Vaccination support for blind and partially sighted people

The request was successful.

Dear NHS Wigan Borough Clinical Commissioning Group,

I am writing to you about the Covid-19 vaccination programme being led by your Clinical Commissioning Group and how you are supporting blind and partially sighted people to access the programme.

Please could you answer the following questions under the Freedom of Information Act:

1) Are you ensuring information sent to a visually impaired person about vaccine appointments or provided to them at a vaccination centre is available in an accessible format such as large print and braille? If yes, how?

2) Are you providing clear information on the location of vaccine centres, such as public transport options and alternatives for blind and partially sighted people? If yes, how?

3) Are you making sure that vaccination venues have clear signage and good levels of lighting to enable blind and partially sighted people to access them? If yes, how?

4) Are you ensuring staff and volunteers at vaccination centres are trained to provide support to people with sight loss, such as providing verbal or sighted guiding where necessary? If yes, how?

5) Are you aware of and using the sight loss sector guidance on vaccine rollout which is available here: If yes, how have you used this?

Yours faithfully,

Mike Bell
Senior Public Affairs and Campaigns Manager
Thomas Pocklington Trust

Tim Collins, NHS Wigan Borough Clinical Commissioning Group

2 Attachments

Dear Mike

Our response to the information you requested of Wigan Borough CCG is

 If you are dissatisfied with the way your request has been handled,
please contact us at the email address below with the specifics of your
concerns and we will conduct an internal review.

 If you are still dissatisfied with the outcome of the internal review,
you can contact the Information Commissioner at the following address:

 The Information Commissioner’s Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF.

 Yours sincerely


Tim Collins
Assistant Director, Governance
NHS Wigan Borough CCG
tel 01942 481725

07423 764097

[email address]

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