Video and Telephone health disability assessments efficacy

Department for Work and Pensions did not have the information requested.

Dear Department for Work and Pensions,

What criteria do you and providers use to decide a video and telephone disability health assessment is not suitable and needs to be done in person? Can the disabled ask for an in person assessment as they do not have or do not want to use devices they have for video calls?

Please send me the operational and policy information the DWP and your providers use about video or telephone assessments and DWP research on efficacy.

Yours faithfully,

Rosalind Corry

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DWP Central FOI Team,

3 Attachments

Dear Rosalind Corry,

I am writing in response to your request for information, received 29th
March.

Yours sincerely,

DWP Central FoI Team