Water/sewage leaks

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Dear Southwark Borough Council

Subject : Freedom of Information request - Water/sewage leaks

Could you please provide the information on the following in
relation to the service you provide as a Council

1-Please forward me copies of your procedure on dealing with sewage
and water leaks into local authority residential property from
neighbouring properties?

2- Please forward me copies of your policies and procedures for who
is responsible for the maintenance of pipes for the removal of
sewage and domestic services and the structure of the building in a
local authority residential building including leasehold
properties?

3-Please provide the number of residents in the Borough who
reported a leak into their property from neighbouring properties
since 2011 and give

a) a full breakdown of whether the leak was sewage, mains water or
another ingress

b)whether the leak was tracked and traced to the source and the
length of time each report took to be resolved

c)The breakdown of whether those reporting the leak were local
authority leaseholders or tenants

d) A breakdown by areas of the Boroughs

e) A full breakdown of how many of those residents claimed of the
buildings insurance or Southwarks public liability insurance and
what number were leaseholders and tenants and the outcome

f) The number of Legal Actions taken by Southwark Council against
residents for damage to neighbouring properties caused by leaks /
anti social behaviour/nuisance and the amount the Council were able
to recharge back to the resident

g) The policy and procedure of the Environmental Health Officer in
dealing with such cases in local authority residential properties.

Yours faithfully,

AWatts

Murray, Elizabeth, Southwark Borough Council

Dear A Watts,

 

Re: Your request for information: 566945

 

Thank you for your request for information that was received on 6 October
2015 in which you requested:

 

Freedom of Information request - Water/sewage leaks

 

Could you please provide the information on the following in  relation to
the service you provide as a Council

 

1-Please forward me copies of your procedure on dealing with sewage  and
water leaks into local authority residential property from  neighbouring
properties?

 

2- Please forward me copies of your policies and procedures for who  is
responsible for the maintenance of pipes for the removal of  sewage and
domestic services and the structure of the building in a  local authority
residential building including leasehold  properties?

 

3-Please provide the number of residents in the Borough who  reported a
leak into their property from neighbouring properties  since 2011 and give

 

a) a full breakdown of whether the leak was sewage, mains water or 
another ingress

 

b)whether the leak was tracked and traced to the source and the  length of
time each report took to be resolved

 

c)The breakdown of whether those reporting the leak were local  authority
leaseholders or tenants

 

d) A breakdown by areas of the Boroughs

 

e) A full breakdown of how many of those residents claimed of the 
buildings insurance or Southwarks public liability insurance and  what
number were leaseholders and tenants and the outcome

 

f) The number of Legal Actions taken by Southwark Council against 
residents for damage to neighbouring properties caused by leaks /  anti
social behaviour/nuisance and the amount the Council were able  to
recharge back to the resident

 

g) The policy and procedure of the Environmental Health Officer in 
dealing with such cases in local authority residential properties.

 

 

Your request is being dealt with under the Freedom of Information Act 2000
and you will receive a response within 20 working days of the date that we
received your request.

 

The Freedom of Information Act 2000 defines a number of exemptions that
may restrict the release of the requested information. There will be an
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Further information is available through the Information Commissioner at
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Information Commissioner's Office

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Cheshire. SK9 5AF

Telephone: 0303 123 1113

Internet: www.ico.org.uk

 

 

Yours sincerely

 

 

Elizabeth Murray

Investigator

[Southwark Borough Council request email]

The email you received and any files transmitted with it are confidential,
may be covered by legal and/or professional privilege and are intended
solely for the use of the individual or entity to whom they are addressed.
If you have received this in error please notify us immediately. If you
are not the intended recipient of the email or the person responsible for
delivering it to them you may not copy it, forward it or otherwise use it
for any purpose or disclose its contents to any other person. To do so may
be unlawful. Where opinions are expressed in the email they are not
necessarily those of Southwark Council and Southwark Council is not
responsible for any changes made to the message after it has been sent.

Murray, Elizabeth, Southwark Borough Council

3 Attachments

Dear A Watts,
Re: Your request for information: 566945

 

Please find attached our response to your request for information that was
received on 6 October 2015 in which you requested:

 

Subject : Freedom of Information request - Water/sewage leaks

Could you please provide the information on the following in relation to
the service you provide as a Council

1-Please forward me copies of your procedure on dealing with sewage and
water leaks into local authority residential property from neighbouring
properties?

2- Please forward me copies of your policies and procedures for who is
responsible for the maintenance of pipes for the removal of sewage and
domestic services and the structure of the building in a local authority
residential building including leasehold properties?

3-Please provide the number of residents in the Borough who reported a
leak into their property from neighbouring properties since 2011 and give

a) a full breakdown of whether the leak was sewage, mains water or another
ingress

b)whether the leak was tracked and traced to the source and the length of
time each report took to be resolved

c)The breakdown of whether those reporting the leak were local authority
leaseholders or tenants

d) A breakdown by areas of the Boroughs

e) A full breakdown of how many of those residents claimed of the
buildings insurance or Southwarks public liability insurance and what
number were leaseholders and tenants and the outcome

f) The number of Legal Actions taken by Southwark Council against
residents for damage to neighbouring properties caused by leaks / anti
social behaviour/nuisance and the amount the Council were able to recharge
back to the resident

g) The policy and procedure of the Environmental Health Officer in dealing
with such cases in local authority residential properties.

 

Yours sincerely

 

 

Elizabeth Murray
Investigator
[1][Southwark Borough Council request email]

 

The email you received and any files transmitted with it are confidential,
may be covered by legal and/or professional privilege and are intended
solely for the use of the individual or entity to whom they are addressed.
If you have received this in error please notify us immediately. If you
are not the intended recipient of the email or the person responsible for
delivering it to them you may not copy it, forward it or otherwise use it
for any purpose or disclose its contents to any other person. To do so may
be unlawful. Where opinions are expressed in the email they are not
necessarily those of Southwark Council and Southwark Council is not
responsible for any changes made to the message after it has been sent.

References

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