Use of Debt Collection Agencies and Debt Purchasing Companies

The request was partially successful.

Dear British Broadcasting Corporation,

Please could you provide information regarding the use of Debt Collection Agencies (DCAs) and Debt Purchasing Companies (DPs) to recover debt owed by individuals to the BBC due to unpaid TV licences?

The specific information I would like is as follows:

1) Use of Debt Collection Agencies (DCAs)
(a) The total value of debt owed by individuals outsourced to DCAs per year for the past 5 years, broken down by debt type if possible
(b) The total value of debt retrieved via the use of DCAs per year for the past 5 years, broken down by debt type if possible
(c) The total commission paid to DCAs per year for the past 5 years, broken down by debt type if possible
(d) Please outline the method for choosing DCA(s), including the evaluation criteria used to assess different DCAs

2) The sale of impaired/ delinquent debt to Debt Purchasers (DPs)
(a) The total book value of debt owed by individuals which is sold to DPs per year for the past 5 years and the price at which it was sold, broken down by debt type if possible
(b) The total book value of debt sold to each DP and the price at which it was sold; if the list is extensive please provide for the top 5 DPs
(c) Please outline the method for choosing a DP, including the evaluation criteria used to assess offers from different DPs

Yours,

Claudia Bates

FOI Enquiries, British Broadcasting Corporation

Dear Ms Bates,

Thank you for your request for information under the Freedom of Information Act 2000, as detailed in your email below. Your request was received on 9th January 2014. We will deal with your request as promptly as possible, and at the latest within 20 working days. If you have any queries about your request, please contact us at the address below.

The reference number for your request is RFI20140047.

Kind regards

The Information Policy & Compliance Team

BBC Freedom of Information
BC2 B6, Broadcast Centre
201 Wood Lane
London W12 7TP

www.bbc.co.uk/foi
Email: [BBC request email]

Tel: 020 8008 2882

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FOI Enquiries, British Broadcasting Corporation

3 Attachments

Dear Ms Bates,

Please find attached the response to your request for information, reference RFI20140047.

Yours sincerely,

The Information Policy and Compliance Team

BBC Information Policy and Compliance
BC2B6, Broadcast Centre
201 Wood Lane
London W12 7TP, UK

Website: www.bbc.co.uk/foi
Email: mailto:[BBC request email]
Tel: 020 8008 2882
Fax: 020 8008 2398

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