We don't know whether the most recent response to this request contains information or not – if you are Frank Zola please sign in and let everyone know.

Use of Digital Nudges and "digital interventions" by UC Work Coaches

Frank Zola made this Freedom of Information request to Department for Work and Pensions

This request has been closed to new correspondence. Contact us if you think it should be reopened.

We're waiting for Frank Zola to read recent responses and update the status.

Frank Zola
Delivered

Dear Department for Work and Pensions,

Please disclose guidance, operational procedures and training material in relation to UC Work Coaches use of "Digital Nudges" and "digital interventions" with UC claimants and UC claimants UC account's.

The DWP has disclosed references to "Digital Nudges" and "digital interventions" in FOI disclosures it has made, examples can be viewed at: https://www.whatdotheyknow.com/body/dwp?...

Yours faithfully,

Frank Zola

Link to this Report
DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FOI mailbox.
 
If your email is a Freedom of Information request you can normally expect
a response within 20 working days.
 
However please be advised that due to the current situation with COVID-19
we cannot guarantee a response within this timescale.
 
Every effort is being made to respond to FOIs as we would usually but the
current situation means that available Departmental resources will be
needed on other high priority areas.
 
We kindly ask for your understanding during this unprecedented situation
and we will aim to deal with your FOI request as soon as is practically
possible.
 
Email FOI responses will be issued from [1][email address]
We recommend that you add this address to your email contacts otherwise
the response may be treated as Spam or Junk mail.  
 
Should you have any further queries in connection with this request do
please contact us.
 
[2]http://www.gov.uk/dwp
 
 

show quoted sections

References

Visible links
1. mailto:[email address]
2. http://www.gov.uk/dwp

Link to this Report
DWP Policy Group Freedom of Information,

4 Attachments

Dear Frank Zola,

I am writing in response to your request for information, received 11th
September.

Yours sincerely,

DWP Central FoI Team

Link to this Report
We don't know whether the most recent response to this request contains information or not – if you are Frank Zola please sign in and let everyone know.