Watercourses designated as "Main Rivers"

The request was successful.

Dear Environment Agency,

Please could you supply me with a list of all the watercourses currently designated as "main rivers".

Ideally, I would prefer this in the form of a spreadsheet containing not only the names but also sufficient location data to unambiguously identify them (eg, latitude/longitude coordinates and/or OS grid references for the start and end of each watercourse) as well as any internal identifiers such as ID numbers or codes.

Yours faithfully,

Mark Goodge

Enquiries, Unit, Environment Agency

Thank you for contacting the Environment Agency.

 

So when can I expect a response?

Our customer charter for general enquiries is 10 working days but you can
expect to receive a reply from us within 4 working days. If your enquiry
is of a technical nature this could take up to 20 working days. Please
note that bank holiday days and weekends are not classed as a working day.

 

If your enquiry refers to a Waste Exemption application you can expect to
receive a response within 5 working days (If you have applied for a T11
exemption you should expect to receive a response within 25 working days)

 

The Customer Charter (response days) for all enquiries start from the next
working day of you receiving this auto reply from us. For example the
customer charter for an e-mail received on a Friday, will start on the
following Monday (providing this isn’t a bank holiday).

 

For further information on our Customer Charter please visit our website 

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But my e-mail refers to an Environmental Incident, won’t it get answered
sooner?

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dumping of hazardous waste, etc please do not use this e-mail service
instead please call our free-phone 24 hour Incident Hotline on 0800 80
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Will I be charged for e-mail information?

Please note that there may be a charge for the provision of information in
line with the 'Charging for Information' policy, however this isn’t always
the case for a general enquiry. Please visit our website for further
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Kind regards

National Customer Contact Centre

Information in this message may be confidential and may be legally
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Enquiries, Unit, Environment Agency

Dear Mark,

Thank you for your enquiry.

Your email has been forwarded to our National Request Team and they will contact you shortly. The customer charter for completing National Requests is 20 working days. Should you wish to contact them in the meantime, you can call them on 03708 506506, or by email at [email address].

Please note that there may be a charge for the provision of information in line with the 'Charging for Information' policy. If there is likely to be a charge we will contact you to discuss this prior to commencing any work on your request. You can find further information on our charging policy at the link below:

http://www.environment-agency.gov.uk/bus...

Kind Regards
 
Michael Waistnage
Email Enquiries Team
National Customer Contact Centre
Environment Agency
03708 506 506
[email address]
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show quoted sections

National Requests, Environment Agency

Dear Mark

 

Thank you for your request for a list of all the watercourses currently
designated as "main rivers".

 

We are treating your enquiry as an Information Request under Environment
Information Regulations 2004/Freedom of Information 2000.

 

Your request will be dealt with by our National Request Team under
reference NRDEC62

 

Unless the data requested is immediately accessible to us there may be a
cost, however we will make you aware of any charge prior to the request
being completed. 

 

The Environment Agency’s customer charter is to provide you with the
requested information within 20 working days from the date your enquiry is
received.

 

In the meantime should you have any queries regarding this request please
contact us at: [1][email address]

 

Kind regards,

 

Maria Bisby

Environment Agency

National Requests Team

Part of National Operations

03708 506 506

[2][email address]

 

 

 

Information in this message may be confidential and may be legally
privileged. If you have received this message by mistake, please notify
the sender immediately, delete it and do not copy it to anyone else.

 

We have checked this email and its attachments for viruses. But you should
still check any attachment before opening it.

We may have to make this message and any reply to it public if asked to
under the Freedom of Information Act, Data Protection Act or for
litigation.  Email messages and attachments sent to or from any
Environment Agency address may also be accessed by someone other than the
sender or recipient, for business purposes.

 

If we have sent you information and you wish to use it please read our
terms and conditions which you can get by calling us on 08708 506 506. 
Find out more about the Environment Agency at
[3]www.environment-agency.gov.uk

References

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National Requests, Environment Agency

Dear Mark

 

With regards to your request for data NRDEC62 please could you provide an
address as your request looks like it needs  a special licence.

 

Once we have this information we will be pleased to proceed with your
request.

 

We look forward to hearing from you.

 

Kind Regards

 

Joanne Walker

National Requests

National Customer Contact Centre

Part of National Operations

Environment Agency

 

Information in this message may be confidential and may be legally
privileged. If you have received this message by mistake, please notify
the sender immediately, delete it and do not copy it to anyone else.

 

We have checked this email and its attachments for viruses. But you should
still check any attachment before opening it.

We may have to make this message and any reply to it public if asked to
under the Freedom of Information Act, Data Protection Act or for
litigation.  Email messages and attachments sent to or from any
Environment Agency address may also be accessed by someone other than the
sender or recipient, for business purposes.

 

If we have sent you information and you wish to use it please read our
terms and conditions which you can get by calling us on 08708 506 506. 
Find out more about the Environment Agency at
[1]www.environment-agency.gov.uk

References

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Dear National Requests,

Please could you clarify why you think that my address is necessary, and what kind of licence you think is required in order to answer an FoI request.

Please note that the original timescale of my request still applies, so you are required to provide me with the information promptly and, in any case, no later than 21st January.

Yours sincerely,

Mark Goodge

Dear National Requests,

This is just a reminder that your response to this request is now overdue.

Yours sincerely,

Mark Goodge

National Requests, Environment Agency

Dear Mark,

Thank you for your email.

I have spoken to our data team and asked for an update on this information request. They have advised that they are still working on this and will provide a response as quickly as they can.

As soon as we receive further information, we will be in touch again.

Best Regards

Jonathan

show quoted sections

Dear Environment Agency,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Environment Agency's handling of my FOI request 'Watercourses designated as "Main Rivers"'.

A response to this request is now more than a week overdue. The most recent communication I've had was a promise to provide a response, but none has yet been forthcoming. I have not had any response to my query as to why you feel that specific licence is necessary to allow me to view the information I have requested.

To clarify, I am not asking for a copy of the full river network database, which I understand is only available on a commercial basis. All I want is a simple list of the watercourses that meet the statutory designation of "main rivers", together with sufficient geospatial information to disambiguate those with similar names and to be able to locate them on a map.

To put it another way, what I'm after is the information which, if I was standing on the banks of a watercourse, to be able to answer the question "Is this a main river?". Since you must be able to provide the answer to this question if asked for any identified river or watercourse, you must surely be able to provide the answer for all possible watercourses.

I can see no reason why this should require any kind of special licence, nor why there should be any particular difficulty in providing it, since it is nothing more than the information you are required by law to maintain in order to fulfil your powers with regard to flood defences and other works.

A full history of my FOI request and all correspondence is available on the Internet at this address:
http://www.whatdotheyknow.com/request/wa...

Yours faithfully,

Mark Goodge

Enquiries, Unit, Environment Agency

Thank you for contacting the Environment Agency.

 

So when can I expect a response?

Our customer charter for general enquiries is 10 working days but you can
expect to receive a reply from us within 4 working days. If your enquiry
is of a technical nature this could take up to 20 working days. Please
note that bank holiday days and weekends are not classed as a working day.

 

If your enquiry refers to a Waste Exemption application you can expect to
receive a response within 5 working days (If you have applied for a T11
exemption you should expect to receive a response within 25 working days)

 

The Customer Charter (response days) for all enquiries start from the next
working day of you receiving this auto reply from us. For example the
customer charter for an e-mail received on a Friday, will start on the
following Monday (providing this isn’t a bank holiday).

 

For further information on our Customer Charter please visit our website 

[1]http://www.environment-agency.gov.uk/abo...

 

But my e-mail refers to an Environmental Incident, won’t it get answered
sooner?

If you wish to report an incident i.e. pollution, fish in distress,
dumping of hazardous waste, etc please do not use this e-mail service
instead please call our free-phone 24 hour Incident Hotline on 0800 80
70 60. For more details about incident reporting please see:

[2]http://www.environment-agency.gov.uk/con...

 

Will I be charged for e-mail information?

Please note that there may be a charge for the provision of information in
line with the 'Charging for Information' policy, however this isn’t always
the case for a general enquiry. Please visit our website for further
charging information:

[3]http://www.environment-agency.gov.uk/bus...

 

Kind regards

National Customer Contact Centre

Information in this message may be confidential and may be legally
privileged. If you have received this message by mistake, please notify
the sender immediately, delete it and do not copy it to anyone else.

 

We have checked this email and its attachments for viruses. But you should
still check any attachment before opening it.

We may have to make this message and any reply to it public if asked to
under the Freedom of Information Act, Data Protection Act or for
litigation.  Email messages and attachments sent to or from any
Environment Agency address may also be accessed by someone other than the
sender or recipient, for business purposes.

 

If we have sent you information and you wish to use it please read our
terms and conditions which you can get by calling us on 08708 506 506. 
Find out more about the Environment Agency at
[4]www.environment-agency.gov.uk

References

Visible links
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http://www.environment-agency.gov.uk/abo...
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http://www.environment-agency.gov.uk/con...
3. http://www.environment-agency.gov.uk/bus...
http://www.environment-agency.gov.uk/bus...
4. http://www.environment-agency.gov.uk/

National Requests, Environment Agency

2 Attachments

Dear Mark

 

RE: Request for information under the Freedom of Information Act 2000
(FOIA) / Environmental Information Regulations 2004 (EIR)

 

Thank you for your enquiry which was received on 19^th December.

 

Please accept my apologies for the fact that we have not responded to your
request within the 20 day charter, this was due to a misunderstanding
about the licensing of the data we were supplying.

 

Requests for information that are recorded are generally governed by the
Freedom of Information Act 2000 (FOIA).The information you have requested
is environmental and it is therefore exempted from the provisions of FOIA
by FOIA s.39(1). We have therefore considered your request under the
provisions of the Environmental Information Regulations 2004 (EIR).

 

I attach the data you have requested, our technical team have stated that
It includes critical ordinary water courses which are part of our main
river set, which we feel may be of use to you. it includes critical
ordinary water courses and they can be filtered out using where the
records have COW in.

 

 

I hope that we have correctly interpreted your request.  Please see the
 Copyright and disclaimer for details of permitted use and once again
please accept my apologies.

 

If you are not satisfied with our response to your request for information
you can contact us to ask for our decision to be reviewed.  If you are
still not satisfied following this, you can then make an appeal to the
Information Commissioner, who is the statutory regulator for Freedom of
Information.  The address is: Office of the Information Commissioner,
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF .

 

Tel: 01625 545700.

Fax: 01625 524 510.

E-mail:[email address]. 

Website: http//www.informationcommissioner.gov.uk

 

 

Yours sincerely

 

 

Linda

National Request Team
 

 

 

 

Information in this message may be confidential and may be legally
privileged. If you have received this message by mistake, please notify
the sender immediately, delete it and do not copy it to anyone else.

 

We have checked this email and its attachments for viruses. But you should
still check any attachment before opening it.

We may have to make this message and any reply to it public if asked to
under the Freedom of Information Act, Data Protection Act or for
litigation.  Email messages and attachments sent to or from any
Environment Agency address may also be accessed by someone other than the
sender or recipient, for business purposes.

 

If we have sent you information and you wish to use it please read our
terms and conditions which you can get by calling us on 08708 506 506. 
Find out more about the Environment Agency at
[1]www.environment-agency.gov.uk

References

Visible links
1. http://www.environment-agency.gov.uk/

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