Usage of sexual health clinics
To whom it may concern,
I hope this message finds you well.
I am writing to request information on the usage of the different sexual health/genitourinary medicine clinics run within CDDFT. I would like to please request this information retrospectively over as many past financial years as possible. I would also like to request this information for each such clinic run within the trust separately and with them combined for the trust as a whole. Please provide the following specific information:
- number of patients seen
- mean, median, and mode amounts of time spent by staff to care for a patient
- number of person-hours spent by staff providing patient care activities
- number of person-hours spent by staff on everything other than patient care activities
Please return this information in a spreadsheet file and give each amount as precisely as practically possible. Thank you very much.
Yours faithfully,
Leo Pritchard
Dear Mr Pritchard
Freedom of Information Act 2000 – Acknowledgement.
The Trust acknowledges your request for information received on 5^th July
2024.
Your request is being considered and a response will be sent to you
promptly and not later than 20 working days as defined by the Freedom of
Information Act 2000.
If appropriate, the information may be provided in electronic medium in
normal font size. If you require alternative formats such as large print
or paper format, please let me know.
If you have any queries or concerns, please contact me at the email
address above.
Kind regards,
Susan
Corporate Records and Freedom of Information Team
Facilitators: Corporate Records & Freedom
of Information Office
- Susan Cook
Darlington Memorial
- Stephen Dawson Hospital
Hollyhurst Road
Corporate Affairs Manager Darlington
- Peter Dixon DL3 6HX
[1]http://intranet/sites/news-CommsToolkit/...
Tel: ext. 43700
DD: 01325 743 700
Email:
[2][email address]
CDDFT Warning and Disclaimer
This email and any files attached to it may be of a confidential nature, and are only to be opened by the intended recipient. If you receive this email by error please notify the
sender immediately. This email is from County Durham and Darlington NHS Foundation Trust and any opinions expressed in it are those of the author and do not necessarily reflect the
opinions of the Trust. The contents of any email even if marked confidential, may be disclosed in accordance with the Freedom of Information Act 2000 and Data Protection Act 2018.
Dear Mr Pritchard
Further to your Freedom of Information request which we received on 4^th
July 2024, please find attached the response from the Trust.
At the bottom of this email is a quick survey about your experience with
our service. Your feedback allows us to monitor and improve our processes
within the Freedom of Information Department and we would be grateful if
you are able to take the time to complete the survey and return it to us.
Kind Regards
Susan
Corporate Records and Freedom of Information Team
Facilitators: Corporate Records & Freedom
of Information Office
- Susan Cook
Darlington Memorial
- Stephen Dawson Hospital
Hollyhurst Road
Corporate Affairs Manager Darlington
- Peter Dixon DL3 6HX
[1]http://intranet/sites/news-CommsToolkit/...
Tel: ext. 43700
DD: 01325 743 700
Email:
[2][email address]
CDDFT Warning and Disclaimer
This email and any files attached to it may be of a confidential nature, and are only to be opened by the intended recipient. If you receive this email by error please notify the
sender immediately. This email is from County Durham and Darlington NHS Foundation Trust and any opinions expressed in it are those of the author and do not necessarily reflect the
opinions of the Trust. The contents of any email even if marked confidential, may be disclosed in accordance with the Freedom of Information Act 2000 and Data Protection Act 2018.
County Durham and Darlington NHS Foundation Trust (CDDFT)
Freedom of Information (FOI) Request - User Survey
Please mark your answers with an x
Is this your first experience of requesting information
under an FOI from CDDFT?
Yes No
How would you grade the quality of service you receive
from the FOI Department at CDDFT?
Extremely Satisfactory Unsatisfactory Poor
Satisfactory
Did we respond to your request within the statutory 20
working day period?
Yes No
If no, were you happy with the communication you received
advising you about the delay?
Yes No
How easy was it to understand the response supplied?
Very easy Easy Difficult Very
difficult
How would you rate the overall quality of the response?
Extremely Satisfactory Unsatisfactory Poor
Satisfactory
Any other comments you would like to make about our
service:
To whom it may concern,
Thank you very much for your response and the information you have provided thus far. Unfortunately, there are some aspects of my original request missing in the response. Please fix these issues if you are able to do so.
Please could you provide the information in a spreadsheet file? Doing so makes it easier to examine and analyse numerical data.
Please could you provide the information separately for each clinic as well as aggregated for the trust as a whole? You have done this for the number of patients seen (I believe "Grand total" to be the trust total) but not for the other requested information.
Please could you provide the information retrospectively over as many past years as possible, not just the current year? This is the case, for example, with the data on the mean, median, and mode amounts of time spent by staff caring for patients.
Please could you label the time windows for all information provided, e.g. "financial year 2023/2024" or "calendar year 2023"? For example, this was not done for the number of person-hours staff spent providing patient care activities.
Finally, please could you clarify what is meant by "Doctor DCC"?
Thank you very much for your time and help.
Yours sincerely,
Leo Pritchard
Dear Mr Pritchard,
Thank you for your follow-up questions, please see below:
1. Please could you provide the information in a spreadsheet file?
Doing so makes it easier to examine and analyse numerical data.
Not applicable – please see below Q2.
2. Please could you provide the information separately for each clinic
as well as aggregated for the trust as a whole? You have done this for the
number of patients seen (I believe "Grand total" to be the trust total)
but not for the other requested information.
The Trust does not centrally record this information and have already
shared the information that could be provided and estimates that it would
take a significant amount of time to gather the information requested. In
order to gather this information it would require a member of staff to
manually examine the sets of patient’s notes. Therefore, we are refusing
this section of your request for information pursuant to section 12 of the
Act on the grounds that we estimate that the cost of complying with the
request would exceed the appropriate limit. The appropriate limit at the
present time is £450.00 which equates to eighteen hours of work by a
member of staff at the rate of £25 per hour.
3. Please could you provide the information retrospectively over as
many past years as possible, not just the current year? This is the case,
for example, with the data on the mean, median, and mode amounts of time
spent by staff caring for patients.
Mean, median, and mode amounts of time spent by staff to care for a
patient
Calendar Year Jan – Dec 2021 Jan – Dec 2022 Jan – Dec 2023
Mean 31 minutes 33 minutes 33 minutes
Median 29 minutes 31 minutes 31 minutes
Mode 20 minutes 23 minutes 23 minutes
4. Please could you label the time windows for all information
provided, e.g. "financial year 2023/2024" or "calendar year 2023"? For
example, this was not done for the number of person-hours staff spent
providing patient care activities.
The data provided was “calendar year”.
5. Finally, please could you clarify what is meant by "Doctor DCC"?
DCC stands for Direct Clinical Care.
Kind Regards
Stephen
Corporate Records and Freedom of Information Team
Facilitators: Corporate Records & Freedom
of Information Office
- Susan Cook
Darlington Memorial
- Stephen Dawson Hospital
Hollyhurst Road
Corporate Affairs Manager Darlington
- Peter Dixon DL3 6HX
[1]http://intranet/sites/news-CommsToolkit/...
Tel: ext. 43700
DD: 01325 743 700
Email:
[2][email address]
CDDFT Warning and Disclaimer
This email and any files attached to it may be of a confidential nature, and are only to be opened by the intended recipient. If you receive this email by error please notify the
sender immediately. This email is from County Durham and Darlington NHS Foundation Trust and any opinions expressed in it are those of the author and do not necessarily reflect the
opinions of the Trust. The contents of any email even if marked confidential, may be disclosed in accordance with the Freedom of Information Act 2000 and Data Protection Act 2018.
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