Visitor Management Records

Elton Sanders made this Freedom of Information request to East Devon District Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear East Devon District Council,

Do you currently record details of visitors attending your council offices?

If so…

What details do you record? E.g. name, company name, who they’re visiting, etc.
Do you do this electronically or on paper?
How long are the details kept?
Is your method of visitor recording GDPR compliant?
How much per annum does the visitor recording method you use cost the council?

Do you currently record details of staff attending your council offices?

If so…

What details do you record? E.g. name, employee number, job title, etc.
Do you do this electronically or on paper?
How long are the details kept?
Is your method of visitor recording GDPR compliant?
How much per annum does the staff recording method you use cost the council?

Yours faithfully,

Elton Sanders

East Devon District Council

Thank you for submitting a request for information. We will respond to
your request as quickly as possible, within the 20 working day statutory
deadline under the Freedom of Information Act 2000.

For updates on this case, please quote your unique reference number
101000915542 .

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East Devon District Council
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East Devon District Council

Dear Mr Sanders,

Thank you for your request for information. Please find the response to
your query below.

Do you currently record details of visitors attending your council
offices? - Yes, contractors only

If so?

What details do you record? E.g. name, company name, who they're visiting,
etc. - We only record details for visitors who are from another company to
do work at the Council and only if they need an access badge to get around
the building. We take their name, company they work for and who they are
here to see.
Do you do this electronically or on paper? - On paper
How long are the details kept? - 3 months
Is your method of visitor recording GDPR compliant? - We only take the
information we need, so yes it is GDPR compliant
How much per annum does the visitor recording method you use cost the
council? - Information not held

Do you currently record details of staff attending your council offices? -
No

If so?

What details do you record? E.g. name, employee number, job title, etc. -
N/A
Do you do this electronically or on paper? - N/A
How long are the details kept? - N/A
Is your method of visitor recording GDPR compliant? - N/A
How much per annum does the staff recording method you use cost the
council? - N/A

I hope this information is helpful but, if you feel dissatisfied with the
way we have responded to your request, please contact our Monitoring
Officer, Mr Henry Gordon Lennox, to request an internal review
[1][email address]

You may also approach the Information Commissioner for advice at
[2]www.ico.org.uk

Yours sincerely,

Sara

Ms S Harvey
Information and Complaints Officer
East Devon District Council

[3][email address]
01395 571659
[4]www.eastdevon.gov.uk

Follow us on [5]Facebook and [6]Twitter

[7]Subscribe to your East Devon Update for regular news and information
about what’s happening at East Devon District Council. Choose which topics
you’re interested in to get a personalised update.

[8]Email disclaimer

References

Visible links
1. mailto:[email address]
2. http://www.ico.org.uk/
3. mailto:[email address]
4. http://www.eastdevon.gov.uk/
5. http://www.facebook.com/eastdevon
6. http://twitter.com/eastdevon
7. https://public.govdelivery.com/accounts/...
8. http://eastdevon.gov.uk/help/email-discl...