Use of Camera Phones in Office...

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Dear Home Office,

I was reading the internet stories about the Passport Backlog today.

On one story I see a photograph taken by an Home Office employee: http://www.dailymail.co.uk/news/article-...

Please outline why Home Office staff are allowed to retain their camera / recording equipment whilst dealing with such sensistive data.

I am aware that if an immigrant attends a reporting centre (whether documented or not) their phones are removed from them.

The same is true in detention centres.

So why do the Home Office allow staff to retain their phones / cameras / other recording devices.

People (such as myself) submit lots of private information to obtain our passports.

Please provide information you store which outlines the security precautions you take to ensure that our sensitive data does not leave the Home Office / UKPA.

Please outline the actions you have taken to ensure that photographs of personal documents are not distributed outside of the government dept's.

"Tens of thousands of applications wait to be processed at the Liverpool passport office, one of seven around the country. This photo was taken by an employee who said staff were being drafted in from other departments"

Does the Home Office store any information on the name / identity of the employee refered to?

Please outline steps that the Home Office have taken to identify them.

Please outline actions that the Home Office intend to follow once identified.

Please outline possible crimes which "may have" been commited by distribution of this photograph.

I note: The folders look pretty transparant. A lot of sensitive information could well of been identified from the photo.

Please share a copy of your report to the ICO outlining the "possible" breach of data.

Yours faithfully,

Wayne Pearsall

FOI Requests, Home Office

Thank you for contacting the Home Office FOI Requests mailbox.

The Freedom of Information (FoI) Act 2000 provides public access to
recorded information held by the department.
If you have submitted a valid FoI request, we will acknowledge your
request within 24 hours, and aim to provide the information requested
within 20 working days as specified under the FoI Act.

Please note we are unable to respond to non-FOI immigration enquiries. If
you have a general immigration enquiry, or require an update on a specific
case, contact information can be found here:
https://www.gov.uk/government/organisati... and
https://www.gov.uk/visas-immigration

 

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FOI Requests, Home Office

Wayne Pearsall

 

Thank you for contacting the Home Office with your request. This has been
assigned to a caseworker (ref  32025). We will aim to send you a full
response by 14/07/2014 which is twenty working days from the date we
received your request.

 

If you have any questions then please do not hesitate to contact us.

 

Thank you

 

FOI Requests

Home Office

 

 

 

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Dear FOI Requests,

32025. Your response is late. Please conduct am internal review.

Yours sincerely,

Wayne Pearsall

FOI Requests, Home Office

Thank you for contacting the Home Office FOI Requests mailbox.

The Freedom of Information (FoI) Act 2000 provides public access to
recorded information held by the department.
If you have submitted a valid FoI request, we will acknowledge your
request within 24 hours, and aim to provide the information requested
within 20 working days as specified under the FoI Act.

Please note we are unable to respond to non-FOI immigration enquiries. If
you have a general immigration enquiry, or require an update on a specific
case, contact information can be found here:
https://www.gov.uk/government/organisati... and
https://www.gov.uk/visas-immigration

 

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Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.

Dear  Mr Pearsall 

 

I am sorry for not issuing an acknowledgment to your information request
of 14 June.   A letter should have been sent advising you that the target
date for our reply was 14 July, and I am sorry that this was not done.

 

I regret that we are unable to send you a full response to your request
within 20 working days, as required by the Act.  This is because enquiries
are continuing into the matter.  I would like to apologise on behalf of
the Department for this delay, but I can assure you that we are dealing
with your request and we will send you a full reply as soon as we can.  We
now aim to send you a full reply  as soon as possible .

 

 

Yours sincerely

 

 Her Majesty's Passport Office

 

 

 

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Dear Home Office,

Please pass this on to the person who conducts Freedom of
Information reviews.

I am writing to request an internal review of Home Office's handling of my FOI request 'Use of Camera Phones in Office...'.

32025

I requested internal review of your failure to respond on the twelfth July. Please confirm receipt. Your recent message neglected to acknowledge this. A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/u...

Yours faithfully,

Wayne Pearsall

FOI Requests, Home Office

Thank you for contacting the Home Office FOI Requests mailbox.

The Freedom of Information (FoI) Act 2000 provides public access to
recorded information held by the department.
If you have submitted a valid FoI request, we will acknowledge your
request within 24 hours, and aim to provide the information requested
within 20 working days as specified under the FoI Act.

Please note we are unable to respond to non-FOI immigration enquiries. If
you have a general immigration enquiry, or require an update on a specific
case, contact information can be found here:
https://www.gov.uk/government/organisati... and
https://www.gov.uk/visas-immigration

 

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Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.

FOI Requests, Home Office

Thank you for your email of 22/07/2014, in which you ask for an internal review of our response to your Freedom of Information request of 32025.

We will aim to send you a full response by 20/08/2014, which is twenty working days from the date when we received your request.

The internal review will be carried out by M.Riddle If you have any questions then please do not hesitate to contact them using the above address.

Yours sincerely

FoI requests

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FOI Responses, Home Office

1 Attachment

 

 

Dear Mr Pearsall

Please find attached the Home Office response to your internal review
request for FOI cases 31834 and 32025

 

Yours Sincerely

 

M Riddle

Information Access Caseworker

Corporate Services

Home Office

3rd Floor, Peel Building, Home Office,  2 Marsham Street, London SW1P 4DF
Switchboard Number: 0207 035 4848

 

 

 

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Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.

Dear Home Office,

I am writing in connection with FOI cases 31834 (https://www.whatdotheyknow.com/request/p...) and 32025 (https://www.whatdotheyknow.com/request/u...).

In response to my 'Time Complaint', M. Riddle accepted that the Home Office had breached the FOI Act by failing to respond to my request within 20 working day time limit.

He went on to state that responses to my requests are being finalised, and would be issued 'very soon'.

This was on the 28th July. It is now the 15th August. Is there any update regarding my requests.

Many thanks,

Wayne Pearsall

FOI Requests, Home Office

Thank you for contacting the Home Office FOI Requests mailbox.

The Freedom of Information (FoI) Act 2000 provides public access to
recorded information held by the department.
If you have submitted a valid FoI request, we will acknowledge your
request within 24 hours, and aim to provide the information requested
within 20 working days as specified under the FoI Act.

Please note we are unable to respond to non-FOI immigration enquiries. If
you have a general immigration enquiry, or require an update on a specific
case, contact information can be found here:
https://www.gov.uk/government/organisati... and
https://www.gov.uk/visas-immigration

 

show quoted sections

Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.

Dear Home Office,
I am writing in connection with FOI cases 31834 (https://www.whatdotheyknow.com/request/p...) and 32025 (https://www.whatdotheyknow.com/request/u...).

I previously wrote to yourselves regarding both of these requests on the 15th August 2014. It is now the 8th September 2014.

The last communication which I had with the Home Office in relation to my requests was from M. Riddle dated 28th July 2014, at which point I was informed of a response being issued 'very soon'.

I am raising a formal complaint into the handling of my FOI responses. The failure to provide a response to both of my requests is unacceptable.

Yours faithfully,

Wayne Pearsall

FOI Requests, Home Office

Thank you for contacting the Home Office FOI Requests mailbox.

The Freedom of Information (FoI) Act 2000 provides public access to
recorded information held by the department.
If you have submitted a valid FoI request, we will acknowledge your
request within 24 hours, and aim to provide the information requested
within 20 working days as specified under the FoI Act.

Please note we are unable to respond to non-FOI immigration enquiries. If
you have a general immigration enquiry, or require an update on a specific
case, contact information can be found here:
https://www.gov.uk/government/organisati... and
https://www.gov.uk/visas-immigration

 

show quoted sections

Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.

1 Attachment

Dear Mr Pearsall
 
Thank you for your information request.  Please see attached response.
 
Yours sincerely
 
Her Majesty's Passport Office
 

 

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Dear Home Office,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Home Office's handling of my FOI request 'Use of Camera Phones in Office...'.

32025

Please note: AKA "the photo doesn't contain personal info"... this one doesn't, but what's saying the culprit didn't take further photos. Cameras today are very good at Zooming in ETC.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/u...

Yours faithfully,

Wayne Pearsall

FOI Requests, Home Office

Thank you for contacting the Home Office FOI Requests mailbox.

The Freedom of Information (FoI) Act 2000 provides public access to
recorded information held by the department.

If you have submitted a valid FoI request, we will acknowledge your
request within 48 hours, and aim to provide the information requested
within 20 working days as specified under the FoI Act

PLEASE NOTE

If you have a general immigration enquiry, or require an update on a
specific case, you should contact UKVI directly, contact information can
be found here:
https://www.gov.uk/government/organisati... and
[1]https://www.gov.uk/visas-immigration

General enquiries should be directed to
[2][email address]  

 

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Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.

References

Visible links
1. https://www.gov.uk/visas-immigration
2. mailto:[email address]

FOI Requests, Home Office

1 Attachment

Dear Mr Pearsall,

Please see response to your e-mail 12 Jan 2014.

Regards,

Andy Woodgate
Knowledge and Information Management Unit
Performance and Risk Directorate

Home Office
3rd Floor Peel Building, 2 Marsham Street, London, SW1P 4DF

T: +44 (0)20 7035 5273

www.gov.uk/home-office

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