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Visitor Management Records

Elton Sanders made this Freedom of Information request to Lincolnshire County Council

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Dear Lincolnshire County Council,

Do you currently record details of visitors attending your council offices?

If so…

What details do you record? E.g. name, company name, who they’re visiting, etc.
Do you do this electronically or on paper?
How long are the details kept?
Is your method of visitor recording GDPR compliant?
How much per annum does the visitor recording method you use cost the council?

Do you currently record details of staff attending your council offices?

If so…

What details do you record? E.g. name, employee number, job title, etc.
Do you do this electronically or on paper?
How long are the details kept?
Is your method of visitor recording GDPR compliant?
How much per annum does the staff recording method you use cost the council?

Yours faithfully,

Elton Sanders

CustomerInformationService, Lincolnshire County Council

1 Attachment

Dear Elton

 

Thank you for your request, the unique reference for this request has been
generated and is FOI0784.  Please can you quote this in any correspondence
relating to this request.

 

We will respond to your request within 20 working days from the first
working day after the date of receipt of your request.

 

In the meantime, if you need to contact the Customer Information Service,
please do so either by e-mail or phone, our direct number is 01522 554011.

 

Yours sincerely

 

 

Sarah Coggan

Customer Information Service

Lincolnshire County Council

Room 136

County Offices,Newland

LN1 1YL

Customer Information Service: 01522 554011

[1]cid:image001.png@01D4D26F.91EA4800

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CustomerInformationService, Lincolnshire County Council

1 Attachment

Good afternoon,

 

Further to your FOI request, our service area has come to us with some
queries. Please see the following:

 

We have a number of reception desks in LCC throughout the county of
Lincolnshire, some reception desks support specialist activities, some are
for general enquiries.  Would you like the information provided to be by
the two main visitor contact receptions for LCC based in the Head Offices
in Lincoln or for all areas?

 

Kind regards

 

Sharon

 

Miss Sharon Sehmi

Senior Customer Information Service Advisor

 

Customer Information Services

Lincolnshire County Council

Room 136

Newland

Lincoln

LN1 1YL

  

P please consider the environment before printing this email

This e-mail may include legally privileged information and may contain
confidential information intended only for the use of the addressee.  If
the reader of this message is not the intended recipient, you are hereby
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with the distribution or copying of this e-mail, is strictly prohibited.
If you have received this e-mail in error, please notify me by return
e-mail. Thank you.

 

If your email is a response under the Freedom of Information Act please
send this to [1][email address]. This is
the email account which is used to process Freedom of Information
requests.

 

 

 

 

 

From: CustomerInformationService
Sent: 05 November 2019 10:47
To: [FOI #616413 email]
Subject: FOI Request - FOI0784

 

Dear Elton

 

Thank you for your request, the unique reference for this request has been
generated and is FOI0784.  Please can you quote this in any correspondence
relating to this request.

 

We will respond to your request within 20 working days from the first
working day after the date of receipt of your request.

 

In the meantime, if you need to contact the Customer Information Service,
please do so either by e-mail or phone, our direct number is 01522 554011.

 

Yours sincerely

 

 

Sarah Coggan

Customer Information Service

Lincolnshire County Council

Room 136

County Offices,Newland

LN1 1YL

Customer Information Service: 01522 554011

[2]cid:image001.png@01D4D26F.91EA4800

This e-mail and any attachments are for the intended addressee(s) only and
may contain confidential and/or privileged  material. If you are not a
named addressee, do not use, retain or disclose such information. This
email is not guaranteed to be free from viruses and does not bind
Lincolnshire County Council in any contract or obligation.

 

✉ TLS encrypted by Symantec

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We don't know whether the most recent response to this request contains information or not – if you are Elton Sanders please sign in and let everyone know.