Use of smart technology to improve maintenance in Council managed social housing

The request was successful.

Dear North Kesteven District Council,

I am a post graduate student currently undertaking research in to whether the use of internet enabled 'smart' technology can be utilised to improve the efficiency of maintenance in the social housing sector.

Under the provisions of the Freedom of Information Act 2000, I would therefore be grateful if you could respond to the following questions:

1. Does your authority retain ownership and management of its social housing stock? If not, please could you provide contact details for the Housing Association(s), ALMO's etc., to whom your stock was transferred?

The following questions need only be answered if you continue to own and manage your social housing stock.

2. How many socially rented properties do you currently own?

3. Does the Council currently use any form of internet enabled smart technology to assist in the maintenance of its properties e.g. smoke alarms linked to a portal so maintenance personnel can identify when the alarm has been disconnected/failed? If so, please could you provide details of the types of devices utilised? Would you be willing to discuss your experience in more detail?

4. If the Council is not currently utilising any such technology, has the issue ever been considered? If so, please could you provide details as to why it was not pursued?

I thank you for your consideration of the above queries and I look forward to hearing from you in due course.

Yours faithfully,

Phil Hiscott

NK - FOI, North Kesteven District Council

5 Attachments

Ref No: 19/510

 

20 January 2020

 

Dear Mr Hiscott

 

Thank you for your Freedom of Information request regarding: Smart
Technology and Social Housing.

 

We can confirm your request was received on 20 January 2020. This will be
dealt with under the terms of the Freedom of Information Act 2000 and
answered within twenty working days. 

 

In some circumstances a fee may be payable and if that is the case, we
will let you know. A fees notice will be issued to you, and you will be
required to pay before we will proceed to deal with your request.

 

If you have any queries about this request please contact the Corporate
Information Team, quoting the above reference number.

 

Yours sincerely

 

Miss Angelika Fryziak

 

 

Freedom of Information
[1]NKDC [2]Facebook [3]YouTube Tel: 01529 414155
Twitter Email: foi@n‑kesteven.gov.uk
[HNG53VF58]​ [4]www.n-kesteven.gov.uk
Kesteven Street ,  Sleaford ,  NG34 7EF
[5]Household survey

show quoted sections

NK - FOI, North Kesteven District Council

5 Attachments

Ref No: 19/510

 

21 January 2020

 

Dear Mr Hiscott

 

We refer to previous correspondence regarding your request for information
relating to: Smart Technology and Social Housing.

 

The information, as provided by our Property Services Manager is given
below:

 

1.  Does your authority retain ownership and management of its social
housing stock? If not, please could you provide contact details for the
Housing Association(s), ALMO's etc., to whom your stock was transferred?
Yes

 

The following questions need only be answered if you continue to own and
manage your social housing stock.

 

2.  How many socially rented properties do you currently own? 3847

 

3.  Does the Council currently use any form of internet enabled smart
technology to assist in the maintenance of its properties e.g. smoke
alarms linked to a portal so maintenance personnel can identify when the
alarm has been disconnected/failed? If so, please could you provide
details of the types of devices utilised? Would you be willing to discuss
your experience in more detail? The former sheltered housing schemes do
not have internet smart enabled technology.

 

4.  If the Council is not currently utilising any such technology, has the
issue ever been considered? If so, please could you provide details as to
why it was not pursued? The issue is currently being considered, in
response to the Digital Switchover agenda.

 

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of the response,
quoting the above reference number, via email at: [1][North Kesteven District Council request email]
or by post to North Kesteven District Council, Corporate and Customer
Services, Kesteven Street, Sleaford, Lincs, NG34 7EF.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF.

 

Yours sincerely

 

Miss Angelika Fryziak

 

 

 

 

 

Freedom of Information
[2]NKDC [3]Facebook [4]YouTube Tel: 01529 414155
Twitter Email: foi@n‑kesteven.gov.uk
[HNG53VF58]​ [5]www.n-kesteven.gov.uk
Kesteven Street ,  Sleaford ,  NG34 7EF
[6]Household survey

References

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6. Household survey
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