Vision 3 and 4 mobilising software

John Cook made this Freedom of Information request to Norfolk Fire and Rescue Service

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was partially successful.

Dear Norfolk Fire and Rescue Service,

Please can you supply the details of the cost incurred by Norfolk Fire and Rescue Service on the Capita Vision 3/4 Command and Control system currently in use by Hertfordshire Fire and Rescue Service.

I understand the Vision 4 project is a JOINT project with Herts, Humberside, Lincolnshire and Norfolk and that Hertfordshire are the only service currently using it.

I would like to know YOUR individual Services' liability for this project...ie the money that has or will be spent on this contract.

Please would you also supply the contractual time frames for this project - initiation and final implantation.

Yours faithfully,

Mr J A Cook

Information Management, Norfolk Fire and Rescue Service

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Sally Smith left an annotation ()

are they trying to stop others seeing FOI requests on WDTK??

Dear Information Management,

Thank your for your reply. Unfortuatnely I am unable to read it as it is in an encryted format. I have gone through the procedure to view it as stated but it offers me no information.

As this is information for the pubic domain so there is no requirement for it to be encrypted. Please would you resubmit in an unencrypted format

Thank you for your time.

Yours sincerely,

John Cook

Information Management, Norfolk Fire and Rescue Service

Good Morning,

Freedom of Information Act 2000 – Information Request ENQ366696

Apologise, our previous email was sent encrypted in error. Thank you for your request for information under the Freedom of Information Act 2000 received on 08 October 2019.

We have up to 20 working days in which to deal with your request. If we require clarification regarding your request, we will contact you to explain this. The 20 working day period will then start from the day that we receive your clarification.

You will also be informed in advance if there is a charge for supplying copies of the information.

Please also be aware that, if the requested information contains references to any third parties, we may need to consult these individuals about the release of their personal data before making a decision whether or not to release the information to you.

We will also provide an explanation if any information is not released to you.

Should you have any queries regarding your request, please contact the team by email [Norfolk Fire and Rescue Service request email] or by telephone 01603 222661.

Yours sincerely,

Sarah Cooper, Business Support Assistant
Information Compliance Team
Dept: 01603 222661
Bay 7-9, Ground Floor, County Hall, Norwich

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Information Management, Norfolk Fire and Rescue Service

Dear Mr Cook
 
Freedom of Information Request ENQ-366696-M8B6P3
 
I refer to your request for information dated 8 October 2019. I apologise
for the delay.
 
You asked for:
 
•       Please can you supply the details of the cost incurred by Norfolk
Fire and Rescue Service on the Capita Vision 3/4 Command and Control
system currently in use by Hertfordshire Fire and Rescue Service.
 
Our response:
 
The initial funding of this programme was provided through a Government
Grant of £7.2m and details of the expenditure is held by Hertfordshire
County Council as the lead authority.  In 2019/20, Norfolk Fire and Rescue
Service have made a contribution of £238k.
 
 
•       I would like to know YOUR individual Services' liability for this
project...ie the money that has or will be spent on this contract.
 
Our response:
 
The costs associated with this programme are divided equally between the 4
partners.  The actual contribution is calculated annually in advance to
take into account fluctuations in contract levels.  For 2019/20, Norfolk
Fire and Rescue’s contribution is £238k for running costs and £215k for
hardware upgrades.
 
 
•       Please would you also supply the contractual time frames for this
project - initiation and final implantation.
 
Our response:
 
The contractual information will be held by Hertfordshire County Council
as the lead authority.
 
 
 
If you are dissatisfied with our handling of your request you have the
right of appeal through the Council’s internal review procedure by setting
out the grounds of your appeal in writing to:
 
[email address]
or Information Compliance Team
Room 043
County Hall
Martineau Lane
Norwich
NR1 2DH
 
An appeal should be submitted within 40 working days of the date of this
notice and should be identified as "FOI Appeal".
 
If you are dissatisfied after pursuing the complaints procedure, you may
apply to the Information Commissioner under Section 50 of the Act for a
decision whether your request for information has been dealt with in
accordance with the requirements of Part I of the Act.  Refer to the ICO
Website at: [1]https://ico.org.uk/concerns/ for advice on how to report a
concern.  Or you can write to them at:
 
First Contact Team
Information Commissioner's Office
Wycliffe House
Water Lane, Wilmslow
Cheshire
SK9 5AF
 
Yours sincerely
 
Bev Whittaker, Information Compliance Officer 
Information Management 
Tel: 01603 638017 | Dept: 01603 222661
Bays 7,8 & 9, Ground Floor, South Wing, County Hall, Martineau Lane,
Norwich 
  
 
 
 

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