Washroom Services Contract

The request was successful.

Dear FOI Team,

I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the contract below.

Washroom Services 2020:
https://www.contractsfinder.service.gov....

The details we require are:
• What are the contractual performance KPI's for this contract?
• Suppliers who applied for inclusion on each framework/contract and were successful & not successful at the PQQ & ITT stages
• Actual spend on this contract/framework (and any sub lots), from the start of the contract to the current date
• Start date & duration of framework/contract?
• Could you please provide a copy of the service/product specification given to all bidders for when this contract was last advertised?
• Is there an extension clause in the framework(s)/contract(s) and, if so, the duration of the extension?
• Has a decision been made yet on whether the framework(s)/contract(s) are being either extended or renewed?
• Who is the senior officer (outside of procurement) responsible for this contract?

Thank you for your help.

Yours sincerely

foi.request@nottscc.gov.uk, Nottinghamshire County Council

Dear Claire Gill

We acknowledge receipt of your email to Nottinghamshire County Council:

Contract for Washroom Services 2020

If you have submitted a request under the Freedom of Information Act
(FOIA) or the Environmental Information Regulations (EIR), your request
will be considered and you will receive our response within the statutory
timescale of 20 working days.

The reference number for your email is FOI/517.

Should you have any further inquiries concerning this matter, please reply
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Yours sincerely,
Nottinghamshire County Council

foi.request@nottscc.gov.uk, Nottinghamshire County Council

Dear Ms Gill

I am writing to you in reply to your Freedom of Information Act 2000
(FOIA) request to Nottinghamshire County Council. Firstly, I apologise for
the delay in replying to you and hope that it has not caused any
inconvenience. I have the following information about the council’s
contract for Washroom Services.

 

• What are the contractual performance KPI's for this contract?

Monthly reports of each Service Level, the actual performance achieved
over the Service Level for the relevant period:

3.1.2 a summary of all failures to achieve Service Levels that occurred
during that period;

3.1.3 any Critical Service Failures and details in relation thereto;

3.1.4 for any repeat failures, actions taken to resolve the underlying
cause and prevent recurrence;

3.1.5 the Service Credits to be applied in respect of the relevant period
indicating the failures and Service Levels to which the Service Credits
relate; and

3.1.6 such other details as the Customer may reasonably require from time
to time.

 

• Suppliers who applied for inclusion on each framework/contract and were
successful & not successful at the PQQ & ITT stages

Direct Award through ESPO framework so no bidders.

 

• Actual spend on this contract/framework (and any sub lots), from the
start of the contract to the current date

£210,565.27

 

• Start date & duration of framework/contract?

27 December 2020 for 36 months.

 

• Could you please provide a copy of the service/product specification
given to all bidders for when this contract was last advertised?

It is an ESPO framework, not our own.

 

• Is there an extension clause in the framework(s)/contract(s) and, if so,
the duration of the extension?

There is an option of 2x 12 months.

 

• Has a decision been made yet on whether the framework(s)/contract(s) are
being either extended or renewed?

No

 

• Who is the senior officer (outside of procurement) responsible for this
contract?

Corporate contract so managed from within procurement - Hazel Johnson,
Contracts Officer.

 

I hope this answers your request, but if you have any queries or concerns
then please contact me. Please remember to quote the reference number
above in any future communications.

 

If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of our decision,
you should write to the Team Manager, Complaints and Information Team,
County Hall, West Bridgford, Nottingham, NG2 7QP or e-mail
[Nottinghamshire County Council request email].

 

Yours sincerely

 

John Allison

Information Officer

Chief Executive’s Department

County Hall

West Bridgford NG2 7QP

Telephone 0115 977 2788

 

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