Use of smart technology to improve maintenance in Council managed social housing

Lichfield District Council did not have the information requested.

Dear Lichfield District Council,

I am a post graduate student currently undertaking research in to whether the use of internet enabled 'smart' technology can be utilised to improve the efficiency of maintenance in the social housing sector.

Under the provisions of the Freedom of Information Act 2000, I would therefore be grateful if you could respond to the following questions:

1. Does your authority retain ownership and management of its social housing stock? If not, please could you provide contact details for the Housing Association(s), ALMO's etc., to whom your stock was transferred?

The following questions need only be answered if you continue to own and manage your social housing stock.

2. How many socially rented properties do you currently own?

3. Does the Council currently use any form of internet enabled smart technology to assist in the maintenance of its properties e.g. smoke alarms linked to a portal so maintenance personnel can identify when the alarm has been disconnected/failed? If so, please could you provide details of the types of devices utilised? Would you be willing to discuss your experience in more detail?

4. If the Council is not currently utilising any such technology, has the issue ever been considered? If so, please could you provide details as to why it was not pursued?

I thank you for your consideration of the above queries and I look forward to hearing from you in due course.

Yours faithfully,

Phil Hiscott

Brentnall, Laura, Lichfield District Council

4 Attachments

Good afternoon,

We do not have any housing stock, further information is available on our
website.

 

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review.  Internal review requests should be
submitted within 2 months of the date of receipt of the response to your
original request and should be addressed to :

 

Monitoring Officer
Lichfield District Council
Council House
Frog Lane
Lichfield
Staffordshire
WS13 6YX

If you are still dissatisfied with the Council’s response after the
internal review, you have a right to appeal to the Information
Commissioner at :

Information Commissioners’ Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel no: 0303-123-1113

Website: [1]www.ico.gov.uk

Kind regards

Laura

Laura Brentnall

Democratic and Legal Services Clerk

Lichfield District Council

 

District Council House, Frog Lane, Lichfield, Staffordshire WS13 6YY

T: 01543 308074

E: [2][email address]

 
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-----Original Message-----
From: Phil Hiscott [mailto:[FOI #636335 email]]
Sent: 19 January 2020 14:40
To: Generic - Data Protection <[Lichfield District Council request email]>
Subject: Freedom of Information request - Use of smart technology to
improve maintenance in Council managed social housing

 

Dear Lichfield District Council,

 

I am a post graduate student currently undertaking research in to whether
the use of internet enabled 'smart' technology can be utilised to improve
the efficiency of maintenance in the social housing sector.

 

Under the provisions of the Freedom of Information Act 2000, I would
therefore be grateful if you could respond to the following questions:

 

1.  Does your authority retain ownership and management of its social
housing stock? If not, please could you provide contact details for the
Housing Association(s), ALMO's etc., to whom your stock was transferred?

 

The following questions need only be answered if you continue to own and
manage your social housing stock.

 

2.  How many socially rented properties do you currently own?

 

3.  Does the Council currently use any form of internet enabled smart
technology to assist in the maintenance of its properties e.g. smoke
alarms linked to a portal so maintenance personnel can identify when the
alarm has been disconnected/failed? If so, please could you provide
details of the types of devices utilised? Would you be willing to discuss
your experience in more detail?

 

4.  If the Council is not currently utilising any such technology, has the
issue ever been considered? If so, please could you provide details as to
why it was not pursued?

 

I thank you for your consideration of the above queries and I look forward
to hearing from you in due course.

 

Yours faithfully,

 

Phil Hiscott

 

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