Waiting times for EU law residence documents

Colin Yeo made this Freedom of Information request to Home Office

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Home Office,

I would be grateful if you could tell me the latest available average waiting times for:

1. EU residence cards
2. EU residence certificates
3. EU permanent residence cards
4. EU permanent residence certificates

If the data is available I would like the information broken down by quarter so that it is possible to discern any trends in the data.

If the precise data is not available I would be grateful for whatever management information you currently hold on waiting times for EU residence documents.

I made a successful request for similar but older information on 23 February 2016:

https://www.whatdotheyknow.com/request/w...

Yours faithfully,

Colin Yeo

FOI Requests, Home Office

Dear Mr. Yeo,

 

 

Thank you for contacting the Home Office with your request.

 

This has been assigned to a caseworker (case ref 42986). We will aim to
send you a full response by 24/03/2017 which is twenty working days from
the date we received your request.

 

If you have any questions then please do not hesitate to contact us.

 

 

Thank you,

 

N McKenzie

FOI Requests

Home Office

 

 

 

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FOI Responses, Home Office

1 Attachment

Dear Mr Yeo

 

Please see the attached letter in response to your recent FOI Request
42986. 

 

Thank you

 

CCT FOI Team

 

 

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Dear FOI Responses,

Ironically, this request regarding waiting times is now considerably overdue. I would be grateful for an update.

Yours sincerely,

Colin Yeo

FOI Responses, Home Office

This mailbox does not accept incoming messages. Any FOI requests or
inquiries should be sent to [1][Home Office request email].

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1. mailto:[Home Office request email]

FOI Responses, Home Office

Dear Mr Yeo

 

Thank you for your further email. 

 

I am sorry for the delay in providing a response to your FOI request.  We
are actively considering your request and as soon as we have obtained the
relevant information, a response will be sent to you.  Whilst all efforts
are made to provide you with the relevant information within our service
standards, we regret that some may take longer to complete. 
Unfortunately, we do not have a timescale that we can give you for a
response to your FOI request.  We will send you a response, as soon as we
can. 

 

Thank you for your continued patience in this matter.

 

Thank you

 

CCT FOI Team

 

 

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Dear FOI Responses,

Could I please have an update on this request?

Yours sincerely,

Colin Yeo

FOI Responses, Home Office

This mailbox does not accept incoming messages. Any FOI requests or
inquiries should be sent to [1][Home Office request email].

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References

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1. mailto:[Home Office request email]

FOI Responses, Home Office

Dear Mr Yeo

 

Thank you for your further email of 21 June.  I am sorry that your Freedom
of Information request (FOI) is taking longer than anticipated and I
apologise for the continued delay in providing a response to your FOI
request. 

 

I am afraid the situation remains the same.  We are proactively processing
your FOI request and as soon as we have the relevant information for you,
a response will be sent to you.  Unfortunately, we still do not have a
timescale that we can give you for a response to your FOI request.        

 

Thank you for your continued patience in this matter.

 

Thank you

 

CCT FOI Team

 

 

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Dear FOI Responses,

This is massively overdue, can I have a response please?

Yours sincerely,

Colin Yeo

FOI Responses, Home Office

This mailbox does not accept incoming messages. Any FOI requests or
inquiries should be sent to [1][Home Office request email].

References

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1. mailto:[Home Office request email]

FOI Responses, Home Office

Dear Mr Yeo

 

Thank you for your further email of 4 September.  I am sorry that your
Freedom of Information request (FOI) is taking longer than anticipated and
I apologise for the continued delay in providing a response to your FOI
request. 

 

I am afraid the situation still remains the same.  We are proactively
processing your FOI request and as soon as we have the relevant
information for you, a response will be sent to you.  Unfortunately, we
still do not have a timescale that we can give you for a response to your
FOI request.       

 

Regards

 

CCT FOI Team

 

FOI Responses, Home Office

4 Attachments

[1]Logo for letterhead.png  

   

                     
  Our Reference: FOI
42986
 
 
 
 
Colin Yeo

Email: [2][FOI #391467 email]

 

 

18 October 2017

 

 

Dear Mr Yeo

 

Please find attached a letter in response to your FOI request of 23
February.  I apologise for the delay in replying.   

 

Yours sincerely

 

 

J Jones

CCT FOI

Customer Performance & Planning

 

 

 

References

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2. mailto:[FOI #391467 email]