Use of Third-Party Content Moderation Services on Social Media Channels

Andrew Strait made this Freedom of Information request to Devon and Cornwall Police and Crime Commissioner

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Devon and Cornwall Police and Crime Commissioner,

I am writing to you under the Freedom of Information Act 2000 to request the following information from the Devon and Cornwall Police and Crime Commissioner:

I am looking for any information relating to the use of third-party content moderation software on your office's social media channels. This could include emails to or from companies requesting that they take on or assist with the role of moderating comments, posts, and other forms of user engagement on your social media channels (e.g. Twitter, Facebook, Google Plus, etc.). The list of companies I am interested in learning if your office is working with includes (but is not limited to):

Besedo
Community Sift
Smart Moderation
Crisp Thinking
ModSquad
WarwickAnalytics
Microsoft Azure
OneSpace
CrowdSource
PicPurify
WebPurify
Clarifai
Jigsaw
xModerator
Valossa
Kuznech
Graymatics
Sightengine
AKISMET
Agora Pulse

If there are other companies beyond these ones that are offering content moderation services for your office's social media channels that you are partnered with, I would like information relating to those conversations as well.

Please provide the information in the form of a .zip file containing any communications between your office and such companies.

If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance, under the Section 16 obligations of the Act, as to how I can refine my request.

If you can identify any ways that my request could be refined please provide further advice and assistance to indicate this.

If you have any queries please don’t hesitate to contact me via email or phone and I will be happy to clarify what I am asking for, my details are outlined below.

Thank you for your time and I look forward to your response.

Best wishes,

Andrew Strait
Oxford Internet Institute
+447380555990

Office of the Police and Crime Commissioner, Devon and Cornwall Police and Crime Commissioner

Thank you for contacting the Office of the Police and Crime Commissioner
for Devon, Cornwall and the Isles of Scilly. We are pleased to hear from
you.

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E-mail should not be regarded as a secure means of communication, we take
all reasonable steps to ensure that e-mails are protected from malware,
but cannot accept liability for any loss or damage, howsoever arising, as
a result of their transmission to the recipients' computer or network.
*************************************************************************
For more information, or to contact us, please visit us at
[1]www.devon-cornwall.police.uk or [2]www.dorset.police.uk or e-mail
[3][email address] or [4][email address]

References

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2. http://www.dorset.police.uk/
3. mailto:[email address]
4. mailto:[email address]

Office of the Police and Crime Commissioner, Devon and Cornwall Police and Crime Commissioner

2 Attachments

Dear Mr Strait

 

Please find attached a letter from the Office of the Police and Crime
Commissioner in acknowledgement of your correspondence.

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E-mail should not be regarded as a secure means of communication, we take
all reasonable steps to ensure that e-mails are protected from malware,
but cannot accept liability for any loss or damage, howsoever arising, as
a result of their transmission to the recipients' computer or network.
*************************************************************************
For more information, or to contact us, please visit us at
[1]www.devon-cornwall.police.uk or [2]www.dorset.police.uk or e-mail
[3][email address] or [4][email address]

References

Visible links
1. http://www.devon-cornwall.police.uk/
2. http://www.dorset.police.uk/
3. mailto:[email address]
4. mailto:[email address]

TANNER Eleanor 90526, Devon and Cornwall Police and Crime Commissioner

Dear Mr Strait
Further to your request below, the Office of the Police and Crime Commissioner for Devon and Cornwall does not hold information relevant to your request below. We do not use third party content moderation software on our social media channels.
Kind regards
Eleanor

Eleanor Tanner
Office Manager
Community Link Officer for East and Mid Devon

Office of the Police and Crime Commissioner for Devon, Cornwall and the Isles of Scilly
mail to: [email address]
Tel: 01392 225551 Internal extension: 302551

OPCC website

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