Dear Flintshire County Council,
Please refer to:
The article say:
All properties in the pilot area were visited to ensure residents understood their waste collection arrangements and the impact of presenting waste outside of the agreed collection days.
Residents not complying with this were reminded of the correct procedure, resulting in more than 300 warning letters being sent to local residents.
Please send me a copies of
1. The document(s) which spells out the "waste collection arrangements" and "correct procedure" referred to.
2. The text of the "warning letter" referred to.
Dear Mr Silverman,
I write to acknowledge receipt of your Freedom of Information request which has been given the reference number R013182. If you send any further correspondence about this request, please include the reference number and either e.mail it to [Flintshire County Council request email], or post it to Freedom of Information, Flintshire County Council, Information Governance, County Hall, Mold, Flintshire, CH7 6NA.
Your request has been forwarded to the Freedom of Information Act Contact Officer for Transport & Streetscene to process and this Officer will be in contact with you.
FOI Contact Officer
Dear Jackie Cox,
Could you please expedite a response to this information request which has not been dealt with in the statutory 20 working days.
Dear Mr Silverman
Please find details requested attached
All properties in the pilot area were visited to ensure residents
understood their waste collection arrangements and the impact of
presenting waste outside of the agreed collection days.
Residents not complying with this were reminded of the correct procedure,
resulting in more than 300 warning letters being sent to local residents.
Please send me a copies of:
1. The document(s) which spells out the "waste collection arrangements"
and "correct procedure" referred to.
Please find attached
2. The text of the "warning letter" referred to.
Please see below text as requested.
Illegal Fly Tipping of black bag waste at <insert location>
The Environmental Enforcement Section has gathered information from a
recent fly tipping incident at the above location.
It has been reported that the following items have recently been illegally
deposited in the vicinity.
• <type of waste>
As part of our investigation, the waste examined had <insert type of
evidence> with your name and address details on that connect you to this
Although, in this instance, we are not planning to take any further legal
action, the areas in question will be regularly patrolled by the
Environmental Crime Enforcement Officers to monitor any further fly
tipping incidents. If incidents of this type persist, the authority may
considering taking further legal action.
For your information, there is a Household Recycling Centre in Sandycroft
where domestic waste and recycling can be disposed of free of charge.
If you require any further information, please do hesitate to contact me.
I hope you find the attached details answers your request.
Freedom of Information Act: Complaints Procedure
This procedure is exclusively for dealing with complaints in relation to
the operation of the Freedom of Information Act (FOIA) within the
Where you are dissatisfied with the way that any request for information
has been dealt with and you have been unable to obtain satisfaction
through discussion with the Officer dealing with the matter then you are
encouraged to use this procedure.
1. Your complaint should be made in writing addressed to the Information
Act Complaints Officer, Democratic Services, County Hall, Mold or by
e-mail to [Flintshire County Council request email] giving full details of the complaint.
The complaint should be made within 2 months of receipt of the original
2. A written acknowledgement will be sent and the complaint referred to a
Directorate Information Act Complaints Officer to investigate and review
the original response to your request and respond in writing within 14
working days. This person should not have been involved in the processing
of your original application which is the subject of your complaint and
will be a Senior Officer.
3. Where your complaint is a complex one (for example involving the
applicability of a qualified exemption) it may not be possible to deal
with it within the above timescales. In such a situation a progress report
will be sent within the above timescales.
4. If you remain dissatisfied after the above procedure you may wish to
make an application to the Information Commissioner under Section 50 of
the Freedom of Information Act that the Council has not dealt with your
request for information properly. The Information Commissioner’s office is
at: Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
The contents of this communication and any enclosed documents may be
subject to copyright protection. It has been sent to you for your
information and you may use it for any non-commercial research you may be
doing or undertaking. Its contents can also be used for the purposes of
news reporting. Any other re-use, for example, commercial publication or
publication on a website, requires the permission of this Council. If you
wish to re-use this information please contact us, letting us know how you
wish to re-use it and what the intended audience will be so that we can
consider your request. This information should be sent to: The Records
Manager, Flintshire County Council, County Hall, Mold, Flintshire CH7
6NB, or [email address]
Management Support and Performance / Cynorthwy-ydd Rheoli a Pherfformaid
Senior Admin Assistant / Uwch Gynorthwy-ydd Gweinyddol
Flintshire County Council / Cyngor Sir Y Fflint
County Hall / Neuadd Y Sir
Mold / Yr Wyddgrug
We welcome correspondence in Welsh. We will respond to correspondence
received in Welsh without delay.
Opinions advice, conclusions and other information in this
message that do not relate to the official business of
Flintshire County Council shall be understood as neither
given nor endorsed by it or on its behalf, and consequently
Flintshire County Council shall bear no responsibility
whatsoever in respect thereof.
Rydym yn croesawu gohebiaeth Gymraeg. Ymatebwn yn ddi-oed i ohebiaeth a
dderbynnir drwy gyfrwng y Gymraeg.
Deellir na fydd unrhyw safbwyntiau, na chynghorion, na
chasgliadau nac unrhyw wybodaeth arall yn y neges hon,
nad ydynt yn berthnasol i waith swyddogol
Cyngor Sir y Fflint, yn cael eu cynnig na'u cadarnhau ganddo
nac ar ei ran, ac felly ni fydd Cyngor Sir y Fflint yn derbyn
unrhyw gyfrifoldeb am y rhannau hynny o'r neges.
1. mailto:[Flintshire County Council request email]
2. mailto:[email address]
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