Water Fluoride Sample Data

Blessing Nyakutsikwa made this Environmental Information Regulations request to Severn Trent Plc
You only have a right in law to access information about the environment from this authority
This request has been closed to new correspondence. Contact us if you think it should be reopened.

Response to this request is long overdue. By law, under all circumstances, Severn Trent Plc should have responded by now (details). You can complain by requesting an internal review.

Blessing Nyakutsikwa

Dear Severn Trent Plc,

I would like to request some information on water fluoride levels for a public health research study at the University of Manchester.

Please can you supply:

1. Water fluoride concentration sample data (consumer tap samples) for every Water Supply Zone within the regions that you supply water to, for every year from 2009-2020?

Please supply this in Mg of fluoride per litre, with the date of the sample, and the Water Supply Zone name and zone code, preferably as an Excel file.

2. GIS Shapefile maps showing the Water Supply Zone boundaries for every year from 2009-2020.

Many thanks in advance,

Blessing Nyakutsikwa

Do Not Reply, Severn Trent Plc

Hello

Thanks for contacting us – you may find it will take longer than normal
for us to get back to you due to the Coronavirus outbreak as some of our
teams are having to self-isolate.

Our priority is to make sure everyone’s as safe as they can be while
ensuring we keep our services running for all of our customers.

We will get back to you as soon as possible. Thanks for bearing with us.

Kind regards,

Customer Care

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customer.care@severntrent.co.uk, Severn Trent Plc

Good evening

Thank you for your e-mail of 29 July 2020 regarding your water supply. I’m
sorry for the delay in responding to you. .

You can now view the water quality report for you area on our website
below with the option of a report for the past 12 months, the last quarter
or the last month.

Water quality reports will differentiate from one area to another. To look
up another supply please follow this web link:

[1]http://www.stwater.co.uk/households/your...

If you need any more help you can “chat now” on our website – drop us a
tweet [2]@stwater or call us on 0800 783 4444.

Here’s the link to our website: [3]https://www.stwater.co.uk/

Kind regards

 

Customer Care

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Blessing Nyakutsikwa

Dear [email address],

Thank you for your response. I do not require the water quality report for just a year but rather water fluoride concentration sample data (consumer tap samples) for every Water Supply Zone within the regions that you supply water to, for every year from 2009-2020. I also require the GIS shapefiles for these water supply zones. This is not for personal use but for a public health research study at the University of Nottingham.

Yours sincerely,

Blessing

Do Not Reply, Severn Trent Plc

Hello

Thanks for contacting us – you may find it will take longer than normal
for us to get back to you due to the Coronavirus outbreak as some of our
teams are having to self-isolate.

Our priority is to make sure everyone’s as safe as they can be while
ensuring we keep our services running for all of our customers.

We will get back to you as soon as possible. Thanks for bearing with us.

Kind regards,

Customer Care

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