Diolch am eich neges e-bost. Os ydych yn gofyn am fynediad at wybodaeth
dan delerau Deddf Rhyddid Gwybodaeth 2000 cewch ymateb o fewn ugain
niwrnod gwaith.

Thank you for your email. If you are requesting access to information
under the terms of the Freedom of Information Act 2000 you will receive a
response within twenty working days.

[1]Sefyllfa Bresennol Gwasanaethau'r Cyngor   |   [2]Council Services
Current Situation

Rydym yn croesawu gohebiaeth yn y Gymraeg a’r Saesneg fel ei gilydd. Ni
fydd gohebiaeth yn yr un iaith na’r llall yn arwain at unrhyw oedi. We
welcome correspondence in both Welsh and English. We will respond to
correspondence in either language without delay. [3][USEMAP]

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Dear Requester,

Thank you for your enquiry.

In light of the unprecedented challenges posed by the coronavirus pandemic please be aware that we will continue to make every effort to comply with any relevant timescales that might apply to your enquiry, however the safety and security of the public remains the primary concern and it is with this in mind please be aware that some slippage might occur with regards to the timely provision of any response.

This will be kept to a minimum wherever possible and the Council will review its position in line with directions from Government and Public Health organisations as and when required.

Please ensure all email correspondence is sent to the [Conwy Council request email] email address.

Thanking you in advance for your understanding and patience.

Uned Llywodraethu Gwybodaeth/ Information Governance Unit Cyngor Bwrdeistref Sirol CONWY County Borough Council E-Bost / E-Mail: [Conwy Council request email]

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Dear Sir/Madam,

Thank you for your Freedom of Information request.

I advise that your request is still in progress and is being dealt with by our service area/s under the terms of the Freedom of Information Act 2000.

I apologise for the slight delay and will be in touch with you again shortly.

In the meantime, if you have any queries about your request, please do not hesitate to contact us, remembering to quote the above reference number provided in any future communications.

Please ensure all e-mail correspondence is sent to this address: [Conwy Council request email].

Yours sincerely,

Vicky Owen
Rhyddid Gwybodaeth/Freedom of Information
Gwasanaethau Gofal Cymdeithasol ac Addysg/Social Care & Education Services
Cyngor Bwrdeistref Sirol Conwy County Borough Council
PO Box 1, Conwy, LL30 9GN
Gwe/Web: www.conwy.gov.uk/freedomofinformation

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Dear Requester,

Please find below information in response to your Freedom of Information
request.

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of this response and
should be sent to the address below.

Please ensure all email correspondence is sent to the
[1][Conwy Council request email] email address.

If you are not content with the outcome of the internal review, or if you
are unhappy with this response you may appeal to the Information
Commissioner’s Office – Wales, 2nd Floor, Churchill House, Churchill Way,
Cardiff, CF10 2HH.

Uned Llywodraethu Gwybodaeth/ Information Governance Unit

Cyngor Bwrdeistref Sirol CONWY County Borough Council

E-Bost / E-Mail: [2][Conwy Council request email]

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