We don't know whether the most recent response to this request contains information or not – if you are domenic be please sign in and let everyone know.

Water Analysis Report Concludes: 'consumption is not recommended'.

We're waiting for domenic be to read a recent response and update the status.

Dear Drinking Water Inspectorate,

This is an FOI query.

Unable to secure water analysis in this country - I tried to do so on several occasions - the water was analysed outside the UK late 2015. Despite what the DWI explained to me, I'm not so sure the water is safe to drink. The water analysis report concludes: 'consumption is not recommended'.

The Principal Scientist of Bournemouth Water advises me the DWI is capable of collecting samples for analysis. I've exposed poor quality water so, I'd imagine it's up to someone (perhaps the DWI) to check what I've exposed rather than ask me to approach the offending water company.

Where poor quality water is exposed by an independent lab', is it up to the offending water company to deal with the matter or the DWI? Would you kindly identify any document you hold which addresses the same.

Is the DWI interested in establishing why I was forced to visit a lab' outside the UK or is it a matter for other authority? Would you kindly identify any document you hold which addresses the same.

Yours faithfully,

domenic be

DWI Enquiries (DWI), Drinking Water Inspectorate

Thank you for your e-mail. Your enquiry has been received by the Drinking
Water Inspectorate and we aim to respond within 5 working days. All
Freedom of Information and Environmental Information Regulations requests
will be dealt with within the statutory 20 working days.

 

Drinking Water Inspectorate.

 

DWI Enquiries (DWI), Drinking Water Inspectorate

1 Attachment

Please see attached acknowledgement letter
 
 
Kind regards
 
 
Mrs Judith Bibaud
Drinking Water Inspectorate
Area 7E, 9 Millbank
c/o Nobel House
17 Smith Square
London
SW1P 3JR
 
DWI Enquiries: 0300 068 6400
 
 
 
 

Department for Environment, Food and Rural Affairs (Defra)

This email and any attachments is intended for the named recipient only.
If you have received it in error you have no authority to use, disclose,
store or copy any of its contents and you should destroy it and inform the
sender.
Whilst this email and associated attachments will have been checked for
known viruses whilst within Defra systems we can accept no responsibility
once it has left our systems.
Communications on Defra's computer systems may be monitored and/or
recorded to secure the effective operation of the system and for other
lawful purposes.

DWI Enquiries (DWI), Drinking Water Inspectorate

1 Attachment

Dear Mr Be,
 
Please find attached a response to your enquiry.
 
Regards
 
DWI Enquiries
 
Sue Pennison | Principal Inspector | Drinking Water Inspectorate
Area 7E | 9 Millbank | c/o Nobel House | 17 Smith Square |  London | SW1P
3JR
e-mail [email address]
0208 026 4598 : Direct line
0300 068 6400: General office (takes messages)
07747 455882 : Mobile
 
 
 
 
 

Department for Environment, Food and Rural Affairs (Defra)

This email and any attachments is intended for the named recipient only.
If you have received it in error you have no authority to use, disclose,
store or copy any of its contents and you should destroy it and inform the
sender.
Whilst this email and associated attachments will have been checked for
known viruses whilst within Defra systems we can accept no responsibility
once it has left our systems.
Communications on Defra's computer systems may be monitored and/or
recorded to secure the effective operation of the system and for other
lawful purposes.

Dear DWI Enquiries (DWI),

I would have thought where it is identified a water company fails to meet required standards, it's a matter for an authority rather than the offending water company. How is it correct one should seek remedy from the offending organisation? In any event it's immaterial. Such a complaint route ceased to be available (that it ever were) when the DWI prejudiced it in earlier communications on making it clear to me and Bournemouth Water that, based on the French lab' report results, there is no problem with the tap water supply. And indeed, this same point is made in your latest communication. If this is your position, what do you imagine is Bournemouth Water's position. And yet, despite the lab' report being good enough to dismiss my complaint, you then go on to reject the reports conclusion that, 'consumption is not recommended'. Is the lab report OK or is it not? If it is, there is issue with the water supply. If not, the lab' analysis counts for nothing and you should not lean on it to prove your case.

It's worth pointing out, the lab' analyses water according to its customer's instruction. It may be lab' identified something outside the customer's specified tests. According to European Law, the lab' is obliged to advise its customer of poor quality water whether or not the results identify the same. I cannot imagine this would have escaped your attention yet, you lean on the report and maintain there is nothing wrong with the water.

There's a simple question here: why is the French lab advising one thing and the DWI advising something else? I would have thought you'd wish to investigate.

You note that I have not explained why I 'felt' the need to analyse water outside the UK. Before I supply explanation, I need to ascertain whether or not you actually wish to receive it. Since November 2015 I have repeatedly offered to supply these details. At no time have you even indicated you wished to receive them. There's little point supplying such information if you care not to receive it! Your latest communication of August 1, 2017 (just short of 2 years later) is the first time DWI requests details. Consequently, I plan to send the same. And, after you receive it, you can ask the UK labs why they refused to deal with my simple request to analyse tap water. For the record, that I could have accessed UK labs, I would have done so.

In no part of this communication do I refer to racism in this town however, given my race, it would explain much.

Yours faithfully,
domenic be

----------------------------

DRINKING WATER INSPECTORATE
Area 7E, 9 Millbank
c/o Nobel House
17 Smith Square
London SW1P 3JR
Enquiries: 030 0068 6400
E-mail: [email address]
DWI Website: http://www.dwi.gov.uk
By email: [email address]
1 August 2017

Dear Mr Be
REQUEST FOR INFORMATION: Water analysis
Thank-you for your request for information, which we received on 30 June 2017 about a
water quality report and requesting documents we hold that indicate that resolving water
quality issues sits with the supplying company. As you know, we have handled your
request under the Freedom of Information Act 2000 (FOIA)
Where a failure to meet required standards is identified, the company is required under
Regulation 18 or Regulation 19 of the Water Supply (Water Quality) Regulation 2016 to
investigate the matter and taken steps as necessary to rectify the issue. The regulations
are readily available on http://www.legislation.gov.uk/uksi/2016/...
I have reviewed previous correspondence on this matter and understand that your
concerns relate to a sample submitted for analysis in France. The Inspectorate reviewed
the sample results and wrote to you 21 June 2016 to clarify that the results of the sample
reported indicated that the supply was safe to drink. The comment, placed on the report by
the laboratory, indicating that it was not advisable to consume the water was incorrect as
the levels do not exceed standards. This is indicated below.
- NOT ENC -
Additionally, you ask the question as to whether we are interested as to why you consider
yourself to have been forced to visit a lab outside of the UK. None of the previous
correspondence has explained why you felt you needed to have an analysis carried out in
France. We have explained that there are suitable laboratories available in the UK. If you
would like to tell us why you felt overseas analysis was required then we can hopefully
help resolve this point. You have asked for documents addressing the analysis of
sampling in the UK and this is available on the inspectorate’s website at
http://www.dwi.gov.uk/private-water-supp...
We attach Annex A, which explains the copyright that applies to the information being
released to you.
We also attach Annex B giving contact details should you be unhappy with the service you
have received.
If you have any queries about this letter please contact me.
Yours sincerely
Judith Bibaud
DWI FOIA and EIRs Team

Dear FOI DWI,

I hoped you'd have offered me response to my FOI query. Having not received it, I'm sending the last 2 messages again.

I recognise there exists the separate matter of: why water was analysed outside the UK however, I do not wish this matter to detract the original query.

Would you kindly confirm you wish to deal with the query.

Yours faithfully,
domenic be

enc: last two messages
________________________________________

domenic be
30 August 2017 - Delivered
Dear DWI Enquiries (DWI),

I would have thought where it is identified a water company fails to meet required standards, it's a matter for an authority rather than the offending water company. How is it correct one should seek remedy from the offending organisation? In any event it's immaterial. Such a complaint route ceased to be available (that it ever were) when the DWI prejudiced it in earlier communications on making it clear to me and Bournemouth Water that, based on the French lab' report results, there is no problem with the tap water supply. And indeed, this same point is made in your latest communication. If this is your position, what do you imagine is Bournemouth Water's position. And yet, despite the lab' report being good enough to dismiss my complaint, you then go on to reject the reports conclusion that, 'consumption is not recommended'. Is the lab report OK or is it not? If it is, there is issue with the water supply. If not, the lab' analysis counts for nothing and you should not lean on it to prove your case.

It's worth pointing out, the lab' analyses water according to its customer's instruction. It may be lab' identified something outside the customer's specified tests. According to European Law, the lab' is obliged to advise its customer of poor quality water whether or not the results identify the same. I cannot imagine this would have escaped your attention yet, you lean on the report and maintain there is nothing wrong with the water.

There's a simple question here: why is the French lab advising one thing and the DWI advising something else? I would have thought you'd wish to investigate.

You note that I have not explained why I 'felt' the need to analyse water outside the UK. Before I supply explanation, I need to ascertain whether or not you actually wish to receive it. Since November 2015 I have repeatedly offered to supply these details. At no time have you even indicated you wished to receive them. There's little point supplying such information if you care not to receive it! Your latest communication of August 1, 2017 (just short of 2 years later) is the first time DWI requests details. Consequently, I plan to send the same. And, after you receive it, you can ask the UK labs why they refused to deal with my simple request to analyse tap water. For the record, that I could have accessed UK labs, I would have done so.

In no part of this communication do I refer to racism in this town however, given my race, it would explain much.

Yours faithfully,
domenic be

----------------------------

DRINKING WATER INSPECTORATE
Area 7E, 9 Millbank
c/o Nobel House
17 Smith Square
London SW1P 3JR
Enquiries: 030 0068 6400
E-mail: [email address]
DWI Website: http://www.dwi.gov.uk
By email: [email address]
1 August 2017

Dear Mr Be
REQUEST FOR INFORMATION: Water analysis
Thank-you for your request for information, which we received on 30 June 2017 about a
water quality report and requesting documents we hold that indicate that resolving water
quality issues sits with the supplying company. As you know, we have handled your
request under the Freedom of Information Act 2000 (FOIA)
Where a failure to meet required standards is identified, the company is required under
Regulation 18 or Regulation 19 of the Water Supply (Water Quality) Regulation 2016 to
investigate the matter and taken steps as necessary to rectify the issue. The regulations
are readily available on http://www.legislation.gov.uk/uksi/2016/...
I have reviewed previous correspondence on this matter and understand that your
concerns relate to a sample submitted for analysis in France. The Inspectorate reviewed
the sample results and wrote to you 21 June 2016 to clarify that the results of the sample
reported indicated that the supply was safe to drink. The comment, placed on the report by
the laboratory, indicating that it was not advisable to consume the water was incorrect as
the levels do not exceed standards. This is indicated below.

Additionally, you ask the question as to whether we are interested as to why you consider
yourself to have been forced to visit a lab outside of the UK. None of the previous
correspondence has explained why you felt you needed to have an analysis carried out in
France. We have explained that there are suitable laboratories available in the UK. If you
would like to tell us why you felt overseas analysis was required then we can hopefully
help resolve this point. You have asked for documents addressing the analysis of
sampling in the UK and this is available on the inspectorate’s website at
http://www.dwi.gov.uk/private-water-supp...
We attach Annex A, which explains the copyright that applies to the information being
released to you.
We also attach Annex B giving contact details should you be unhappy with the service you
have received.
If you have any queries about this letter please contact me.
Yours sincerely
Judith Bibaud
DWI FOIA and EIRs Team

Dear Drinking Water Inspectorate,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Drinking Water Inspectorate's handling of my FOI request 'Water Analysis Report Concludes: "consumption is not recommended"

Having not secured response, would you kindly but confirm receipt this message and whether or not you wish to deal with it.

Below I enclose copy of my last message to you.

6 October 2017 - Delivered
domenic be

Dear FOI DWI,
I hoped you'd have offered me response to my FOI query. Having not received it, I'm sending the last 2 messages again.
I recognise there exists the separate matter of: why water was analysed outside the UK however, I do not wish this matter to detract the original query.
Would you kindly confirm you wish to deal with the query.
Yours faithfully,
domenic be

enc: last two messages
________________________________________

domenic be
30 August 2017 - Delivered
Dear DWI Enquiries (DWI),

I would have thought where it is identified a water company fails to meet required standards, it's a matter for an authority rather than the offending water company. How is it correct one should seek remedy from the offending organisation? In any event it's immaterial. Such a complaint route ceased to be available (that it ever were) when the DWI prejudiced it in earlier communications on making it clear to me and Bournemouth Water that, based on the French lab' report results, there is no problem with the tap water supply. And indeed, this same point is made in your latest communication. If this is your position, what do you imagine is Bournemouth Water's position. And yet, despite the lab' report being good enough to dismiss my complaint, you then go on to reject the reports conclusion that, 'consumption is not recommended'. Is the lab report OK or is it not? If it is, there is issue with the water supply. If not, the lab' analysis counts for nothing and you should not lean on it to prove your case.

It's worth pointing out, the lab' analyses water according to its customer's instruction. It may be lab' identified something outside the customer's specified tests. According to European Law, the lab' is obliged to advise its customer of poor quality water whether or not the results identify the same. I cannot imagine this would have escaped your attention yet, you lean on the report and maintain there is nothing wrong with the water.

There's a simple question here: why is the French lab advising one thing and the DWI advising something else? I would have thought you'd wish to investigate.

You note that I have not explained why I 'felt' the need to analyse water outside the UK. Before I supply explanation, I need to ascertain whether or not you actually wish to receive it. Since November 2015 I have repeatedly offered to supply these details. At no time have you even indicated you wished to receive them. There's little point supplying such information if you care not to receive it! Your latest communication of August 1, 2017 (just short of 2 years later) is the first time DWI requests details. Consequently, I plan to send the same. And, after you receive it, you can ask the UK labs why they refused to deal with my simple request to analyse tap water. For the record, that I could have accessed UK labs, I would have done so.
In no part of this communication do I refer to racism in this town however, given my race, it would explain much.

Yours faithfully,
domenic be

----------------------------

DRINKING WATER INSPECTORATE
Area 7E, 9 Millbank
c/o Nobel House
17 Smith Square
London SW1P 3JR
Enquiries: 030 0068 6400
E-mail: [email address]
DWI Website: http://www.dwi.gov.uk
By email: [email address]
1 August 2017

Dear Mr Be
REQUEST FOR INFORMATION: Water analysis
Thank-you for your request for information, which we received on 30 June 2017 about a
water quality report and requesting documents we hold that indicate that resolving water
quality issues sits with the supplying company. As you know, we have handled your
request under the Freedom of Information Act 2000 (FOIA)
Where a failure to meet required standards is identified, the company is required under
Regulation 18 or Regulation 19 of the Water Supply (Water Quality) Regulation 2016 to
investigate the matter and taken steps as necessary to rectify the issue. The regulations
are readily available on http://www.legislation.gov.uk/uksi/2016/...
I have reviewed previous correspondence on this matter and understand that your
concerns relate to a sample submitted for analysis in France. The Inspectorate reviewed
the sample results and wrote to you 21 June 2016 to clarify that the results of the sample
reported indicated that the supply was safe to drink. The comment, placed on the report by
the laboratory, indicating that it was not advisable to consume the water was incorrect as
the levels do not exceed standards. This is indicated below.
- NOT ENC -
Additionally, you ask the question as to whether we are interested as to why you consider
yourself to have been forced to visit a lab outside of the UK. None of the previous
correspondence has explained why you felt you needed to have an analysis carried out in
France. We have explained that there are suitable laboratories available in the UK. If you
would like to tell us why you felt overseas analysis was required then we can hopefully
help resolve this point. You have asked for documents addressing the analysis of
sampling in the UK and this is available on the inspectorate’s website at
http://www.dwi.gov.uk/private-water-supp...
We attach Annex A, which explains the copyright that applies to the information being
released to you.
We also attach Annex B giving contact details should you be unhappy with the service you
have received.
If you have any queries about this letter please contact me.
Yours sincerely
Judith Bibaud
DWI FOIA and EIRs Team

________________________________________

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/w...

Yours faithfully,

domenic be

Bibaud, Judith (Defra), Drinking Water Inspectorate

Dear Mr Be
I can confirm that we have received your request for an internal review and have forwarded it to the Information Request team at Defra ([email address])

Kind regards

Judith Bibaud

Mrs Judith Bibaud
Drinking Water Inspectorate
Area 7E, 9 Millbank
c/o Nobel House
17 Smith Square
London
SW1P 3JR

DWI Enquiries: 030 0068 6406

Information Requests (DEFRA), Drinking Water Inspectorate

Dear Mr Be -

Defra's Information Rights Team has received your request for internal review into the handling of your request, our reference RFI 9150. We have looked at the response letter sent to you, and also the resulting email chain below.

As we read it, your email of 30 August is asking whether DWI want to receive the water analysis you commissioned. This is not a complaint about the handling of RFI 9150, nor does it constitute a new request for information as you are asking DWI for confirmation, not for recorded information. Your email of 6 October reiterates whether DWI wish to deal with this query, which again does not constitute an internal review complaint relating to the original request. Your final email of 24 October then asks for an internal review, but does not specify what aspect you would like us to review.

As the first two emails do not ask for a review of the handling of RFI 9150 and the complaint itself relates to subsequent follow up correspondence rather than the handling of the initial request, we are unclear what you are asking us to consider in the internal review. We are therefore unable to proceed with an internal review without further clarification. If you are able to provide this, please respond directly to this mailbox.

Yours sincerely,

Guy Mawhinney
Information Rights Team
[email address]

Original Message-----
From: domenic be [mailto:[FOI #415184 email]]
Sent: 24 October 2017 15:24
To: DWI Enquiries (DWI) <[email address]>
Subject: Internal review of Freedom of Information request - Water Analysis Report Concludes: 'consumption is not recommended'.

Dear Drinking Water Inspectorate,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Drinking Water Inspectorate's handling of my FOI request 'Water Analysis Report Concludes: "consumption is not recommended"

Having not secured response, would you kindly but confirm receipt this message and whether or not you wish to deal with it.

Below I enclose copy of my last message to you.

6 October 2017 - Delivered
domenic be

Dear FOI DWI,
I hoped you'd have offered me response to my FOI query. Having not received it, I'm sending the last 2 messages again.
I recognise there exists the separate matter of: why water was analysed outside the UK however, I do not wish this matter to detract the original query.
Would you kindly confirm you wish to deal with the query.
Yours faithfully,
domenic be

enc: last two messages
________________________________________

domenic be
30 August 2017 - Delivered
Dear DWI Enquiries (DWI),

I would have thought where it is identified a water company fails to meet required standards, it's a matter for an authority rather than the offending water company. How is it correct one should seek remedy from the offending organisation? In any event it's immaterial. Such a complaint route ceased to be available (that it ever were) when the DWI prejudiced it in earlier communications on making it clear to me and Bournemouth Water that, based on the French lab' report results, there is no problem with the tap water supply. And indeed, this same point is made in your latest communication. If this is your position, what do you imagine is Bournemouth Water's position. And yet, despite the lab' report being good enough to dismiss my complaint, you then go on to reject the reports conclusion that, 'consumption is not recommended'. Is the lab report OK or is it not? If it is, there is issue with the water supply. If not, the lab' analysis counts for nothing and you should not lean on it to prove your case.

It's worth pointing out, the lab' analyses water according to its customer's instruction. It may be lab' identified something outside the customer's specified tests. According to European Law, the lab' is obliged to advise its customer of poor quality water whether or not the results identify the same. I cannot imagine this would have escaped your attention yet, you lean on the report and maintain there is nothing wrong with the water.

There's a simple question here: why is the French lab advising one thing and the DWI advising something else? I would have thought you'd wish to investigate.

You note that I have not explained why I 'felt' the need to analyse water outside the UK. Before I supply explanation, I need to ascertain whether or not you actually wish to receive it. Since November 2015 I have repeatedly offered to supply these details. At no time have you even indicated you wished to receive them. There's little point supplying such information if you care not to receive it! Your latest communication of August 1, 2017 (just short of 2 years later) is the first time DWI requests details. Consequently, I plan to send the same. And, after you receive it, you can ask the UK labs why they refused to deal with my simple request to analyse tap water. For the record, that I could have accessed UK labs, I would have done so.
In no part of this communication do I refer to racism in this town however, given my race, it would explain much.

Yours faithfully,
domenic be

----------------------------

DRINKING WATER INSPECTORATE
Area 7E, 9 Millbank
c/o Nobel House
17 Smith Square
London SW1P 3JR
Enquiries: 030 0068 6400
E-mail: [email address]
DWI Website: http://www.dwi.gov.uk
By email: [email address]
1 August 2017

Dear Mr Be
REQUEST FOR INFORMATION: Water analysis Thank-you for your request for information, which we received on 30 June 2017 about a water quality report and requesting documents we hold that indicate that resolving water quality issues sits with the supplying company. As you know, we have handled your request under the Freedom of Information Act 2000 (FOIA) Where a failure to meet required standards is identified, the company is required under Regulation 18 or Regulation 19 of the Water Supply (Water Quality) Regulation 2016 to investigate the matter and taken steps as necessary to rectify the issue. The regulations are readily available on http://www.legislation.gov.uk/uksi/2016/...
I have reviewed previous correspondence on this matter and understand that your concerns relate to a sample submitted for analysis in France. The Inspectorate reviewed the sample results and wrote to you 21 June 2016 to clarify that the results of the sample reported indicated that the supply was safe to drink. The comment, placed on the report by the laboratory, indicating that it was not advisable to consume the water was incorrect as the levels do not exceed standards. This is indicated below.
- NOT ENC -
Additionally, you ask the question as to whether we are interested as to why you consider yourself to have been forced to visit a lab outside of the UK. None of the previous correspondence has explained why you felt you needed to have an analysis carried out in France. We have explained that there are suitable laboratories available in the UK. If you would like to tell us why you felt overseas analysis was required then we can hopefully help resolve this point. You have asked for documents addressing the analysis of sampling in the UK and this is available on the inspectorate’s website at http://www.dwi.gov.uk/private-water-supp...
We attach Annex A, which explains the copyright that applies to the information being released to you.
We also attach Annex B giving contact details should you be unhappy with the service you have received.
If you have any queries about this letter please contact me.
Yours sincerely
Judith Bibaud
DWI FOIA and EIRs Team

________________________________________

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/w...

Yours faithfully,

domenic be

-------------------------------------------------------------------
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[FOI #415184 email]

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show quoted sections

December 21, 2017

Dear Information Requests (DEFRA),

Thank you for your message of November 15, 2017.

Below I supply what I understand to be the complete string of correspondence relating to my DWI FOI query of June 2017. I secured a response on August 1 however, reservations with it lead to further correspondence of August 30. The same failed to secure your response so, the matter was 'chased' on October 6. I sought Internal Review on October 24, 2017. If there's been other correspondence, please let me know.

With respect, do you or DWI wish to address my message of August 30, 2017? It's not a problem if you don't (perhaps you feel the original query was properly and fully addressed) but I'd ask you kindly do me the courtesy of confirming either way.

F.Y.I. My email of August 30 is not one of, ....asking whether DWI want to receive the water analysis commissioned.... You should already hold copy of the same report. If you do not understand any part of my August 30 message, please confirm.

Yours faithfully,
domenic be
enc: string to June 2017

______________________________________________________

15 November 2017
Information Requests (DEFRA),
Drinking Water Inspectorate

Dear Mr Be -

Defra's Information Rights Team has received your request for internal review into the handling of your request, our reference RFI 9150. We have looked at the response letter sent to you, and also the resulting email chain below.

As we read it, your email of 30 August is asking whether DWI want to receive the water analysis you commissioned. This is not a complaint about the handling of RFI 9150, nor does it constitute a new request for information as you are asking DWI for confirmation, not for recorded information. Your email of 6 October reiterates whether DWI wish to deal with this query, which again does not constitute an internal review complaint relating to the original request. Your final email of 24 October then asks for an internal review, but does not specify what aspect you would like us to review.

As the first two emails do not ask for a review of the handling of RFI 9150 and the complaint itself relates to subsequent follow up correspondence rather than the handling of the initial request, we are unclear what you are asking us to consider in the internal review. We are therefore unable to proceed with an internal review without further clarification. If you are able to provide this, please respond directly to this mailbox.

Yours sincerely,
Guy Mawhinney
Information Rights Team
[email address]

______________________________________________________

30 October 2017
Bibaud, Judith (Defra), Drinking Water Inspectorate

Dear Mr Be
I can confirm that we have received your request for an internal review and have forwarded it to the Information Request team at Defra ([email address])

Kind regards
Judith Bibaud
Mrs Judith Bibaud, Drinking Water Inspectorate
Area 7E, 9 Millbank, c/o Nobel House,
17 Smith Square, London, SW1P 3JR
DWI Enquiries: 030 0068 6406
______________________________________________________

domenic be 24 October 2017
[message] Delivered

Dear Drinking Water Inspectorate,
Please pass this on to the person who conducts Freedom of Information reviews.
I am writing to request an internal review of Drinking Water Inspectorate's handling of my FOI request 'Water Analysis Report Concludes: "consumption is not recommended"
Having not secured response, would you kindly but confirm receipt this message and whether or not you wish to deal with it.
Below I enclose copy of my last message to you.....[given below]

______________________________________________________

6 October 2017
[message] Delivered
domenic be

Dear FOI DWI,
I hoped you'd have offered me response to my FOI query. Having not received it, I'm sending the last 2 messages again.
I recognise there exists the separate matter of: why water was analysed outside the UK however, I do not wish this matter to detract the original query.
Would you kindly confirm you wish to deal with the query.

Yours faithfully,
domenic be
enc: last two messages

______________________________________________________

30 August 2017
[THIS MESSAGE IS A RESPONSE TO DWI MESSAGE OF AUG. 1, 2017]
[message] Delivered
domenic be

Dear DWI Enquiries (DWI),
I would have thought where it is identified a water company fails to meet required standards, it's a matter for an authority rather than the offending water company. How is it correct one should seek remedy from the offending organisation? In any event it's immaterial. Such a complaint route ceased to be available (that it ever were) when the DWI prejudiced it in earlier communications on making it clear to me and Bournemouth Water that, [words to effect] 'based on the French lab' report results, there is no problem with the tap water supply'. And indeed, this same point is made in your latest communication. If this is your position, what do you imagine is Bournemouth Water's position. And yet, despite the lab' report being good enough to dismiss my complaint, you then go on to reject the reports conclusion that, 'consumption is not recommended'. Is the lab report OK or is it not? If it is, there is issue with the water supply. If not, the lab' analysis counts for nothing and you should not lean on it to prove your case.

It's worth pointing out, the lab' analyses water according to its customer's instruction. It may be lab' identified something outside the customer's specified tests. According to European Law, the lab' is obliged to advise its customer of poor quality water whether or not the results identify the same. I cannot imagine this would have escaped your attention yet, you lean on the report and maintain there is nothing wrong with the water.

There's a simple question here: why is the French lab advising one thing and the DWI advising something else? I would have thought you'd wish to investigate.

You note that I have not explained why I 'felt' the need to analyse water outside the UK. Before I supply explanation, I need to ascertain whether or not you actually wish to receive it. Since November 2015 I have repeatedly offered to supply these details. At no time have you even indicated you wished to receive them. There's little point supplying such information if you care not to receive it! Your latest communication of August 1, 2017 (just short of 2 years later) is the first time DWI requests details. Consequently, I plan to send the same. And, after you receive it, you can ask the UK labs why they refused to deal with my simple request to analyse tap water. For the record, that I could have accessed UK labs, I would have done so.

In no part of this communication do I refer to racism in this town however, given my race, it would explain much.

Yours faithfully,
domenic be
_______________________________________________

1 August 2017
DWI Enquiries (DWI), Drinking Water Inspectorate
1 Attachment - RFI9150 Dominic Be response.pdf - 122K Download View as HTML

Dear Mr Be,
Please find attached a response to your enquiry.

Regards
DWI Enquiries
Sue Pennison | Principal Inspector | Drinking Water Inspectorate
Area 7E | 9 Millbank | c/o Nobel House | 17 Smith Square | London | SW1P 3JR
e-mail [email address]
0208 026 4598 : Direct line
0300 068 6400: General office (takes messages)
07747 455882 : Mobile

[enc. pdf document]
1 August 2017
DRINKING WATER INSPECTORATE
Area 7E, 9 Millbank
c/o Nobel House, 17 Smith Square
London SW1P 3JR
Enquiries: 030 0068 6400
E-mail: [email address]
DWI Website: http://www.dwi.gov.uk

Dear Mr Be
REQUEST FOR INFORMATION: Water analysis
Thank-you for your request for information, which we received on 30 June 2017 about a
water quality report and requesting documents we hold that indicate that resolving water
quality issues sits with the supplying company. As you know, we have handled your
request under the Freedom of Information Act 2000 (FOIA)
Where a failure to meet required standards is identified, the company is required under
Regulation 18 or Regulation 19 of the Water Supply (Water Quality) Regulation 2016 to
investigate the matter and taken steps as necessary to rectify the issue. The regulations
are readily available on http://www.legislation.gov.uk/uksi/2016/...
I have reviewed previous correspondence on this matter and understand that your
concerns relate to a sample submitted for analysis in France. The Inspectorate reviewed
the sample results and wrote to you 21 June 2016 to clarify that the results of the sample
reported indicated that the supply was safe to drink. The comment, placed on the report by
the laboratory, indicating that it was not advisable to consume the water was incorrect as
the levels do not exceed standards. This is indicated below.
[- NOT ENC - ]
Additionally, you ask the question as to whether we are interested as to why you consider
yourself to have been forced to visit a lab outside of the UK. None of the previous
correspondence has explained why you felt you needed to have an analysis carried out in
France. We have explained that there are suitable laboratories available in the UK. If you
would like to tell us why you felt overseas analysis was required then we can hopefully
help resolve this point. You have asked for documents addressing the analysis of
sampling in the UK and this is available on the inspectorate’s website at
http://www.dwi.gov.uk/private-water-supp...
We attach Annex A, which explains the copyright that applies to the information being
released to you.
We also attach Annex B giving contact details should you be unhappy with the service you
have received.
If you have any queries about this letter please contact me.

Yours sincerely
Judith Bibaud
DWI FOIA and EIRs Team

______________________________________________________

6 July 2017
DWI Enquiries (DWI), Drinking Water Inspectorate
1 Attachment - Ack let.pdf - 77K Download View as HTML

Please see attached acknowledgement letter

Kind regards
Mrs Judith Bibaud
Drinking Water Inspectorate
Area 7E, 9 Millbank
c/o Nobel House, 17 Smith Square
London, SW1P 3JR
DWI Enquiries: 0300 068 6400
Department for Environment, Food and Rural Affairs (Defra)

[enc. pdf document)]
6 July 2017
DRINKING WATER INSPECTORATE
Area 7E, 9 Millbank c/o Nobel House
17 Smith Square London SW1P 3JR
Enquiries: 030 0068 6400
E-mail: [email address]
DWI Website: http://www.dwi.gov.uk
Mr Domenic Be
RFI 9150
By email: request-[.............]@whatdotheyknow.com

Dear Mr Be
REQUEST FOR INFORMATION: POLICY FOR WATER QUALITY TESTING

Thank you for your request for information, which we received on 29 June
2017, about the Drinking Water Inspectorate’s policy regarding water quality
testing.

We aim to answer your request no later than 28 July 2017, which is 20
working days from the date we received it. If we are unable to meet this
deadline we will contact you to explain the reason.

If you have any queries about this letter please contact us.

Yours sincerely
Judith Bibaud
DWI FOIA and EIRs Team
___________________________________________________

30 June 2017
DWI Enquiries (DWI),
Drinking Water Inspectorate

Thank you for your e-mail. Your enquiry has been received by the Drinking
Water Inspectorate and we aim to respond within 5 working days. All
Freedom of Information and Environmental Information Regulations requests
will be dealt with within the statutory 20 working days.

Drinking Water Inspectorate.

___________________________________________________

domenic be 29 June 2017
[message] Delivered

Dear Drinking Water Inspectorate,
This is an FOI query.
Unable to secure water analysis in this country - I tried to do so on several occasions - the water was analysed outside the UK late 2015. Despite what the DWI explained to me, I'm not so sure the water is safe to drink. The water analysis report concludes: 'consumption is not recommended'.
The Principal Scientist of Bournemouth Water advises me the DWI is capable of collecting samples for analysis. I've exposed poor quality water so, I'd imagine it's up to someone (perhaps the DWI) to check what I've exposed rather than ask me to approach the offending water company.
Where poor quality water is exposed by an independent lab', is it up to the offending water company to deal with the matter or the DWI? Would you kindly identify any document you hold which addresses the same.
Is the DWI interested in establishing why I was forced to visit a lab' outside the UK or is it a matter for other authority? Would you kindly identify any document you hold which addresses the same.

Yours faithfully,
domenic be

Yours sincerely,

domenic be

Dear Sir,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Drinking Water Inspectorate's handling of my FOI request 'Water Analysis Report Concludes: &#39;consumption is not recommended&#39;.'.

REASON: because it appears, DEFRA chooses not to respond. Both the DWI and DEFRA have handled this query so, I'm sending copy of this request for Internal Review to both. If the correct office, responsible for conducting the review, prefers no further response, would it kindly confirm.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/w...

Yours faithfully,
domenic be

13 February 2018
Information Requests (DEFRA),

Dear Sir,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Drinking Water Inspectorate's handling of my FOI request 'Water Analysis Report Concludes: &#39;consumption is not recommended&#39;.'.

REASON: because it appears, DEFRA chooses not to respond. Both the DWI and DEFRA have handled this query so, I'm sending copy of this request for Internal Review to both. If the correct office, responsible for conducting the review, prefers no further response, would it kindly confirm.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/w...

Yours faithfully,
domenic be

DWI Enquiries (DWI), Drinking Water Inspectorate

Thank you for your e-mail. Your enquiry has been received by the Drinking
Water Inspectorate and we aim to respond within 5 working days. All
Freedom of Information and Environmental Information Regulations requests
will be dealt with within the statutory 20 working days.

 

Drinking Water Inspectorate.

 

DWI Enquiries (DWI), Drinking Water Inspectorate

1 Attachment

Dear Mr Be

REQUEST FOR INTERNAL REVIEW TO RFI 9150

Please see the attached reply from our Chief Inspector of Drinking Water.

Kind regards

Judith Bibaud

Mrs Judith Bibaud
Drinking Water Inspectorate
Area 7E, 9 Millbank
c/o Nobel House
17 Smith Square
London
SW1P 3JR

DWI Enquiries: 0300 068 6400

show quoted sections

Dear Internal Review Team for DWI FOI queries

Please pass this on to the person who conducts Freedom of Information reviews.
I am writing to request an internal review of Drinking Water Inspectorate's handling of my FOI request 'Water Analysis Report Concludes: consumption is not recommended'

Thank you for your response.

With respect: its understood the DWI seeks good relations with the water companies across the UK but not to the detriment of the consumer. I'm quite sure Bournemouth Water would prefer you to do your job, so they can do theirs. You work for the government Sir, not Bournemouth Water.

Given that you fail to identify the correct authority to direct this matter, being unsatisfied with your response, perhaps you'd do me the courtesy of doing so.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/w...

Yours faithfully,

domenic be

Information Requests (DEFRA), Drinking Water Inspectorate

Internal review of request for information: Water Analysis Report
Concludes: 'consumption is not recommended'

 

I am writing in response to your email of 9 April to the Drinking Water
Inspectorate (DWI), seeking an internal review of the response to the
above request for information.  In line with our internal review
procedures your case will be reviewed by Defra’s Information Rights Team,
in consultation with the DWI.

 

We will aim to respond to your appeal within 40 working days.  If for any
reason we are unable to meet that deadline, we will let you know the
reason for this and keep you informed of when you may expect to receive a
reply.

 

Yours sincerely,

 

Guy Mawhinney

Information Rights Team

[1][email address]

 

 

show quoted sections

Dear Drinking Water Inspectorate,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Drinking Water Inspectorate's handling of my FOI request 'Water Analysis Report Concludes: 'consumption is not recommended'

I've not secured your response. Kindly confirm you wish to deal with this query.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/w...

Yours faithfully,
domenic be

DWI Enquiries (DWI), Drinking Water Inspectorate

Thank you for your e-mail. Your enquiry has been received by the Drinking
Water Inspectorate and we aim to respond within 5 working days. All
Freedom of Information and Environmental Information Regulations requests
will be dealt with within the statutory 20 working days.

 

Drinking Water Inspectorate.

 

Department for Environment, Food and Rural Affairs (Defra) This email and
any attachments is intended for the named recipient only. If you have
received it in error you have no authority to use, disclose, store or copy
any of its contents and you should destroy it and inform the sender.
Whilst this email and associated attachments will have been checked for
known viruses whilst within Defra systems we can accept no responsibility
once it has left our systems. Communications on Defra's computer systems
may be monitored and/or recorded to secure the effective operation of the
system and for other lawful purposes.

Information Requests (DEFRA), Drinking Water Inspectorate

Dear Mr Berti –
 
I understand you have made a further request for an internal review to the
Drinking Water Inspectorate (DWI).  Unfortunately, as we stated in our
previous email to you on 15 November 2017, we are unclear what you are
asking us to consider in the internal review and are still unable to
proceed with an internal review without clarification of what you would
like to be reviewed.
 
Yours sincerely,
 
Guy Mawhinney
Information Rights Team
[1][email address]
 
 
Department for Environment, Food and Rural Affairs (Defra) This email and
any attachments is intended for the named recipient only. If you have
received it in error you have no authority to use, disclose, store or copy
any of its contents and you should destroy it and inform the sender.
Whilst this email and associated attachments will have been checked for
known viruses whilst within Defra systems we can accept no responsibility
once it has left our systems. Communications on Defra's computer systems
may be monitored and/or recorded to secure the effective operation of the
system and for other lawful purposes.

References

Visible links
1. mailto:[email address]

Dear Drinking Water Inspectorate,

In response to Guy Mawhinney message of 27 July 2018. Thank you for your message.

WITHOUT PREJUDICE

I've sought information on two areas:

1. regarding proper jurisdiction: I've questioned the procedure of turning to the offending company where seeking to secure remedy. You identify regulations. Thank you

2. regarding remit to investigate: I'm unclear jurisdiction here. The DWI demonstrates no interest in collecting water samples instead you (DWI) present argument based on findings of the foreign lab report explaining, the water is safe to drink, but then go on to reject the report's conclusions that, consumption is not recommended. With respect, I'm not particularly confident here, neither I suspect would you be.

You explain: ..DWI do not test the water as the regulations require water companies to show by analysis that water is fit for consumption.. FYI the Principal Scientist of Bournemouth water tells me you have capacity to test tap water and, I would have thought, on this occasion you may be interested to just that; if but to establish why the foreign lab writes what it writes*. I'm not sure Bournemouth Water Company is better placed to handle this given that DWI prejudiced any part it plays when making it clear to me and the company that, the water is safe to drink: if this is DWI's position so too it would be Bournemouth Water's.

*It's worth pointing out, the foreign lab analyses water according to customer specified tests. It may be the lab identified something outside specified tests. I understand the lab is obliged to advise its customer of poor quality water whether or not specified test results identify the same. I cannot imagine this would have escaped your understanding yet, DWI leans on the reports figures maintaining there's nothing wrong with the water.

There's a simple question here: why is the French lab advising me one thing and DWI advising me something else?

If you do not wish to collect tap water samples then kindly identify options (as recorded information) available to me? I request information in effort to secure remedy in preference to a challenge.

I'd also like to learn how you're able to justify rejecting the reports findings. That is to say, would you kindly identify any recorded information you hold (such as a policy or direction) which provides for you to reject a report's conclusions without further investigation?

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/w...

Yours faithfully,
domenic be

DWI Enquiries (DWI), Drinking Water Inspectorate

Thank you for your e-mail. Your enquiry has been received by the Drinking
Water Inspectorate and we aim to respond within 5 working days. All
Freedom of Information and Environmental Information Regulations requests
will be dealt with within the statutory 20 working days.

 

Drinking Water Inspectorate.

 

Department for Environment, Food and Rural Affairs (Defra) This email and
any attachments is intended for the named recipient only. If you have
received it in error you have no authority to use, disclose, store or copy
any of its contents and you should destroy it and inform the sender.
Whilst this email and associated attachments will have been checked for
known viruses whilst within Defra systems we can accept no responsibility
once it has left our systems. Communications on Defra's computer systems
may be monitored and/or recorded to secure the effective operation of the
system and for other lawful purposes.

Dear Drinking Water Inspectorate,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Drinking Water Inspectorate's handling of my FOI request 'Water Analysis Report Concludes: 'consumption is not recommended'.'.

Although indicating response forthcoming in August 2018, DWI yet to offer one.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/w...

Yours faithfully,
domenic be

DWI Enquiries (DWI), Drinking Water Inspectorate

Thank you for your e-mail. Your enquiry has been received by the Drinking
Water Inspectorate and we aim to respond within 5 working days. All
Freedom of Information and Environmental Information Regulations requests
will be dealt with within the statutory 20 working days.

 

Drinking Water Inspectorate.

 

Department for Environment, Food and Rural Affairs (Defra) This email and
any attachments is intended for the named recipient only. If you have
received it in error you have no authority to use, disclose, store or copy
any of its contents and you should destroy it and inform the sender.
Whilst this email and associated attachments will have been checked for
known viruses whilst within Defra systems we can accept no responsibility
once it has left our systems. Communications on Defra's computer systems
may be monitored and/or recorded to secure the effective operation of the
system and for other lawful purposes.

We don't know whether the most recent response to this request contains information or not – if you are domenic be please sign in and let everyone know.

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