Dear Hinckley and Bosworth Borough Council,

Do you currently record details of visitors attending your council offices?

If so…

What details do you record? E.g. name, company name, who they’re visiting, etc.
Do you do this electronically or on paper?
How long are the details kept?
Is your method of visitor recording GDPR compliant?
How much per annum does the visitor recording method you use cost the council?

Do you currently record details of staff attending your council offices?

If so…

What details do you record? E.g. name, employee number, job title, etc.
Do you do this electronically or on paper?
How long are the details kept?
Is your method of visitor recording GDPR compliant?
How much per annum does the staff recording method you use cost the council?

Yours faithfully,

Elton Sanders

Natalie Browne, Hinckley and Bosworth Borough Council

1 Attachment

Dear Elton

 

Re: Freedom of Information request. Our ref: 5872

 

I acknowledge your request for information received on Tuesday 17
September 2019.

 

Your request is being considered and you will receive a response within
the statutory timescale of 20 working days as defined by the Freedom of
Information Act 2000.

 

If appropriate, the information may be provided in paper copy. If you
require alternative formats, for example: language, audio or large print,
please let me know.

 

For your information, the Act defines a number of exemptions which may
prevent release of the information you have requested. There will be an
assessment and if any of the exemption categories apply then the
information will not be released. You will be informed if this is the
case, including your rights of appeal.

 

Kind regards

 

Natalie Browne

 

FOI and Communications Support Officer

Hinckley & Bosworth Borough Council

Hinckley Hub, Rugby Road

Hinckley

Leics, LE10 0FR

01455 255773

 

 

This email and any files sent with it are confidential.
If this email isn't intended for you, please notify the sender immediately
and then permanently delete it.
You must not read, print, store, disclose, copy or take any other action
in respect of this email.
 
We routinely monitor incoming and outgoing email messages to ensure they
comply with Hinckley & Bosworth Borough Council's policy on the use of
electronic communications.
The contents of emails may have to be disclosed to a request under the
Data Protection Act 2018, Freedom of Information Act 2000 and/or the
Environmental Information Regulations 2004.
The views expressed by the author may not necessarily reflect the views or
policies of Hinckley & Bosworth Borough Council.
Attachments to email messages may contain viruses that may damage your
system.
Whilst Hinckley & Bosworth Borough Council has taken every reasonable
precaution to minimise this risk, we cannot accept any liability for any
damage you suffer as a result.
You are advised to carry out your own virus checks before opening any
attachment.
Save paper - only print this email if necessary.
Visit us online: www.hinckley-bosworth.gov.uk
Main office: Hinckley Hub, Rugby Road, Hinckley, Leics LE10 0FR. Main
switchboard: 01455 238141

Natalie Browne, Hinckley and Bosworth Borough Council

1 Attachment

Dear Elton

 

Re: Your request under the Freedom of Information Act 2000 (“FOIA”). Our
ref: 5872

 

Thank you for your request under the FOIA. I can confirm that we do not
record details of visitors attending our council offices. I can also
confirm that we do not record details of staff attending our council
offices.

 

If you are dissatisfied with the handling of our request, you may write
to: Julie Kenny, Director of Corporate Services, Hinckley & Bosworth
Borough Council, Hinckley Hub, Rugby Road, Hinckley, Leicestershire, LE10
0FR. Please ask that your request be reviewed under the council’s internal
appeals procedure.

 

Should you remain dissatisfied following an appeal, you may write to the
Information Commissioner’s Office (ICO) for a further review at:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF. [1]www.ico.org.uk

 

Generally, the ICO cannot make a decision unless you have exhausted the
appeals process provided by the council.

 

Kind regards

 

Natalie Browne

Communications and Freedom of Information Support Officer

The Hinckley Hub

Rugby Road

Leics, LE10 0FR

[email address]

01455 255773

 

This email and any files sent with it are confidential.
If this email isn't intended for you, please notify the sender immediately
and then permanently delete it.
You must not read, print, store, disclose, copy or take any other action
in respect of this email.
 
We routinely monitor incoming and outgoing email messages to ensure they
comply with Hinckley & Bosworth Borough Council's policy on the use of
electronic communications.
The contents of emails may have to be disclosed to a request under the
Data Protection Act 2018, Freedom of Information Act 2000 and/or the
Environmental Information Regulations 2004.
The views expressed by the author may not necessarily reflect the views or
policies of Hinckley & Bosworth Borough Council.
Attachments to email messages may contain viruses that may damage your
system.
Whilst Hinckley & Bosworth Borough Council has taken every reasonable
precaution to minimise this risk, we cannot accept any liability for any
damage you suffer as a result.
You are advised to carry out your own virus checks before opening any
attachment.
Save paper - only print this email if necessary.
Visit us online: www.hinckley-bosworth.gov.uk
Main office: Hinckley Hub, Rugby Road, Hinckley, Leics LE10 0FR. Main
switchboard: 01455 238141

References

Visible links
1. http://www.ico.org.uk/