Vaccination support for blind and partially sighted people

The request was successful.

Dear NHS Tees Valley Clinical Commissioning Group,

I am writing to you about the Covid-19 vaccination programme being led by your Clinical Commissioning Group and how you are supporting blind and partially sighted people to access the programme.

Please could you answer the following questions under the Freedom of Information Act:

1) Are you ensuring information sent to a visually impaired person about vaccine appointments or provided to them at a vaccination centre is available in an accessible format such as large print and braille? If yes, how?

2) Are you providing clear information on the location of vaccine centres, such as public transport options and alternatives for blind and partially sighted people? If yes, how?

3) Are you making sure that vaccination venues have clear signage and good levels of lighting to enable blind and partially sighted people to access them? If yes, how?

4) Are you ensuring staff and volunteers at vaccination centres are trained to provide support to people with sight loss, such as providing verbal or sighted guiding where necessary? If yes, how?

5) Are you aware of and using the sight loss sector guidance on vaccine rollout which is available here: https://www.sightlosscouncils.org.uk/wp-... If yes, how have you used this?

Yours faithfully,

Mike Bell
Senior Public Affairs and Campaigns Manager
Thomas Pocklington Trust

FOI-IG (NHS TEES VALLEY CCG), NHS Tees Valley Clinical Commissioning Group

Our reference: Acknowledgement - TV0172

Thank you for your Freedom of Information (FOI) request, below, received at Tees Valley CCG.

Your request is being dealt with under the terms of the Freedom of Information Act 2000 and we aim to answer your request within twenty working days. Whilst we will make every effort to adhere to the statutory timescale the current national Coronavirus emergency may impact upon our ability to do this.

The Information Commissioner’s Office has acknowledged that resources, whether they are finances or people, might be diverted away from usual compliance or information governance work as organisations need to prioritise other areas or adapt their usual approach during this extraordinary period.

The ICO cannot extend statutory timescales, but will tell people through their communications channels that they may experience understandable delays when making information rights requests during the pandemic.

In some circumstances a fee may be payable. If that is the case, I will let you know. A fees notice will be issued to you if appropriate. You will be required to pay the relevant fee before we will proceed to deal with your request.

If you have any queries about this request or wish to contact us again, please email the address above and the message will be forwarded appropriately. Please remember to quote the reference number above in any future communications.

Paul Atkinson
Information Governance Officer

North of England Commissioning Support
John Snow House
Durham University Science Park
Durham
DH1 3YG

Tel: 01642 745581

Email: [email address]

Web: www.necsu.nhs.uk
@NHSnecs

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FOI-IG (NHS TEES VALLEY CCG), NHS Tees Valley Clinical Commissioning Group

Dear Mr Bell

Thank you again for your request

Please can you confirm what you mean by 'vaccination centres'.

Kind regards

Paul

Paul Atkinson
Information Governance Officer

North of England Commissioning Support
John Snow House
Durham University Science Park
Durham
DH1 3YG

Tel: 01642 745581

Email: [email address]

Web: www.necsu.nhs.uk
@NHSnecs

Partners in improving local health

Help protect our environment by only printing this email if absolutely necessary.

This email is intended only for the addressee named above and the contents should not be disclosed to any other person nor copies taken. Any views or opinions presented are solely those of the sender and do not necessarily represent those of NHS NECS unless otherwise specifically stated. If you have received this email in error, please delete it and notify the sender accordingly. Unauthorised copying and/or use of this email if you are not the intended recipient may result in legal action being taken

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Dear FOI-IG (NHS TEES VALLEY CCG),

Thank you for your request for clarification. By vaccination centres we mean any locations where Covid-19 vaccinations are being administered to the general public, so this would include mass vaccination centres, GP and pharmacy led centres.

Yours sincerely,

Mike Bell

FOI-IG (NHS TEES VALLEY CCG), NHS Tees Valley Clinical Commissioning Group

Thank you Mr Bell

I will pass this on to the area responsible for answering youtr request.

Kind regards

Paul

Paul Atkinson
Information Governance Officer

North of England Commissioning Support
John Snow House
Durham University Science Park
Durham
DH1 3YG

Tel: 01642 745581

Email: [email address]

Web: www.necsu.nhs.uk
@NHSnecs

Partners in improving local health

Help protect our environment by only printing this email if absolutely necessary.

This email is intended only for the addressee named above and the contents should not be disclosed to any other person nor copies taken. Any views or opinions presented are solely those of the sender and do not necessarily represent those of NHS NECS unless otherwise specifically stated. If you have received this email in error, please delete it and notify the sender accordingly. Unauthorised copying and/or use of this email if you are not the intended recipient may result in legal action being taken

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FOI-IG (NHS TEES VALLEY CCG), NHS Tees Valley Clinical Commissioning Group

1 Attachment

Dear Mr Bell

Thank you for your request received by Tees Valley CCG on 5 March 2021 for information under the provisions of the Freedom of Information Act 2000.

Please note that this response is on behalf of Tees Valley CCG.

Replies to your specific requests are attached.

Could we please ask that you acknowledge receipt of this mail, and also to be aware that any information we provide following your request under the Act does not confer an automatic right for you to re-use that information - for example, to publish it. If you wish to re-use the information that we provide and you do not specify this in your initial application for information, then you must make a further request for its re-use as per the Re-Use of Public Sector Information Regulations 2015 www.legislation.gov.uk .

This does not affect your initial information request.

Paul Atkinson
Information Governance Officer

North of England Commissioning Support
John Snow House
Durham University Science Park
Durham
DH1 3YG

Tel: 01642 745581

Email: [email address]

Web: www.necsu.nhs.uk
@NHSnecs

Partners in improving local health

Help protect our environment by only printing this email if absolutely necessary.

This email is intended only for the addressee named above and the contents should not be disclosed to any other person nor copies taken. Any views or opinions presented are solely those of the sender and do not necessarily represent those of NHS NECS unless otherwise specifically stated. If you have received this email in error, please delete it and notify the sender accordingly. Unauthorised copying and/or use of this email if you are not the intended recipient may result in legal action being taken

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