Thank you for your email which is receiving our attention. We will get
back to you with a response as soon as we can.
If your email is a request for information, it will be handled under the
Freedom of Information Act and we will aim to provide you with a response
as soon as possible, but at least within the 20 working days specified in
the Act.

[1]The Crown Estate

1 St James's Market, London, SW1Y 4AH
[2]thecrownestate.co.uk
[3]LinkedIn   [4]Twitter   [5]Instagram

[6][The Crown Estate request email]

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6. mailto:[The Crown Estate request email]

Dear Mr Mann

Your information request (1364)

Thank you for your information request of 23 August 2021. Please accept my
apologies that we have not yet been able to respond to your request.

We are working on this and hope to provide you with a full response within
the next few days.

Yours sincerely

Aimee Gasston   |   Transparency Manager
M: +44 7552 863 512   T: +44 20 7851 5046

[1]The Crown Estate

1 St James's Market, London, SW1Y 4AH
[2]thecrownestate.co.uk
[3]LinkedIn   [4]Twitter   [5]Instagram

[6][email address]

LEGAL DISCLAIMER - IMPORTANT NOTICE
The information in this message, including any attachments, is intended
solely for the use of the person to whom it is addressed. It may be
confidential and subject to legal professional privilege and it should not
be disclosed to or used by anyone else. If you receive this message in
error please let the sender know straight away. The Crown Estate's head
office is at 1 St James's Market London SW1Y 4AH.

We cannot accept liability resulting from email transmission.

From: Jamie Mann <[7][FOI #784800 email]>
Sent: Monday, August 23, 2021 1:20 PM
To: Enquiries <[8][The Crown Estate request email]>
Subject: Freedom of Information request - Use of PR & Media Firms

Dear The Crown Estate,

In excel spreadsheet form, please list any public relations,
communications, media consultancy or lobbying firms hired by your
organisation in the last five years:

Please provide:

– The name of the firm (or individual/freelancer)

– The contract number

– The start and end date of each contract

– The amount of money paid to each firm (including VAT)

–The remit/purpose of the hire, and detail of what activities they
undertook for your organisation

For avoidance of doubt, please provide more detail than, for example,
"communications and PR support". Instead, please detail what specific
issues were communicated and how this was done.

Thanks,

Jamie Mann

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[9][FOI #784800 email]

Is [10][The Crown Estate request email] the wrong address for Freedom of
Information requests to The Crown Estate? If so, please contact us using
this form:

[11]https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[12]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:

[13]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

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5. https://www.instagram.com/thecrownestate/
6. mailto:[email address]
7. mailto:[FOI #784800 email]
8. mailto:[The Crown Estate request email]
9. mailto:[FOI #784800 email]
10. mailto:[The Crown Estate request email]
11. https://www.whatdotheyknow.com/change_re...
12. https://www.whatdotheyknow.com/help/offi...
13. https://www.whatdotheyknow.com/help/ico-...

Dear Mr Mann

Your information request (1364)

Further to my email of 28 September, I wanted to write again to apologise
for the delay in responding to your request.

I would like to assure you that we are working on your request and will be
in touch again as soon as possible.

Yours sincerely

Aimee Gasston   |   Transparency Manager
M: +44 7552 863 512   T: +44 20 7851 5046

[1]The Crown Estate

1 St James's Market, London, SW1Y 4AH
[2]thecrownestate.co.uk
[3]LinkedIn   [4]Twitter   [5]Instagram

[6][email address]

LEGAL DISCLAIMER - IMPORTANT NOTICE
The information in this message, including any attachments, is intended
solely for the use of the person to whom it is addressed. It may be
confidential and subject to legal professional privilege and it should not
be disclosed to or used by anyone else. If you receive this message in
error please let the sender know straight away. The Crown Estate's head
office is at 1 St James's Market London SW1Y 4AH.

We cannot accept liability resulting from email transmission.

From: Aimee Gasston
Sent: Tuesday, September 28, 2021 3:06 PM
To: [FOI #784800 email]
Subject: Freedom of Information request - Use of PR & Media Firms

Dear Mr Mann

Your information request (1364)

Thank you for your information request of 23 August 2021. Please accept my
apologies that we have not yet been able to respond to your request.

We are working on this and hope to provide you with a full response within
the next few days.

Yours sincerely

From: Jamie Mann <[7][FOI #784800 email]>
Sent: Monday, August 23, 2021 1:20 PM
To: Enquiries <[8][The Crown Estate request email]>
Subject: Freedom of Information request - Use of PR & Media Firms

Dear The Crown Estate,

In excel spreadsheet form, please list any public relations,
communications, media consultancy or lobbying firms hired by your
organisation in the last five years:

Please provide:

– The name of the firm (or individual/freelancer)

– The contract number

– The start and end date of each contract

– The amount of money paid to each firm (including VAT)

–The remit/purpose of the hire, and detail of what activities they
undertook for your organisation

For avoidance of doubt, please provide more detail than, for example,
"communications and PR support". Instead, please detail what specific
issues were communicated and how this was done.

Thanks,

Jamie Mann

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[9][FOI #784800 email]

Is [10][The Crown Estate request email] the wrong address for Freedom of
Information requests to The Crown Estate? If so, please contact us using
this form:

[11]https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[12]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:

[13]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

References

Visible links
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3. https://www.linkedin.com/company/the-cro...
4. https://twitter.com/TheCrownEstate
5. https://www.instagram.com/thecrownestate/
6. mailto:[email address]
7. mailto:[FOI #784800 email]
8. mailto:[The Crown Estate request email]
9. mailto:[FOI #784800 email]
10. mailto:[The Crown Estate request email]
11. https://www.whatdotheyknow.com/change_re...
12. https://www.whatdotheyknow.com/help/offi...
13. https://www.whatdotheyknow.com/help/ico-...

Dear Mr Mann

Your information request (1364)

I am writing again to apologise that you have not yet received a response
to your information request and that we were not able to respond to you as
quickly as I had hoped.

I will be in contact again next week – please accept my apologies for the
continued delay.

Yours sincerely

Aimee Gasston   |   Transparency Manager
M: +44 7552 863 512   T: +44 20 7851 5046

[1]The Crown Estate

1 St James's Market, London, SW1Y 4AH
[2]thecrownestate.co.uk
[3]LinkedIn   [4]Twitter   [5]Instagram

[6][email address]

LEGAL DISCLAIMER - IMPORTANT NOTICE
The information in this message, including any attachments, is intended
solely for the use of the person to whom it is addressed. It may be
confidential and subject to legal professional privilege and it should not
be disclosed to or used by anyone else. If you receive this message in
error please let the sender know straight away. The Crown Estate's head
office is at 1 St James's Market London SW1Y 4AH.

We cannot accept liability resulting from email transmission.

From: Aimee Gasston
Sent: Tuesday, September 28, 2021 3:06 PM
To: [FOI #784800 email]
Subject: Freedom of Information request - Use of PR & Media Firms

Dear Mr Mann

Your information request (1364)

Thank you for your information request of 23 August 2021. Please accept my
apologies that we have not yet been able to respond to your request.

We are working on this and hope to provide you with a full response within
the next few days.

Yours sincerely

From: Jamie Mann <[7][FOI #784800 email]>
Sent: Monday, August 23, 2021 1:20 PM
To: Enquiries <[8][The Crown Estate request email]>
Subject: Freedom of Information request - Use of PR & Media Firms

Dear The Crown Estate,

In excel spreadsheet form, please list any public relations,
communications, media consultancy or lobbying firms hired by your
organisation in the last five years:

Please provide:

– The name of the firm (or individual/freelancer)

– The contract number

– The start and end date of each contract

– The amount of money paid to each firm (including VAT)

–The remit/purpose of the hire, and detail of what activities they
undertook for your organisation

For avoidance of doubt, please provide more detail than, for example,
"communications and PR support". Instead, please detail what specific
issues were communicated and how this was done.

Thanks,

Jamie Mann

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[9][FOI #784800 email]

Is [10][The Crown Estate request email] the wrong address for Freedom of
Information requests to The Crown Estate? If so, please contact us using
this form:

[11]https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[12]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:

[13]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

References

Visible links
2. https://www.thecrownestate.co.uk/
3. https://www.linkedin.com/company/the-cro...
4. https://twitter.com/TheCrownEstate
5. https://www.instagram.com/thecrownestate/
6. mailto:[email address]
7. mailto:[FOI #784800 email]
8. mailto:[The Crown Estate request email]
9. mailto:[FOI #784800 email]
10. mailto:[The Crown Estate request email]
11. https://www.whatdotheyknow.com/change_re...
12. https://www.whatdotheyknow.com/help/offi...
13. https://www.whatdotheyknow.com/help/ico-...

Dear Jamie

Your information request (1364)

Thank you for your request for information related to our contacts for PR,
communications, media consultancy and lobbying over the last 5 years,
which has been answered under the Freedom of Information Act 2000. I would
like to offer my sincere apologies for the delay in answering your
request.

You asked for:

1.       The name of the firm (or individual/freelancer)

2.       The contract number

3.       The start and end date of each contract

4.       The amount of money paid to each firm (including VAT)

5.       The remit/purpose of the hire, and detail of what activities they
undertook for your organisation

I have attached a table showing the information requested. Please note
that these costs are the total paid to each company, but may include other
activity which falls outside the scope of your request. 

Under question 5, you asked for “detail of what activities they undertook
for your organisation” and “detail what specific issues were communicated
and how this was done”. To provide details of every commission all of
these suppliers undertook over a 5 year period would involve a cost which
would exceed the appropriate limit specified in section 12 of the Act, so
this aspect of your request has been refused. However, we have supplied a
brief description of the type of services provided by each supplier which
we hope you find useful.

If you are not satisfied with the way we have handled your information
request, you may appeal our decision which will then be investigated
through an internal review. If you are not content with the outcome of
that, you have the right to refer any complaint directly to the
Information Commissioner’s Office (or ICO, contact details are available
at: [1]www.ico.org.uk). The ICO will usually expect you to have first
exhausted our own complaints procedure before raising any concerns with
them.

Yours sincerely

Aimee Gasston   |   Transparency Manager
M: +44 7552 863 512   T: +44 20 7851 5046

[2]The Crown Estate

1 St James's Market, London, SW1Y 4AH
[3]thecrownestate.co.uk
[4]LinkedIn   [5]Twitter   [6]Instagram

[7][email address]

LEGAL DISCLAIMER - IMPORTANT NOTICE
The information in this message, including any attachments, is intended
solely for the use of the person to whom it is addressed. It may be
confidential and subject to legal professional privilege and it should not
be disclosed to or used by anyone else. If you receive this message in
error please let the sender know straight away. The Crown Estate's head
office is at 1 St James's Market London SW1Y 4AH.

We cannot accept liability resulting from email transmission.

From: Jamie Mann <[8][FOI #784800 email]>
Sent: Monday, August 23, 2021 1:20 PM
To: Enquiries <[9][The Crown Estate request email]>
Subject: Freedom of Information request - Use of PR & Media Firms

Dear The Crown Estate,

In excel spreadsheet form, please list any public relations,
communications, media consultancy or lobbying firms hired by your
organisation in the last five years:

Please provide:

– The name of the firm (or individual/freelancer)

– The contract number

– The start and end date of each contract

– The amount of money paid to each firm (including VAT)

–The remit/purpose of the hire, and detail of what activities they
undertook for your organisation

For avoidance of doubt, please provide more detail than, for example,
"communications and PR support". Instead, please detail what specific
issues were communicated and how this was done.

Thanks,

Jamie Mann

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[10][FOI #784800 email]

Is [11][The Crown Estate request email] the wrong address for Freedom of
Information requests to The Crown Estate? If so, please contact us using
this form:

[12]https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[13]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:

[14]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

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5. https://twitter.com/TheCrownEstate
6. https://www.instagram.com/thecrownestate/
7. mailto:[email address]
8. mailto:[FOI #784800 email]
9. mailto:[The Crown Estate request email]
10. mailto:[FOI #784800 email]
11. mailto:[The Crown Estate request email]
12. https://www.whatdotheyknow.com/change_re...
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14. https://www.whatdotheyknow.com/help/ico-...