Use of Benefits Management Methodologies
Dear Sunderland City Council,
I am writing to you regarding the use of structured benefits management methodologies.
For clarity, all the following questions relate to benefits management as defined by the Office of Government Commerce (OGC): “the identification, definition, tracking, realisation and optimisation of benefits, usually within a programme”, where benefits are the positive outcomes of change from a project or programme.
Could you please provide me with responses to the following questions set out below?
1. Do you currently or have you in the past used structured benefits management methodologies when delivering a programme, including any of the following?
• Benefits Realisation Management (Bradley, 2006, OGC, 2004)
• The Cranfield Process Model of Benefits Management (Ward et al., 1996)
• Management of Value (OGC, 2010)
• Active Benefits Realisation (Remenyi & Sherwood-Smith, 1998)
2. What is the most commonly used method and why is this method used rather than any of the other methods available?
3. Do you have a benefits management centre of excellence?
4. Do you have a specialist benefits management resource? Please indicate whether this is a permanent or contingent resource.
5. Does your organisation have a centrally managed and consistent framework, with established processes, for defining and tracking benefits realisation?
6. To what extent are business requirements linked to and influenced by benefits?
7. On a scale of 1 to 9, where 1 is not embedded at all and 9 is thoroughly embedded, how well embedded is benefits management within programme management and the development of organisational strategies?
8. Please provide a sample of completed benefits management products, specifically:
• Benefits maps
• Benefits registers
• Benefits management strategies
• Benefits realisation plans
• Benefits profiles
9. If you do not use a structured benefits management approach, please provide a reason as to why this decision has been taken.
Thank you in advance for providing this information and I look forward to receiving your reply.
Yours faithfully,
James Crutchley
Re: Your request for information concerning: Use of Benefits Management
Methodologies.
I confirm that your request for information has been received and is
receiving attention.
The Council aims to provide available information promptly and in any
event within 20 working days, unless, exceptionally, there is a need to
consider whether the information is exempt from disclosure.
Please note that there may be a charge for providing copies of the
information. If the cost of complying with your request in full exceeds
£450, we will ask you to reconsider your request, or to pay a fee before
the information is supplied. If a charge or fee is payable we will let you
know.
I will contact you again soon in connection with your request.
Please quote the reference below if you contact the Council regarding this
request.
Customer Request Number: 13 02 41
Dear James
Pls find attached FOI response re: BRM.
Thanks
Andrew Seekings
Head of Transformation, Programmes and Projects Service
Commercial and Corporate Services
Sunderland City Council
[1][email address]
BB: 07715010974
Tel: 0191 5612349
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