Use of smart technology to improve maintenance in Council managed social housing

The request was successful.

Dear Harlow District Council,

I am a post graduate student currently undertaking research in to whether the use of internet enabled 'smart' technology can be utilised to improve the efficiency of maintenance in the social housing sector.

Under the provisions of the Freedom of Information Act 2000, I would therefore be grateful if you could respond to the following questions:

1. Does your authority retain ownership and management of its social housing stock? If not, please could you provide contact details for the Housing Association(s), ALMO's etc., to whom your stock was transferred?

The following questions need only be answered if you continue to own and manage your social housing stock.

2. How many socially rented properties do you currently own?

3. Does the Council currently use any form of internet enabled smart technology to assist in the maintenance of its properties e.g. smoke alarms linked to a portal so maintenance personnel can identify when the alarm has been disconnected/failed? If so, please could you provide details of the types of devices utilised? Would you be willing to discuss your experience in more detail?

4. If the Council is not currently utilising any such technology, has the issue ever been considered? If so, please could you provide details as to why it was not pursued?

I thank you for your consideration of the above queries and I look forward to hearing from you in due course.

Yours faithfully,

Phil Hiscott

Contact Harlow, Harlow District Council

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Contact Harlow, Harlow District Council

Dear Phil,                             

Your Freedom of Information request has been logged under reference RFI168898749.
 
Please quote the above reference number should you require any further information. 
 
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Harlow Council will process your personal information in order to comply with its legal obligations under the Freedom of Information Act 2000. 
 
Your request for information will also be used to compile anonymous statistics for use by Harlow Council - this does not include your personal information and so you cannot be identified as an individual.
 
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Your request for information and personal information will be directed to the relevant departments of Harlow Council in order to provide the information you have requested.  Your information will also be shared where the Council is under a legal obligation to do so.
 
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Best wishes,
 
Contact Harlow

Harlow Council, Civic Centre, The Water Gardens, Harlow, Essex, CM20 1WG
Contact Harlow - 01279 446655 
 
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Jenny Pearce, Harlow District Council

8 Attachments

Dear Mr Hiscott

 

Please find attached the Council’s acknowledgement of your recent FOI
enquiry.

 

 

Jenny Pearce

PA to Head of Housing

 

[1]Description:
C:\Users\roger\AppData\Roaming\Microsoft\Signatures\phone.jpg  01279
446278

[2]Image result for fax01279 446744

[3]Image result for email [4][email address]

 

Alternative Contact:

[5]Description:
C:\Users\roger\AppData\Roaming\Microsoft\Signatures\phone.jpg  Mike
Fulcher on 01279 446315

 

 

[6]Image result for websiteVisit our website [7]www.harlow.gov.uk

[8]Image result for twitter icon  Follow us on twitter @HarlowCouncil

[9]Description:
C:\Users\roger\AppData\Roaming\Microsoft\Signatures\email.jpg Harlow
Council, Civic Centre, The Water Gardens, Harlow, Essex, CM20 1WG

 

 

 

 

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Jenny Pearce, Harlow District Council

8 Attachments

Dear Mr Hiscott

 

Please find attached the Council’s response to your recent FOI enquiry.

 

 

Jenny Pearce

PA to Head of Housing

 

[1]Description:
C:\Users\roger\AppData\Roaming\Microsoft\Signatures\phone.jpg  01279
446278

[2]Image result for fax01279 446744

[3]Image result for email [4][email address]

 

Alternative Contact:

[5]Description:
C:\Users\roger\AppData\Roaming\Microsoft\Signatures\phone.jpg  Mike
Fulcher on 01279 446315

 

 

[6]Image result for websiteVisit our website [7]www.harlow.gov.uk

[8]Image result for twitter icon  Follow us on twitter @HarlowCouncil

[9]Description:
C:\Users\roger\AppData\Roaming\Microsoft\Signatures\email.jpg Harlow
Council, Civic Centre, The Water Gardens, Harlow, Essex, CM20 1WG

 

 

 

 

This E-Mail and any attachments are intended for the addressee only, and
may contain confidential or privileged information. If you are not, or
suspect you are not, the intended recipient, you must not copy, distribute
or take any action in reliance on it. If you have received this E-Mail in
error please notify us immediately and delete this E-Mail and any
attachments. Please note that although this message has been checked for
viruses, we cannot guarantee that this message or any attachment is virus
free or has not been intercepted or amended. The information contained in
this E-Mail may be subject to public disclosure under the Freedom of
Information Act 2000. Unless the information is legally exempt from
disclosure, the confidentiality of this E-Mail and your reply cannot be
guaranteed. The views of the author may not necessarily reflect those of
the Council. All communications sent to or from the Council may be subject
to recording and / or monitoring in accordance with relevant legislation.

 

References

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7. http://www.harlow.gov.uk/