Victoria Station platforms 13-19 Gateline Operating Procedures

The request was successful.

Dear Network Rail Limited,

I am writing to you under the Freedom of Information Act 2000 to request the following information from you please:

(1) Any operating procedures, policies or information you have about the automatic ticket gates and vehicle access gates serving platforms 13-19 inclusive at London Victoria station.

I look forward to your response within 20 working days, as stipulated by the Act.

Yours faithfully,

C. Jones

FOI, Network Rail Limited

1 Attachment

Reference number: FOI2017/00728

Dear Sir/Madam

Please find attached our response to your Freedom of Information request.

If you have any queries please contact me.

Yours faithfully

Colin Bendall
Information Officer
Freedom of Information Team
The Quadrant
Elder Gate
Milton Keynes
MK9 1EN

Telephone: 01908 782405
Email: [Network Rail request email]
Web: http://www.networkrail.co.uk/foi/

show quoted sections

Hi Colin
Thank you for your reply and apologies for lack of specificity in my original request.

With regards to 'operating procedures or policies', I note that a similar request was granted by you for the automatic gates at Kings Cross here:

https://www.whatdotheyknow.com/request/k...

1. Do you have a similar document for the automatic gates of platforms 13-19 at London Victoria please?

To clarify what I meant by 'information' in the rest of my request, please could you provide the following:

2. The nature and number of any complaints made by passengers about these gates from Feb 2016 - Feb 2017.
3. Details of any improvement works or expansion of the number of gates that are planned (what work is proposed) and when it is due to be completed.
4. If any improvement or expansion works to the automatic gates are are currently not currently on schedule:
a. the reasons for the delay
b. what the expected completion date is

Thank you very much for your help so far.

Yours sincerely,

C. Jones

FOI, Network Rail Limited

Dear C Jones,

 

Reference number: FOI2017/00744

 

Information request

 

Your correspondence was received by Network Rail on 19^th June 2017. I can
confirm that your request is being processed under the terms of the
Freedom of Information Act (FOIA). I will endeavour to respond to you as
soon as possible and in any event by 18^th July 2017.

 

On occasion we may need to consult with third parties about requests, in
line with the recommendations in the Code of Practice issued by the then
Secretary of State for Constitutional Affairs.

 

If you have any queries please do not hesitate to contact me.

 

Please remember to quote your reference number in all future
communications.

 

Yours sincerely

 

Robert Malcolm | Information Officer

 

Freedom of Information Team

The Quadrant

Elder Gate

Milton Keynes

MK9 1EN

 

Telephone: 01908 782405

Email: [1][Network Rail request email]

Web: [2]www.networkrail.co.uk/foi

 

show quoted sections

References

Visible links
1. mailto:[Network Rail request email]
2. http://www.networkrail.co.uk/foi

FOI, Network Rail Limited

2 Attachments

Dear C Jones,

 

Please find attached a letter from Network Rail in response to your recent
request for information.

 

Kind regards

 

Robert Malcolm

Information Officer

 

Network Rail

Freedom of Information

The Quadrant

Elder Gate

Milton Keynes

MK9 1EN

 

T 01908 782405

E [1][Network Rail request email]

 

[2]cid:image002.jpg@01D16971.89AF19F0

 

show quoted sections

References

Visible links
1. mailto:[Network Rail request email]

FOI, Network Rail Limited

4 Attachments

Dear C Jones,

 

Please find attached a letter from Network Rail in response to your recent
request for information.

 

Kind regards

 

Robert Malcolm

Information Officer

 

Network Rail

Freedom of Information

The Quadrant

Elder Gate

Milton Keynes

MK9 1EN

 

T 01908 782405

E [1][Network Rail request email]

 

[2]cid:image002.jpg@01D16971.89AF19F0

 

References

Visible links
1. mailto:[Network Rail request email]

Looking for an EU Authority?

You can request documents directly from EU Institutions at our sister site AskTheEU.org . Find out more .

AskTheEU.org