Verifying contact telephone number for ICO

The request was successful.

Dear NHS Lincolnshire East Clinical Commissioning Group,

When you answer FoI requests, your reply usually ends with the following boilerplate text...

"The Information Commissioner can be contacted at: Information Commissioners Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, telephone 0845 630 6060, email ..."

1. On what date did you first become aware that 0845 630 6060 is the contact number for the ICO?

2. On what basis and with what frequency do you check whether or not this is still the correct number for contacting the ICO?

3. What information sources do you use for this confirmation? e.g. ICO or other website, or perhaps calling the number itself.

4. What was the last date that you checked whether or not 0845 630 6060 is the correct number for contacting ICO (and which method was used for this check)?

5. What procedure is in place to update the boilerplate text should you discover that ICO has changed their number?

Yours faithfully,

Ian

LECCGFOI, Optumcss (OPTUM HEALTH SOLUTIONS (UK)), NHS Lincolnshire East Clinical Commissioning Group

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Best Regards

Optum Commissioning Support Services FOI Team on behalf of
NHS Lincolnshire East Clinical Commissioning Group

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LECCGFOI, Optumcss (OPTUM HEALTH SOLUTIONS (UK)), NHS Lincolnshire East Clinical Commissioning Group

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Dear Requestor

Further to your recently submitted FOI request, please find enclosed formal response.

Regards
FOI Team

FOI Team| Optum Commissioning Support Services
Information Governance Officer

South Kesteven District Council Offices, St. Peter's Hill, Grantham, Lincolnshire, NG31 6PZ
M +44 (0)7342 034029

FOI Service (SLCCG only) [email address]
FOI Service (LECCG only) [NHS Lincolnshire East CCG request email]
FOI Service (SWLCCG only) [email address]

-----Original Message-----
From: Ian [mailto:[FOI #464228 email]]
Sent: 12 February 2018 15:06
To: LECCGFOI, Optumcss (OPTUM HEALTH SOLUTIONS (UK))
Subject: Freedom of Information request - Verifying contact telephone number for ICO

Dear NHS Lincolnshire East Clinical Commissioning Group,

When you answer FoI requests, your reply usually ends with the following boilerplate text...

"The Information Commissioner can be contacted at: Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, telephone 0845 630 6060, email ..."

1. On what date did you first become aware that 0845 630 6060 is the contact number for the ICO?

2. On what basis and with what frequency do you check whether or not this is still the correct number for contacting the ICO?

3. What information sources do you use for this confirmation? e.g. ICO or other website, or perhaps calling the number itself.

4. What was the last date that you checked whether or not 0845 630 6060 is the correct number for contacting ICO (and which method was used for this check)?

5. What procedure is in place to update the boilerplate text should you discover that ICO has changed their number?

Yours faithfully,

Ian

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NHSmail is the secure email and directory service available for all NHS staff in England and Scotland. NHSmail is approved for exchanging patient data and other sensitive information with NHSmail and other accredited email services.

For more information and to find out how you can switch, https://portal.nhs.net/help/joiningnhsmail

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