Add an annotation to “Use of two or three parts verification to confirm identity of people claiming to work for DWP in incoming phone calls

Annotations are so anyone, including you, can help the requester with their request. For example:

  • Link to the information requested, if it is already available on the Internet.
  • Suggest where else the requester might find the information.
  • Offer better ways of wording the request to get the information.

Annotations will be posted publicly here, and are not sent to Department for Work and Pensions.

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