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Visitor Management Records

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Dear High Peak Borough Council,

Do you currently record details of visitors attending your council offices?

If so…

What details do you record? E.g. name, company name, who they’re visiting, etc.
Do you do this electronically or on paper?
How long are the details kept?
Is your method of visitor recording GDPR compliant?
How much per annum does the visitor recording method you use cost the council?

Do you currently record details of staff attending your council offices?

If so…

What details do you record? E.g. name, employee number, job title, etc.
Do you do this electronically or on paper?
How long are the details kept?
Is your method of visitor recording GDPR compliant?
How much per annum does the staff recording method you use cost the council?

Yours faithfully,

Elton Sanders

HPBC-Info@infreemation.co.uk,

Your reference number is HPFOI2019/20-0519

 

Thank you for your information request. This is an automated response and
acknowledgement. If you have submitted a request under the Freedom of
Information Act 2000 (FOIA) or the Environmental Information Regulations
2004 (EIR), your request will be considered and you will receive our
response within the statutory timescale of 20 working days (working days
being Monday to Friday, excluding Bank Holidays). 

If you need to contact the Council, in the meantime, our contact details
are given below.

Thank you.

 

Jenny Atherton
Freedom of Information Officer
High Peak Borough Council

Tel:  0345 129 7777

 

HPBC-Info@infreemation.co.uk,

Dear Sir

Thank you for your request for information which was received by the
Council on 17 September 2019.

I am advised that the Council’s response to your information request
regarding the above is as follows.

 

Do you currently record details of visitors attending your council
offices?

Yes.

If so…

What details do you record? E.g. name, company name, who they’re visiting,
etc.

* Date , Time, In/Out, Name, Company, To See, Car Registration.

Do you do this electronically or on paper?

* On paper in visitor book.

How long are the details kept?

* Until the book is complete. then 2 years retention.

Is your method of visitor recording GDPR compliant?

* Yes.

How much per annum does the visitor recording method you use cost the
council?

* Minimal cost.

Do you currently record details of staff attending your council offices?

* No.

 

Under the Re-Use of Public Sector Information Regulations 2015, you are
free to use any of the information that you have been provided with by the
Council in response to this request.  The information may be re-used
subject to the terms of the [1]Open Government Licence.

If you are dissatisfied with the response given to your request, you are
entitled to request an internal review.  Please
contact [2][email address], within 2 months of receiving the Council’s
response, if you require an internal review of your case.

If you remain dissatisfied with the outcome of the internal review, you
have the right to appeal to the Information Commissioner at:

FOI/EIR Complaints Resolution

Information Commissioner’s Office

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

[3]www.ico.org.uk

For information purposes only, the cost to the Council to respond to this
request is £25.00.    

Yours faithfully

 

Jenny Atherton
Freedom of Information Officer
High Peak Borough Council

Tel:  0345 129 7777

 

 

 

References

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1. http://www.nationalarchives.gov.uk/doc/o...
2. mailto:[email address]
3. http://www.ico.org.uk/

We don't know whether the most recent response to this request contains information or not – if you are Elton Sanders please sign in and let everyone know.