks – lengthening the WCA for example and to ignore them is an equally serious dereliction of duty.

The (unexplained) limitations imposed on the trial rendered it totally incapable of assessing true demand, so this suggestion is not only completely at odds with other FoI responses and information published, it is simply fabricated.

The response to another FoI request states that the report and all the associated documents will be available on 04/05/2012. In will be interesting to see how well considered and professionally produced it is.

A full history of my FOI request and all correspondence is available on the Internet at this address:
http://www.whatdotheyknow.com/request/wc...

Yours faithfully,

J Newman

DWP Adelphi Freedom-of-Information-Request, Department for Work and Pensions

This is an automated confirmation that your request for information has
been received at the DWP Central FoI Team.

We will forward your request to the relevant information owner within the
Department who will respond to you direct. 

Should you also have any further queries in connection with this request
do please contact us.

For further information on the Freedom of Information Act within DWP
please click on the link below.

[1]http://www.dwp.gov.uk/freedom-of-informa...

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Jim Otram left an annotation ()

"The Pilot scheme was put in place to allow consideration of the potential volumes of requests and recording methods, to therefore ensure that an appropriate solution to the recording of medical assessments was found."

I see.

And that 'consideration' would be why you now cannot be sure of getting a medical recorded on schedule - or even at all - because it is apparently accepted by the DWP that Atos may fail in their 'endeavours' to provide appropriate staff and equipment sufficient to meet demand.

What an utterly disgraceful shambles, John.

DWP Adelphi Freedom-of-Information-Request, Department for Work and Pensions

1 Attachment

Dear Mr Newman,

Please see attached response to your internal review request.

Kind regards
Central FoI Team

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Dear Department for Work and Pensions,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department for Work and Pensions's handling of my FOI request 'WCA Audio Recording (2)'.

I’m sorry, but you are hedging the issue.

1)The report published by Atos is 12 months old and includes a number of questions that it feels need to be answered before a full roll-out can take place. Over the past 12 months what information has DWP produced that addresses these questions?

2)If as you say DWP has been “evaluating” the pilot, what conclusions has it so far drawn, given it has already had 12 months?

3)To what timetable is DWP working to produce a definitive statement of what it regards as the final solution, bearing in mind it has had 12 months already?

4)At what point will the statutory requirements for risk & impact analyses plus a risk register be produced?

5)DWP will have a defined project plan to ensure the evaluation is completed on time and comprehensively includes all of the relevant issues. Please provide a copy.

6)Who is DWP “owns” this evaluation and the subsequent implementation – i.e. has direct accountability for the success of both.

7)Is any form of consultation planned and if so, at what point?

Can I respectfully remind you of the overarching requirements of Article 19 of the Universal Declaration of Human Rights embodied within UK legislation (Principles 1 – 3 particularly) adherence to which would have offered this information voluntarily. All I am seeking is a clear understanding of DWP’s real attitude to this piece of work and how enthusiastically it intends to pursue it - the impression you are giving is that you have no enthusiasm, little interest and are actively engineering its failure.

A full history of my FOI request and all correspondence is available on the Internet at this address:
http://www.whatdotheyknow.com/request/wc...

Yours faithfully,

J Newman

DWP Adelphi Freedom-of-Information-Request, Department for Work and Pensions

This is an automated confirmation that your request for information has
been received at the DWP Central FoI Team.

We will forward your request to the relevant information owner within the
Department who will respond to you direct. 

Should you also have any further queries in connection with this request
do please contact us.

For further information on the Freedom of Information Act within DWP
please click on the link below.

[1]http://www.dwp.gov.uk/freedom-of-informa...

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References

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DWP DWP Medical Services Correspondence, Department for Work and Pensions

1 Attachment

Dear Mr Newman

Please find enclosed a response to your request for information under the
Freedom of Information Act by the Medical Services Contract Correspondence
Team Freedom of Information Officer, who apologises for the delay in
providing you with a response.

<<Mr Newman Response FOI 3384.pdf>>

Kind regards

Medical Services Contract Correspondence Unit, Department for Work and
Pensions, Room 306, Block 3, Norcross, Norcross Lane, Blackpool, FY5 3TA
Tel 01253 611556, extn 69956

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