Visitor Management Records

The request was successful.

Dear Cannock Chase District Council,

Do you currently record details of visitors attending your council offices?

If so…

What details do you record? E.g. name, company name, who they’re visiting, etc.
Do you do this electronically or on paper?
How long are the details kept?
Is your method of visitor recording GDPR compliant?
How much per annum does the visitor recording method you use cost the council?

Do you currently record details of staff attending your council offices?

If so…

What details do you record? E.g. name, employee number, job title, etc.
Do you do this electronically or on paper?
How long are the details kept?
Is your method of visitor recording GDPR compliant?
How much per annum does the staff recording method you use cost the council?

Yours faithfully,

Elton Sanders

Info Manager, Cannock Chase District Council

Thank you for your email.

If it is in regard to a Freedom of Information request, your request is
being considered and, subject to the points made below, you will receive
the information requested as promptly as possible within the statutory
timescale of 20 working days from today as defined by the Freedom of
Information Act 2000.

Any personal information you provide in relation to this request will only
be used for the purposes of processing your request for information. Your
information will only be passed on to departments or staff within Cannock
Chase Council for the purposes of compiling a response to your request. We
will not forward your request to any other organisations or persons
external to the Council. Cannock Chase Council are the Data Controllers
and may be contacted at; [1][Cannock Chase District Council request email] .

Regards

Information Manager

Cannock Chase Council

References

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1. mailto:[Cannock Chase District Council request email]

Info Manager, Cannock Chase District Council

Dear Elton,

Thank you for your email requesting information.

Please see the responses below to your request.

Do you currently record details of visitors attending your council offices?

If so…

1) What details do you record? E.g. name, company name, who they’re visiting, etc.
A - Date
- Pass no
- Name
- Company
- Who they are visiting
- Time in
- Time out
Do you do this electronically or on paper?
A - Paper

2) How long are the details kept?
A - 2 years

3) Is your method of visitor recording GDPR compliant?
A - Yes

4) How much per annum does the visitor recording method you use cost the council?
A - Information not held.

5) Do you currently record details of staff attending your council offices?
A- No

If so…

What details do you record? E.g. name, employee number, job title, etc.
Do you do this electronically or on paper?
How long are the details kept?
Is your method of visitor recording GDPR compliant?
How much per annum does the staff recording method you use cost the council?

For queries relating to how your request has been handled in relation to the Freedom of Information Act 2000 please feel free to contact me. If you are then not satisfied with our response you can complain to us at https://www.cannockchasedc.gov.uk/feedback.

Following the exhaustion of our complaints procedure you can also complain to the Information Commissioner at:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
www.ico.org.uk

Yours sincerely,

Linda Hewitt
Information Assistant
Cannock Chase Council

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