Use of smart technology to improve maintenance in Council managed social housing

The request was successful.

Dear Bassetlaw District Council,

I am a post graduate student currently undertaking research in to whether the use of internet enabled 'smart' technology can be utilised to improve the efficiency of maintenance in the social housing sector.

Under the provisions of the Freedom of Information Act 2000, I would therefore be grateful if you could respond to the following questions:

1. Does your authority retain ownership and management of its social housing stock? If not, please could you provide contact details for the Housing Association(s), ALMO's etc., to whom your stock was transferred?

The following questions need only be answered if you continue to own and manage your social housing stock.

2. How many socially rented properties do you currently own?

3. Does the Council currently use any form of internet enabled smart technology to assist in the maintenance of its properties e.g. smoke alarms linked to a portal so maintenance personnel can identify when the alarm has been disconnected/failed? If so, please could you provide details of the types of devices utilised? Would you be willing to discuss your experience in more detail?

4. If the Council is not currently utilising any such technology, has the issue ever been considered? If so, please could you provide details as to why it was not pursued?

I thank you for your consideration of the above queries and I look forward to hearing from you in due course.

Yours faithfully,

Phil Hiscott

Rob King, Bassetlaw District Council

1 Attachment

Dear Sir/Madam

 

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST ACKNOWLEDGEMENT
REFERENCE 43-20 Hiscott

 

Thank you for your request for information received on 19^th January 2020.

 

Your request is being considered and, subject to the points made below,
you will receive the information requested as promptly as possible within
the statutory timescale of 20 working days as defined by the Freedom of
Information Act 2000.

 

If we need to obtain more information from you in order to understand what
information you require, we will contact you. If this is the case, the 20
day time limit will not commence until your request has been clarified.

 

The Act defines a number of exemptions that may prevent release of certain
information.  Bassetlaw District Council will consider whether any of
these exemptions apply and, where required by the Act, whether it is in
the public interest to release the information.  If we have to make a
public interest test, the 20 day time limit might be extended. We will
inform you if the time scale has to be extended and if any information is
withheld and of your rights of appeal.

 

Bassetlaw District Council would like to make you aware that disclosure of
information obtained through FOIA is a disclosure into the public domain.

 

The District Council’s standard approach is to provide the information in
the form in which we hold it.  If you require alternative formats, e.g.
audio, large print, etc. or a different language, please let me know and
we will provide it if reasonably practicable to do so. If your request is
a question and we do not hold the answer in recorded form we will try and
provide an answer where we are able unless it requires the creation of new
information.

 

There may be a fee payable for this information request and we will send
you a Fees Notice if this is the case. Any fee must be paid before the
request is provided.  The time between the issue of the Fees Notice and
receipt of payment is excluded from the calculation of the 20 working day
time limit.

 

Any personal information you provide in relation to this request will only
be used for the purposes of processing your request for information.

 

If you have any queries or concerns then please contact The Central
Freedom of Information Officer, Bassetlaw District Council, Queen’s
Buildings, Potter Street, Worksop, S80 2AH, telephone 01909 533533, e-mail
[1][email address].

 

Yours faithfully,

 

Rob King

Policy & Service Development Co-Ordinator, Housing Services, Bassetlaw
District Council

Carlton Forest House, Hundred Acre Lane, Worksop, Notts, S81 0TS

Tel 01909 533736  [2]www.bassetlaw.gov.uk

[3]BDC Sep 2018 135x39

 

 

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Rob King
[4]Bassetlaw District Council Performance Manager
, , , ,
W: [5]www.bassetlaw.gov.uk

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Rob King, Bassetlaw District Council

1 Attachment

Dear Sir/Madam

 

Re: Freedom of Information Act 2000 – Request For Information Reference
43-20 Hiscott

 

I refer to your email of 19^th January 2020, requesting information
pursuant to the Freedom of Information Act 2000. Your request can be
summarised as asking for details of internet enabled smart technology to
assist in the maintenance of our properties.

 

Whilst the Act confers a general right of access to information held by
public authorities section 1 provides that “any person making a request
for information to a public authority is entitled:

 

a)            to be informed in writing by the public authority whether it
holds information of the description specified in the request; and

 

b)            if that is the case to have that information communicated to
him”, subject to the effect of the exemptions in Part 11 of the Act.

 

Therefore pursuant to the Council’s duty to confirm or deny whether or not
it holds the information requested, I can confirm that this information is
held and the answers to your queries are detailed below.

 

1.  Does your authority retain ownership and management of its social
housing stock? If not, please could you provide contact details for the
Housing Association(s), ALMO's etc., to whom your stock was transferred?

The stock is owned and managed by Bassetlaw District Council.

 

The following questions need only be answered if you continue to own and
manage your social housing stock.

 

2.  How many socially rented properties do you currently own?

                6668

 

3.  Does the Council currently use any form of internet enabled smart
technology to assist in the maintenance of its properties e.g. smoke
alarms linked to a portal so maintenance personnel can identify when the
alarm has been disconnected/failed? If so, please could you provide
details of the types of devices utilised? Would you be willing to discuss
your experience in more detail?

                None used

 

4.  If the Council is not currently utilising any such technology, has the
issue ever been considered? If so, please could you provide details as to
why it was not pursued?

                This has not been formally discussed but is something we
may be looking into in the future.

 

If you are dissatisfied with the Freedom of Information response set out
in this letter you are able to utilise the Council’s complaints procedure
which allows one right of review via this system.  Details can be found
using the link below:

 

[1]https://selfservice.bassetlaw.gov.uk/ren...

 

If you remain dissatisfied with the handling of your request or complaint
the Act confers a further right to complain to the Information
Commissioner at [2]www.ico.gov.uk or by writing to Information
Commissioner, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
(telephone 06125 545745), email [3][email address], however the
Information Commissioner will not usually consider a complaint if the
complainant has not utilised their one right of review via the Council’s
complaints procedure.

 

Yours faithfully

 

Rob King

Policy & Service Development Co-Ordinator

Housing Services

Bassetlaw District Council

Carlton Forest House, Hundred Acre Lane, Worksop, Notts, S81 0TS

Tel 01909 533736  [4]www.bassetlaw.gov.uk

[5]BDC Sep 2018 135x39

 

 

--------------------------------------------------------------------------

Rob King
[6]Bassetlaw District Council Performance Manager
, , , ,
W: [7]www.bassetlaw.gov.uk

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