Water hardness across the UK

Laura Hampton made this Environmental Information Regulations request to United Utilities Water PLC
You only have a right in law to access information about the environment from this authority
This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Dear United Utilities Water PLC,

I hope you're well.

I am trying to find a reliable data source to show me the hardness level of water supplied to homes across the UK.

Can you help?

Yours faithfully,

Laura Hampton
Digital Marketing Manager
Impression

EIRRequests, United Utilities Water PLC

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Dear Laura Hampton

Thank you for your email dated 12th September 2016 requesting information on the Water hardness across the UK, submitted via whatdotheyknow.com.

United Utilities are the Water & Wastewater Supplier for the North West of England and cover from Crewe to Carlisle. As such we only hold records for the areas in which we provide water to, this information is readily available on our website, please use the following web link.

http://www.unitedutilities.com/waterqual...

We hope that this now meets with your request. However, should you consider that that we have not adequately complied with our obligations under EIR, you have the right to ask us to carry out an internal review, by writing to David Hannon Head of Legal, United Utilities, Legal Department, Grasmere House First Floor, Lingley Mere Business Park, Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP. Alternatively, you may find it easier to e-mail us directly on [United Utilities request email] and your review request will be forwarded on to Mr Hannon.

Your request for review should explain why you wish a review to be carried out, and should be made within 40 working days of receipt of this letter, and we will reply within 40 working days of receipt. If you are not satisfied with the result of the review, you then have the right to make a formal complaint to the Information Commissioner.

Finally, kindly acknowledge receipt by return of e-mail.

Yours sincerely

Environment Information Regulations (EIR) Officer
Legal Department
United Utilities
Fax: 01925 678957
Email: [United Utilities request email]
unitedutilities.com
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