Use of smart technology to improve maintenance in Council managed social housing

Response to this request is long overdue. By law, under all circumstances, Stevenage Borough Council should have responded by now (details). You can complain by requesting an internal review.

Dear Stevenage Borough Council,

I am a post graduate student currently undertaking research in to whether the use of internet enabled 'smart' technology can be utilised to improve the efficiency of maintenance in the social housing sector.

Under the provisions of the Freedom of Information Act 2000, I would therefore be grateful if you could respond to the following questions:

1. Does your authority retain ownership and management of its social housing stock? If not, please could you provide contact details for the Housing Association(s), ALMO's etc., to whom your stock was transferred?

The following questions need only be answered if you continue to own and manage your social housing stock.

2. How many socially rented properties do you currently own?

3. Does the Council currently use any form of internet enabled smart technology to assist in the maintenance of its properties e.g. smoke alarms linked to a portal so maintenance personnel can identify when the alarm has been disconnected/failed? If so, please could you provide details of the types of devices utilised? Would you be willing to discuss your experience in more detail?

4. If the Council is not currently utilising any such technology, has the issue ever been considered? If so, please could you provide details as to why it was not pursued?

I thank you for your consideration of the above queries and I look forward to hearing from you in due course.

Yours faithfully,

Phil Hiscott

FOI, Stevenage Borough Council

Thank you for your email. We are currently dealing with a slight backlog
of FOI requests and will aim to respond to all queries as quickly as
possible.

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Dear Stevenage Borough Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Stevenage Borough Council's handling of my FOI request 'Use of smart technology to improve maintenance in Council managed social housing' on the basis the Council has failed to respond to my request within the 20 day period laid out in the legislation.

I look forward to hearing from you.

Yours faithfully,

Phil Hiscott

FOI, Stevenage Borough Council

Thank you for your email. We are currently dealing with a slight backlog
of FOI requests and will aim to respond to all queries as quickly as
possible.

The information in this E-Mail is intended for the named recipients only.
It may contain privileged and confidential information. If you are not the
intended recipient you must not copy, distribute or take any action or
place reliance on it. If you have received this E-Mail in error, please
notify the sender immediately by using the E-Mail address and then delete
the message. The views expressed in this message are personal and not
necessarily those of Stevenage Borough Council.

Please be aware that E-Mails sent to or received from Stevenage Borough
Council may be intercepted and read by the Council. Interception will only
occur to ensure compliance with Council policies or procedures or
regulatory obligations, to prevent or deter crime, or for the purpose of
essential maintenance or support of the E-Mail system.

Our Privacy Policy has been updated to reflect changes to data protection
legislation and can be viewed at www.stevenage.gov.uk/privacy-policy

Disclaimer

The information contained in this communication from the sender is
confidential. It is intended solely for use by the recipient and others
authorized to receive it. If you are not the recipient, you are hereby
notified that any disclosure, copying, distribution or taking action in
relation of the contents of this information is strictly prohibited and
may be unlawful.

This email has been scanned for viruses and malware, and may have been
automatically archived by Mimecast Ltd, an innovator in Software as a
Service (SaaS) for business. Providing a safer and more useful place for
your human generated data. Specializing in; Security, archiving and
compliance. To find out more [1]Click Here.

References

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