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Vehicle Noise complaints

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Dear Salford City Council,

Could you supply details ofthe following rrelating to Tesco, Pendleton Way Salford for 2018, 2019 and 2020.

1. Number of Environment complaints (excluding complaints about vehicle noise)
2. Number of Environment complaints relating to vehicle noise
3. Complaints in relation to planning concerns (i.e. not adhering to planning conditions in place).

Yours faithfully,

Scott Cooper

Wrycraft, James, Salford City Council

Dear Mr Cooper,

 

I hope this email finds you well.

 

I am writing from Salford City Council regarding your Freedom of
Information request raised on the 12.03.2021. I am writing as the service
area have request further clarity over your request. Please can you
address the below queries, so that we can fulfil your request to the best
of out ability:

 

Request

*

1. Number of Environment  complaints (excluding complaints about vehicle
noise)

2. Number of Environment complaints relating to vehicle noise

3. Complaints in relation to planning concerns (i.e. not adhering to
planning conditions in place).

*

 

You have written “Number of Environmental Complaints”, can you please
confirm if by environmental complaints you mean:

o Complaints to the environmental protection team only
o Complaints across regulatory services (which includes 5 services,
including environmental protection)
o Other (please clarify)

Many Thanks,

James Wrycraft
Principal Information Governance Officer

Salford City Council
Civic Centre, Chorley Road, Swinton, Salford M27 5DA

 

DISCLAIMER: The information contained in this communication/message from
[email address] is confidential. It is intended solely for
the addressee(s) Access to this message by anyone else is unauthorised. If
you are not the intended recipient, any disclosure, copying, or
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reliance on it, is prohibited and may be unlawful. As a public body,
Salford City Council may be required to disclose this email [or any
response to it] under the Freedom of Information Act 2000, unless the
information in it is covered by one of the exemptions in the Act. Please
immediately contact the sender if you have received this message in error.
For the full disclaimer please access http://www.salford.gov.uk/e-mail
Thank you.

Wrycraft, James, Salford City Council

Dear Mr Cooper,

 

I hope this email finds you well.

 

I’m just following up on the below. We’re unable to action your request
until you can provide clarity over the information, so please can you get
back to us at your earliest convenience?

 

Many Thanks,

James Wrycraft
Principal Information Governance Officer

Salford City Council
Civic Centre, Chorley Road, Swinton, Salford M27 5DA

 

 

 

From: Wrycraft, James
Sent: 15 March 2021 09:42
To: [FOI #735627 email]
Subject: CAMS-012-34443687-0 Freedom of information request for clarity:
Vehicle Noise complaints

 

Dear Mr Cooper,

 

I hope this email finds you well.

 

I am writing from Salford City Council regarding your Freedom of
Information request raised on the 12.03.2021. I am writing as the service
area have request further clarity over your request. Please can you
address the below queries, so that we can fulfil your request to the best
of out ability:

 

Request

*

1. Number of Environment  complaints (excluding complaints about vehicle
noise)

2. Number of Environment complaints relating to vehicle noise

3. Complaints in relation to planning concerns (i.e. not adhering to
planning conditions in place).

*

 

You have written “Number of Environmental Complaints”, can you please
confirm if by environmental complaints you mean:

o Complaints to the environmental protection team only
o Complaints across regulatory services (which includes 5 services,
including environmental protection)
o Other (please clarify)

Many Thanks,

James Wrycraft
Principal Information Governance Officer

Salford City Council
Civic Centre, Chorley Road, Swinton, Salford M27 5DA

 

DISCLAIMER: The information contained in this communication/message from
[email address] is confidential. It is intended solely for
the addressee(s) Access to this message by anyone else is unauthorised. If
you are not the intended recipient, any disclosure, copying, or
distribution of the message, or any action or omission taken by you in
reliance on it, is prohibited and may be unlawful. As a public body,
Salford City Council may be required to disclose this email [or any
response to it] under the Freedom of Information Act 2000, unless the
information in it is covered by one of the exemptions in the Act. Please
immediately contact the sender if you have received this message in error.
For the full disclaimer please access http://www.salford.gov.uk/e-mail
Thank you.

Dear Wrycraft, James,

Hi
I did respond but seems it was not successful.

I would say action Number 2 would be most appropriate
as I would like complaints in relation to other noise, litter, vermin complaints relating to the site.

If possible could these be broken down into the different categories in the response

Yours sincerely,

Scott Cooper

Wrycraft, James, Salford City Council

Dear Mr Cooper,

Thank you for your response, I can confirm that this one has been received!

I'll let the service area know to action.

Kind regards,
James

show quoted sections

Wrycraft, James, Salford City Council

1 Attachment

Dear Mr Cooper,

 

I am writing in response to your Freedom of Information request on
12.03.021, the body of which is as follows:

 

**

Could you supply details of the following relating to Tesco, Pendleton Way
Salford for 2018, 2019 and 2020.

 

1. Number of Environment complaints (excluding complaints about vehicle
noise)

2. Number of Environment complaints relating to vehicle noise

3. Complaints in relation to planning concerns (i.e. not adhering to
planning conditions in place).

**

 

Please see attached response.

 

Many Thanks,

James Wrycraft
Principal Information Governance Officer

Salford City Council
Civic Centre, Chorley Road, Swinton, Salford M27 5DA

 

DISCLAIMER: The information contained in this communication/message from
[email address] is confidential. It is intended solely for
the addressee(s) Access to this message by anyone else is unauthorised. If
you are not the intended recipient, any disclosure, copying, or
distribution of the message, or any action or omission taken by you in
reliance on it, is prohibited and may be unlawful. As a public body,
Salford City Council may be required to disclose this email [or any
response to it] under the Freedom of Information Act 2000, unless the
information in it is covered by one of the exemptions in the Act. Please
immediately contact the sender if you have received this message in error.
For the full disclaimer please access http://www.salford.gov.uk/e-mail
Thank you.

Dear Wrycraft, James,

The information provided is not accurate
Vehicle noise complaint - 1 in 2020
and there is no figures for cases related to planning complaints.

The vehicle noise one I have personally made several complaints about this type of noise so its either not being logged on the system or information is being withheld

Yours sincerely,

Scott Cooper

Wrycraft, James, Salford City Council

Thank you for your email.

I am assisting with local elections today, returning tomorrow morning.
Please expect a delay in response. For urgent queries please contact
[Salford City Council request email]

 

DISCLAIMER: The information contained in this communication/message from
[email address] is confidential. It is intended solely for
the addressee(s) Access to this message by anyone else is unauthorised. If
you are not the intended recipient, any disclosure, copying, or
distribution of the message, or any action or omission taken by you in
reliance on it, is prohibited and may be unlawful. As a public body,
Salford City Council may be required to disclose this email [or any
response to it] under the Freedom of Information Act 2000, unless the
information in it is covered by one of the exemptions in the Act. Please
immediately contact the sender if you have received this message in error.
For the full disclaimer please access http://www.salford.gov.uk/e-mail
Thank you.

Wrycraft, James, Salford City Council

Good morning Mr Cooper,

I'll follow up on the vehicle noise complaints, however can you please confirm Q3: Planning complaints. There is a separate tab in the workbook provided called "Q3" that holds this information: are you able to see this?

Many Thanks,
James Wrycraft
Principal Information Governance Officer
Salford City Council
Civic Centre, Chorley Road, Swinton, Salford M27 5DA

show quoted sections

We don't know whether the most recent response to this request contains information or not – if you are Scott Cooper please sign in and let everyone know.