User research on online opt-out for GP data
Phil Booth made this Freedom of Information request to NHS England This request has been closed to new correspondence. Contact us if you think it should be reopened.
Dear NHS England,
I would like to make a request under the Freedom of Information Act. For the purposes of the Act, please take the date of your receipt of this request as 18 July 2022.
With reference to the "Simplifying the opt-out" section of 'Data Saves Lives' policy paper, last updated on 15 June 2022 - and numerous other public statements besides - please would you provide a copy of any outputs of any user research or engagement that has been conducted on the process of creating an online opt-out for GP data since 12 May 2021 (i.e. the launch date of the GPDPR programme) by either NHSX or NHS England.
I would be grateful if you would send me the requested information promptly and in any event not later than the twentieth working day following the date of receipt of my request.
If my request is denied in whole or in part, or if specific items within the responses are withheld from disclosure, then you must justify all deletions by reference to specific exemptions of the Act, as per Section 17 of the Act. Where you rely on a qualified exemption to withhold disclosure, you are obliged to consider the public interest in your decision and the refusal notice must explain not only which exemption applies and why, but also the public interest arguments addressed in reaching the decision.
Yours faithfully,
Phil Booth
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Dear Phil Booth,
We are writing further to your follow-up email dated XXX. Please be
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Yours sincerely,
Freedom of Information
Communications Team
Strategy Directorate
NHS England
PO Box 16738
REDDITCH
B97 9PT
Tel: 0300 311 22 33
Email: [2][NHS England request email]
Dear Phil Booth,
Thank you for your communication dated 18 July 2022.
NHS England has assessed your communication as a request under the Freedom
of Information (FOI) Act 2000. As such, please be assured that your
request is being dealt with under the terms of the FOI Act and will be
answered within twenty working days.
For further information regarding the FOI Act, please refer to the
Information Commissioner’s Office (ICO) website. For further information
regarding NHS England and the information it publishes please visit our
website here.
If you have any queries about this request or wish to contact us again,
please email [1][NHS England request email] and the message will be
forwarded appropriately. Please remember to quote the above reference
number in any future communications.
Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows: PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [2][NHS England request email].
Yours sincerely,
Freedom of Information
Communications
Strategy Directorate
NHS England
PO Box 16738
REDDITCH
B97 9PT
Tel: 0300 311 22 33
Email: [3][NHS England request email]
Dear Phil Booth,
Thank you for your Freedom of Information (FOI) request dated 18 July
2022.
Your exact request was:
“With reference to the "Simplifying the opt-out" section of 'Data Saves
Lives' policy paper, last updated on 15 June 2022 - and numerous other
public statements besides - please would you provide a copy of any outputs
of any user research or engagement that has been conducted on the process
of creating an online opt-out for GP data since 12 May 2021 (i.e. the
launch date of the GPDPR programme) by either NHSX or NHS England.”
NHS England (NHSE) does not hold information in relation to your request.
This information may be held by NHS Digital (NHSD) and as such, you may
wish to contact them directly. Their contact information can be found on
the [1]NHSD website.
We hope this response is helpful. However, if you are dissatisfied, you
have the right to ask for an internal review. This should be requested in
writing within two months of the date of this letter. Your correspondence
should be labelled “Internal Review” and should outline your concerns
and/or the area(s) you would like the review to consider. Internal Review
requests should be sent to:
NHS England
PO Box 16738
REDDITCH
B97 9PT
Email: [2][NHS England request email]
Please quote the reference number FOI-2207-1801566 in any future
communications.
If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner’s Office (ICO) can be contacted at
the following weblink:
[3]https://ico.org.uk/global/contact-us/
Please note there is no charge for making an appeal.
Please be aware that in line with the Information Commissioner’s directive
on the disclosure of information under the FOI Act, your request will be
anonymised and published on our website as part of our disclosure log.
Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows: PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [4][NHS England request email].
Yours sincerely,
Freedom of Information
Communications Team
Office of the Chairs, Chief Executive Officer and Chief Operating Officer
NHS England
PO Box 16738
REDDITCH
B97 9PT
Tel: 0300 311 22 33
Email: [NHS England request email]
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