Verifying contact telephone number for ICO

Ian made this Freedom of Information request to NHS Nottingham North and East Clinical Commissioning Group

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear NHS Nottingham North and East Clinical Commissioning Group,

When you answer FoI requests, your reply usually contains the following boilerplate text...

"Complaints to the Information Commissioner’s Office should be sent to: FOI/EIR Complaints Resolution, Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF telephone 0845 630 6060, email ..."

1. On what date did you first become aware that 0845 630 6060 is the contact number for the ICO?

2. On what basis and with what frequency do you check whether or not this is still the correct number for contacting the ICO?

3. What information sources do you use for this confirmation? e.g. ICO or other website, or perhaps calling the number itself.

4. What was the last date that you checked whether or not 0845 630 6060 is the correct number for contacting ICO (and which method was used for this check)?

5. What procedure is in place to update the boilerplate text should you discover that ICO has changed their number?

Yours faithfully,

Ian.

NHS Nottingham North and East Clinical Commissioning Group

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[NHS Nottingham North and East CCG request email]

Sent request to NHS Nottingham North and East Clinical Commissioning Group again, using a new contact address.

Foi (NHS NOTTINGHAM NORTH AND EAST CCG), NHS Nottingham North and East Clinical Commissioning Group

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Dear Requestor,

 

RE: Freedom of Information Request REF: NNE/18/1756

 

Thank you for your request for information.  Your request was received on
the 26^th January 2018 and a response will be sent to you within 20
working days after receipt by the 23^rd February 2018 on behalf of NHS
Nottingham North & East Clinical Commissioning Group.

 

In some circumstances a fee may be payable and if that is the case you
will be advised.  A fees notice will be issued to you, and you will be
required to pay before we will proceed to deal with your request.

 

If you have any queries in the interim, please do not hesitate to contact
me quoting the reference number above.

 

 

Freedom of Information Officer

Arnold Civic Centre

Arnot Hill Park

Arnold

Nottingham

NG5 6LU

[1][NHS Nottingham North and East CCG request email]

[2]Description: Description: Logobar EMAIL ONLY v2-01

 

DISCLAIMER: This e-mail and any files transmitted with it are confidential
and intended solely for the use of the individual or entity to which they
are addressed.  If you are not the intended recipient you are hereby
notified that any dissemination, distribution or copying of this e-mail is
strictly prohibited.  Please notify the sender immediately by e-mail if
you have received this e-mail in error and delete this e-mail from your
system. The information contained in this e-mail and any files transmitted
may be subject to disclosure under the Freedom of Information Act 2000. 
Unless the contents of this e-mail are legally exempt from disclosure, the
confidentiality of this e-mail and your reply cannot be guaranteed. Any
views or opinions expressed are those of the author and do not represent
the views of the organisation unless otherwise explicitly stated.

 

 

Dear NHS Nottingham North and East Clinical Commissioning Group,

 

When you answer FoI requests, your reply usually contains the following
boilerplate text...

 

"Complaints to the Information Commissioner’s Office should be sent to:
FOI/EIR Complaints Resolution, Information Commissioner’s Office, Wycliffe
House, Water Lane, Wilmslow, Cheshire, SK9 5AF telephone 0845 630 6060,
email ..."

 

1. On what date did you first become aware that 0845 630 6060 is the
contact number for the ICO?

 

2. On what basis and with what frequency do you check whether or not this
is still the correct number for contacting the ICO?

 

3. What information sources do you use for this confirmation? e.g. ICO or
other website, or perhaps calling the number itself.

 

4. What was the last date that you checked whether or not 0845 630 6060 is
the correct number for contacting ICO (and which method was used for this
check)?

 

5. What procedure is in place to update the boilerplate text should you
discover that ICO has changed their number?

 

Yours faithfully,

 

Ian.

 

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Foi (NHS NOTTINGHAM NORTH AND EAST CCG), NHS Nottingham North and East Clinical Commissioning Group

2 Attachments

Dear requestor,

 

Please find an attached response to your Freedom of Information request
received on 26^th January 2018, with reference number NNE/18/1756.

 

 

Freedom of Information Officer

Arnold Civic Centre

Arnot Hill Park

Arnold

Nottingham

NG5 6LU

[1][NHS Nottingham North and East CCG request email]

[2]Description: Description: Logobar EMAIL ONLY v2-01

 

DISCLAIMER: This e-mail and any files transmitted with it are confidential
and intended solely for the use of the individual or entity to which they
are addressed.  If you are not the intended recipient you are hereby
notified that any dissemination, distribution or copying of this e-mail is
strictly prohibited.  Please notify the sender immediately by e-mail if
you have received this e-mail in error and delete this e-mail from your
system. The information contained in this e-mail and any files transmitted
may be subject to disclosure under the Freedom of Information Act 2000. 
Unless the contents of this e-mail are legally exempt from disclosure, the
confidentiality of this e-mail and your reply cannot be guaranteed. Any
views or opinions expressed are those of the author and do not represent
the views of the organisation unless otherwise explicitly stated.

 

 

show quoted sections