Visitor Management Records

The request was successful.

Dear Bolton Metropolitan Borough Council,

Do you currently record details of visitors attending your council offices?

If so…

What details do you record? E.g. name, company name, who they’re visiting, etc.
Do you do this electronically or on paper?
How long are the details kept?
Is your method of visitor recording GDPR compliant?
How much per annum does the visitor recording method you use cost the council?

Do you currently record details of staff attending your council offices?

If so…

What details do you record? E.g. name, employee number, job title, etc.
Do you do this electronically or on paper?
How long are the details kept?
Is your method of visitor recording GDPR compliant?
How much per annum does the staff recording method you use cost the council?

Yours faithfully,

Elton Sanders

Freedom Of Info, Bolton Metropolitan Borough Council

1 Attachment

Dear Elaine Sanders

We acknowledge with thanks your request for information held by Bolton
Council received at this office on 14 June 2019.

This request will be considered under the Freedom of Information Act 2000
and may take up to 20 working days to be processed (although we will
endeavour to provide the information as quickly as possible).

Please be advised that if an exemption applies to the information that you
have requested, the statutory period may be exceeded in accordance with
the provisions of the act.

Please retain the reference number RFI 003439 for any future enquiries
regarding this matter.

Many thanks,

 

The Information Governance Team

1^st Floor, Town Hall, Bolton, BL1 1RU

[1]cid:image001.png@01D4B7C8.80F4B510

 

 

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If you are not the addressee please e-mail it back to the sender and then
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Freedom Of Info, Bolton Metropolitan Borough Council

1 Attachment

Dear Elton Sanders

 

Request for information under the Freedom of Information Act 2000

 

In response to your request for information received at this office on
14^th June 2019, please see the councils response below.

 

You requested:

 

Do you currently record details of visitors attending your council
offices?

Yes

If so…

 

What details do you record? E.g. name, company name, who they’re visiting,
etc.

Date

Time (arrival and departure)

Name of visitor

Company name (if applicable)

Telephone number (if applicable)

Visitor badge number assigned during their visit (if one is needed)

Name of internal contact (if applicable)

 

Do you do this electronically or on paper?

Paper

 

How long are the details kept?

12 months as per our Security and Response procedure policy in a lockable
unit until destroyed

 

Is your method of visitor recording GDPR compliant?

Yes

 

How much per annum does the visitor recording method you use cost the
council?

This information is not held as no cost can be directly attributed to
recording of visits.

 

Do you currently record details of staff attending your council offices?

No and staff would not be considered visitors.

 

If so…

 

What details do you record? E.g. name, employee number, job title, etc.

n/a

 

Do you do this electronically or on paper?

n/a

 

How long are the details kept?

n/a

 

Is your method of visitor recording GDPR compliant?

n/a

 

How much per annum does the staff recording method you use cost the
council?

n/a

 

 

As per the Information Commissioners Office’s Freedom of Information Code
of Practice, should you disagree with our decision, you may appeal within
40 working days of this email to:

 

The Borough Solicitor, Bolton Council, Town Hall, Bolton, BL1 1RU

Email: [1][email address]

 

Should you further disagree with the decision following the appeal you may
wish to contact the Information Commissioner:

 

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF

[2]www.ico.gov.uk

Tel: 01625 545700, Fax: 01625 524510

 

Should you have any other queries regarding this please contact
[3][email address]

 

Yours sincerely

 

 

The Information Governance Team

Town Hall, Bolton, BL1 1RU

 

[4]https://boltoncouncilcloud.sharepoint.co...

 

 

 

 

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