WBC - DASS - Special Measures 1999-2002

Pete Sheffield made this Freedom of Information request to Wirral Metropolitan Borough Council

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was partially successful.

Dear Wirral Metropolitan Borough Council,

Between 1999 and 2002 DASS was placed on special measures.

Please see the following link:


Wirral social services were placed on special measures in 1999 because they lacked strategic direction and there were concerns about the quality of management and services. Councillors, corporate and departmental managers and staff in Wirral have all responded positively and constructively to these challenges. Overall significant progress has been made. Improved leadership, planning and management are now having a direct impact on service delivery.

Wirral Borough Council was placed on special measures in December 1999 as a result of concerns about

1. a lack of strategic direction and corporate commitment to social services;
2. poor senior management and leadership in social services;
3. an adverse inspection of the Registration and Inspection unit. The inspection highlighted failure to meet statutory targets for residential home inspections across services for adults and children;
4.that operational managers had not addressed the concerns raised by the Inspection Unit; weaknesses in performance in all key service areas and poor quality of practice;
5. the quality of safeguards for children in care and at risk;
6. poor partnership arrangements with health.

Please disclose / signpost the initial report highlighting these serious concerns conducted by the audit commission / Social Services Inspectorate

Please release the improvement plan of the time and the officers responsible for implementing the plan

Please release the subsequent inspection reports which outlined work carried out and improvements.

Please disclose the letter to WBC from the appropriate authority removing special measures in 2002.

Yours faithfully,

Pete Sheffield

Dear Wirral Metropolitan Borough Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Wirral Metropolitan Borough Council's handling of my FOI request 'WBC - DASS - Special Measures 1999-2002'.

This request is late

Yours faithfully,

Pete Sheffield

Dear Wirral Metropolitan Borough Council,

I have passed this to the ICO.

Yours faithfully,

Pete Sheffield

InfoMgr, FinDMT, Wirral Metropolitan Borough Council

5 Attachments

Good Morning,

Please see attached word document and additional attachments as Council’s
response for a request for an internal review.

Kind Regards

Jane Corrin

Information Manager

Wirral Council

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