VOC feedback WHS branches

The request was successful.

Dear Post Office Limited,

Please can you supply the average VOC score for branches in WHS locations.What is the highest score and what is the lowest score please

Yours faithfully,

John Osullivan

Information Rights Team, Post Office Limited

Our ref: FOI2021/00094

Dear Mr O'Sullivan,

Thank you for your request for information which was received on 11th
February. Your request is being considered under the terms of the Freedom
of Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 11th
March.

Please note that due to members of the Information Rights team being
absent due to Covid-19, it is taking longer to process information
requests at this time and regrettably we may be unable to respond to your
request by the due date identified above. We are progressing information
requests as quickly as possible in these circumstances and apologise for
any delay.

Please remember to quote the reference number above in any future
communications.

Yours sincerely,

Jackie Lawrence

Information Rights Team

Finsbury Dials

20 Finsbury Street

London

EC2Y 9AQ

Information Rights Team, Post Office Limited

1 Attachment

Dear Mr O'Sullivan,

Please find the response attached relating to your Freedom of Information
request.

Regards,

Jackie Lawrence

Information Rights Team

Ground Floor

Finsbury Dials

20 Finsbury Street

London EC2Y 9AQ