Verifying contact telephone number for ICO

Ian made this Freedom of Information request to NHS Newark and Sherwood Clinical Commissioning Group

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear NHS Newark and Sherwood Clinical Commissioning Group,

When you answer FoI requests, your reply usually ends with the following boilerplate text...

"Complaints to the Information Commissioner’s Office should be sent to: FOI/EIR Complaints Resolution, Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Telephone 0845 630 6060, email ..."

1. On what date did you first become aware that 0845 630 6060 is the contact number for the ICO?

2. On what basis and with what frequency do you check whether or not this is still the correct number for contacting the ICO?

3. What information sources do you use for this confirmation? e.g. ICO or other website, or perhaps calling the number itself.

4. What was the last date that you checked whether or not 0845 630 6060 is the correct number for contacting ICO (and which method was used for this check)?

5. What procedure is in place to update the boilerplate text should you discover that ICO has changed their number?

Yours faithfully,

Ian

Foi (NHS MANSFIELD AND ASHFIELD CCG), NHS Newark and Sherwood Clinical Commissioning Group

Dear Requestor

RE: Freedom of Information Request
Reference Number: MA/18/1756 and NS/18/1756

Thank you for your request for information. Your request was received on the DATE and is being dealt with under the terms of the Freedom of Information Act (2000). A response will be sent to you within 20 working days after receipt and by DATE on behalf of the following organisation(s):

NHS Mansfield and Ashfield Clinical Commissioning Group
NHS Newark and Sherwood Clinical Commissioning Group

In some circumstances a fee may be payable and if that is the case you will be advised. A fees notice will be issued to you, and you will be required to pay before we will proceed to deal with your request.

If you have any queries in the interim, please do not hesitate to contact me quoting the reference number above.

Corporate Governance Officer
[NHS Newark and Sherwood CCG request email]

[email address]

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Foi (NHS NEWARK AND SHERWOOD CCG), NHS Newark and Sherwood Clinical Commissioning Group

1 Attachment

Dear Requestor

Please find attached final response to your FOI request

Corporate Governance Officer
[NHS Newark and Sherwood CCG request email]

[email address]

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