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Using the 'To-do list' and 'A message to your work coach' section of the UC journal

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Dear Department for Work and Pensions,

Please note, this is not a repeat Freedom of Information (FoI) request.

In its reply to a FoI request, Ref: FoI 4528, which was in relation to whether or not it was a legal or mandatory requirement of Universal Credit that claimants use the Universal Credit journal to provide evidence of work search or evidence an up to date CV, the DWP stated that there is no specific information or legal requirements that compels all Universal Credit claimants to to use the journal.

Does the statement “there is no specific information or legal requirements that compels all Universal Credit claimants to to use the journal” also apply to claimants: (a) using the ‘To-do list’ section of the journal; and (b) using the ‘A message to my work coach’ section of the journal.

Please provide me with any specific information held by the DWP, including all guidance issued to work coaches, which states whether or not it is a legal requirement for claimants to use the journal in relation to (a) and (b), given that most claimants, including myself, already have their own person email address and mobile phone, which the DWP retain for contact purposes.

Yours faithfully,

Curtis Allan

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no-reply@dwp.ecase.co.uk on behalf of DWP Strategy Freedom of Information, Department for Work and Pensions

1 Attachment

Dear Curtis Allan,

I am writing in response to your request for information, received 10th
July.

Yours sincerely,

DWP Central FoI Team

Mohammed Haque left an annotation ()

The DWP have not answered your request. They’ve dodged the bullet, as it were. None of the information provided gives a definitive answer. It's all 'may' or 'might'.

Chris Roberts left an annotation ()

“The information we hold that best explains / answers your question”

You don’t want information that ‘best explains / answers’. You want a straight answer. You should request an internal review or re-submit your request asking whether or not they have recorded information not something that ‘best explains / answers’ etc.

Curtis Allan left an annotation ()

I have made a second FoI request in relation to this request, this time specifically asking for recorded information held by the DWP. I have also made it clear that I do not want information, which the DWP believes best explains / answers my questions.

This is the URL for that request:

https://www.whatdotheyknow.com/request/u...

Frank Zola has also made a similar but more detailed FoI request:

https://www.whatdotheyknow.com/request/u...

We don't know whether the most recent response to this request contains information or not – if you are Curtis Allan please sign in and let everyone know.

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