Urology waiting times

Andrew Edwards made this Freedom of Information request to Aneurin Bevan University Health Board

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Aneurin Bevan University Health Board,
(1) Could you please inform me of the up to date waiting times for G.P. Referral to appointment times within your urology departments, and the individual consultants waiting time lists.
(2) The stats are available online for patients being seeen within 26 weeks and between 26-36 weeks and over 36 weeks. Could you please inform me the number of referrals that exceed 42 weeks and over.
(3) The acceptable time for a response from a consultant whom has been written to for an opinion by a G.P with regards to ultrasound results.

Kindest regards,
Andrew Edwards.

Yours faithfully,

Andrew Edwards

Rona Button (Aneurin Bevan UHB - Corporate Services), Aneurin Bevan University Health Board

Dear Mr Edwards,

Thank you for your request for information under the Freedom of Information Act received today, 25 February. We have allocated it the following reference number, FOI 19077, and will be in contact again shortly. We aim to respond to all Freedom of Information requests within 20 working days from the date of receipt.

In the meantime, if we can be of any further assistance please do not hesitate to contact me.

Yours sincerely,

Rona Button
Rheolwr Gwasanaethau Corfforaethol - Rhyddid Gwybodaeth/Corporate Services Manager - Freedom of Information
Bwrdd Iechyd Prifysgol Aneurin Bevan/Aneurin Bevan University Health Board
Ystafell 043, Pencadlys, Ysbyty Sant Cadog, Ffordd y Lodj, Caerllion, Casnewydd, NP18 3XQ/Room 043, Headquarters, St Cadoc's Hospital, Lodge Road, Caerleon, Newport, NP18 3XQ
E-bost/E-mail: [email address]
Ffôn/Tel: Extension 55956 or (01633) 435956 (external)

P Help save paper - do you need to print this e mail?
P Helpwch Achub Papur - Oes angen gennych printio mâs yr e-bost hwn?

Bwrdd Iechyd Prifysgol Aneurin Bevan yw enw gweithredol Bwrdd Iechyd Lleol Prifysgol Aneurin Bevan
Aneurin Bevan University Health Board is the operational name of Aneurin Bevan University Local Health Board

show quoted sections

Rona Button (Aneurin Bevan UHB - Corporate Services), Aneurin Bevan University Health Board

1 Attachment

Dear Mr Edwards,

Thank you for your request for information under the Freedom of Information Act, received on 25 February.

Please find attached the Health Board's response to this request.

If you have any further queries please do not hesitate to contact me using the details provided below.

Yours sincerely,

Rona Button
Rheolwr Gwasanaethau Corfforaethol - Rhyddid Gwybodaeth/Corporate Services Manager - Freedom of Information
Bwrdd Iechyd Prifysgol Aneurin Bevan/Aneurin Bevan University Health Board
Ystafell 043, Pencadlys, Ysbyty Sant Cadog, Ffordd y Lodj, Caerllion, Casnewydd, NP18 3XQ/Room 043, Headquarters, St Cadoc's Hospital, Lodge Road, Caerleon, Newport, NP18 3XQ
E-bost/E-mail: [email address]
Ff?n/Tel: Extension 55956 or (01633) 435956 (external)

P Help save paper - do you need to print this e mail?
P Helpwch Achub Papur - Oes angen gennych printio m?s yr e-bost hwn?

Bwrdd Iechyd Prifysgol Aneurin Bevan yw enw gweithredol Bwrdd Iechyd Lleol Prifysgol Aneurin Bevan
Aneurin Bevan University Health Board is the operational name of Aneurin Bevan University Local Health Board

Dear Rona Button (Aneurin Bevan UHB - Corporate Services),

Hello Rona.

Can I take from your reply, that only one Consultant meets the 26 week target? I don’t have a problem with Anuerin Bevan in any way shape or form. I am most grateful to you for supplying me with the true figures.

Kindest Regards,
Andrew Edwards.

Yours sincerely,

Andrew Edwards

Rona Button (Aneurin Bevan UHB - Corporate Services), Aneurin Bevan University Health Board

Dear Mr Edwards,

Thank you for your email. From the information provided in the Health Board's response to you, two consultants meet the 26 week targets (Consultant A and Consultant F). I can advise that 88% of the Health Board's patients are seen within the 26 week target and the information provided was for the longest wait for each consultant.

Yours sincerely,

Rona Button
Rheolwr Gwasanaethau Corfforaethol - Rhyddid Gwybodaeth/Corporate Services Manager - Freedom of Information
Bwrdd Iechyd Prifysgol Aneurin Bevan/Aneurin Bevan University Health Board
Ystafell 043, Pencadlys, Ysbyty Sant Cadog, Ffordd y Lodj, Caerllion, Casnewydd, NP18 3XQ/Room 043, Headquarters, St Cadoc's Hospital, Lodge Road, Caerleon, Newport, NP18 3XQ
E-bost/E-mail: [email address]
Ffôn/Tel: Extension 55956 or (01633) 435956 (external)

P Help save paper - do you need to print this e mail?
P Helpwch Achub Papur - Oes angen gennych printio mâs yr e-bost hwn?

Bwrdd Iechyd Prifysgol Aneurin Bevan yw enw gweithredol Bwrdd Iechyd Lleol Prifysgol Aneurin Bevan
Aneurin Bevan University Health Board is the operational name of Aneurin Bevan University Local Health Board

show quoted sections

Dear Rona Button (Aneurin Bevan UHB - Corporate Services),

Many thanks Rona.

I’m currently in week 28 for an appointment, the Welsh Government website states overall percentage stats. You have now put my mind at rest with your stats that it is only 2 consultants whom have completed that 26 week target, as set by the welsh government.

Yours sincerely,

Andrew Edwards

Dear Rona Button (Aneurin Bevan UHB - Corporate Services),

I would now like an internal review in relation to your answers.

Kindest regards,
Andrew Edwards.

Rona Button (Aneurin Bevan UHB - Corporate Services), Aneurin Bevan University Health Board

Dear Mr Edwards,

Thank you for your email. In order for me to forward your request for an internal review to Mr Richard Bevan, Board Secretary, as per the Health Board's process detailed in the response letter provided following your initial request, I should be grateful if you could supply me with the details of the review you would like Mr Bevan to undertake, including your questions in this respect.

Yours sincerely,

Rona Button
Rheolwr Gwasanaethau Corfforaethol - Rhyddid Gwybodaeth/Corporate Services Manager - Freedom of Information
Bwrdd Iechyd Prifysgol Aneurin Bevan/Aneurin Bevan University Health Board
Ystafell 043, Pencadlys, Ysbyty Sant Cadog, Ffordd y Lodj, Caerllion, Casnewydd, NP18 3XQ/Room 043, Headquarters, St Cadoc's Hospital, Lodge Road, Caerleon, Newport, NP18 3XQ
E-bost/E-mail: [email address]
Ffôn/Tel: Extension 55956 or (01633) 435956 (external)

P Help save paper - do you need to print this e mail?
P Helpwch Achub Papur - Oes angen gennych printio mâs yr e-bost hwn?

Bwrdd Iechyd Prifysgol Aneurin Bevan yw enw gweithredol Bwrdd Iechyd Lleol Prifysgol Aneurin Bevan
Aneurin Bevan University Health Board is the operational name of Aneurin Bevan University Local Health Board

show quoted sections

Dear Rona Button (Aneurin Bevan UHB - Corporate Services),

Dear Rona Button.

I would like an internal review based on the fact that you have replied that only 2 consultants have met the 26 weeks target, yet there are five-six consultants that you stated are operating in your trust.

The Government website states that 88% of all patients are treated within a 26 week period. I would therefore like to request how many patients were treated by the two consultants in the 26 week period. How many patients are being treated by by other consultants.

Regards,
Andrew Edwards.

Yours sincerely,

Andrew Edwards

Rona Button (Aneurin Bevan UHB - Corporate Services), Aneurin Bevan University Health Board

Dear Mr Edwards,

Thank you for your clarification in respect of a request for an internal review.

In relation to your request, and under the Freedom of Information Act procedures, the questions you have asked below would not form the basis for an internal review as they are new questions, rather than a request for the Health Board to review information previously provided. We have therefore recorded the questions below as a new request and will seek to respond to you as soon as possible, and within 20 working days.

I note in your previous email that you have currently been waiting for 28 weeks. If you would like to take this matter further, please let me know and I will provide you with details of how you may contact the Health Board's Putting Things Right Team.

Yours sincerely,

Rona Button
Rheolwr Gwasanaethau Corfforaethol - Rhyddid Gwybodaeth/Corporate Services Manager - Freedom of Information
Bwrdd Iechyd Prifysgol Aneurin Bevan/Aneurin Bevan University Health Board
Ystafell 043, Pencadlys, Ysbyty Sant Cadog, Ffordd y Lodj, Caerllion, Casnewydd, NP18 3XQ/Room 043, Headquarters, St Cadoc's Hospital, Lodge Road, Caerleon, Newport, NP18 3XQ
E-bost/E-mail: [email address]
Ffôn/Tel: Extension 55956 or (01633) 435956 (external)

P Help save paper - do you need to print this e mail?
P Helpwch Achub Papur - Oes angen gennych printio mâs yr e-bost hwn?

Bwrdd Iechyd Prifysgol Aneurin Bevan yw enw gweithredol Bwrdd Iechyd Lleol Prifysgol Aneurin Bevan
Aneurin Bevan University Health Board is the operational name of Aneurin Bevan University Local Health Board

show quoted sections

Dear Rona Button (Aneurin Bevan UHB - Corporate Services),

Hello Rona.

I think what I’m trying to point out is the Government Website states that 88% of all patients are treated within the 26 week guideline period. You have given me the information that only 2 consultants have met that target. Based on those figures, you are stating that 88% of referrals have been completed but two consultants.

Therefore I would still like an internal review based on your reply, that 2 consultants have met 88% of the 26 week target and not the total number of patients referred have been treated within 26 weeks.

Kind regards,

Andrew Edwards.

Yours sincerely,

Andrew Edwards

Dear Rona Button (Aneurin Bevan UHB - Corporate Services),

Today I phoned the booking dept with regards to my appointment and was informed that they are currently dealing with July referrals, and that I’m not top of the list. Therefore how could I possibly be seen within 26 weeks. I’m currently at 28 weeks, so this means that those in July would also be exceeding the target.

I have the greatest respect for Anuerin Bevan, but don’t agree with the stats.

Yours sincerely,

Andrew Edwards

Rona Button (Aneurin Bevan UHB - Corporate Services), Aneurin Bevan University Health Board

Dear Mr Edwards,

Thank you for your email.

Your original email request (FOI 19077) asked for information about waiting times, and the information provided was for waiting times to be seen by a Consultant in an outpatient appointment, with the longest wait for each consultant provided. Your subsequent request (FOI 19084) asked questions about the number of patients who have been treated and this is the information we will look to provide for you. As these are not the same questions, an internal review cannot be undertaken until your further request has been responded to.

I would also like to repeat my previous offer, that if you feel you have been waiting too long for an appointment, and you provide me with your details (date of birth, address, and contact number), I can send you information on how you may contact the Putting Things Right Team or, alternatively, I can ask the Assistant Directorate Manager of the service to contact you.

Yours sincerely,

Rona Button
Rheolwr Gwasanaethau Corfforaethol - Rhyddid Gwybodaeth/Corporate Services Manager - Freedom of Information
Bwrdd Iechyd Prifysgol Aneurin Bevan/Aneurin Bevan University Health Board
Ystafell 043, Pencadlys, Ysbyty Sant Cadog, Ffordd y Lodj, Caerllion, Casnewydd, NP18 3XQ/Room 043, Headquarters, St Cadoc's Hospital, Lodge Road, Caerleon, Newport, NP18 3XQ
E-bost/E-mail: [email address]
Ffôn/Tel: Extension 55956 or (01633) 435956 (external)

P Help save paper - do you need to print this e mail?
P Helpwch Achub Papur - Oes angen gennych printio mâs yr e-bost hwn?

Bwrdd Iechyd Prifysgol Aneurin Bevan yw enw gweithredol Bwrdd Iechyd Lleol Prifysgol Aneurin Bevan
Aneurin Bevan University Health Board is the operational name of Aneurin Bevan University Local Health Board

show quoted sections

Rona Button (Aneurin Bevan UHB - Corporate Services), Aneurin Bevan University Health Board

Dear Mr Edwards,

Thank you for your email. Unfortunately, I am unable to respond to your comment below as this does not fall within the confines of the Freedom of Information Act, because it is information which is personal data, and personal to you. However, should you wish to take this further, please find below a link to the Health Board's website where you will find details of how to make a complaint:

http://www.wales.nhs.uk/sitesplus/866/pa... & Complaints

Yours sincerely,

Rona Button
Rheolwr Gwasanaethau Corfforaethol - Rhyddid Gwybodaeth/Corporate Services Manager - Freedom of Information
Bwrdd Iechyd Prifysgol Aneurin Bevan/Aneurin Bevan University Health Board
Ystafell 043, Pencadlys, Ysbyty Sant Cadog, Ffordd y Lodj, Caerllion, Casnewydd, NP18 3XQ/Room 043, Headquarters, St Cadoc's Hospital, Lodge Road, Caerleon, Newport, NP18 3XQ
E-bost/E-mail: [email address]
Ffôn/Tel: Extension 55956 or (01633) 435956 (external)

P Help save paper - do you need to print this e mail?
P Helpwch Achub Papur - Oes angen gennych printio mâs yr e-bost hwn?

Bwrdd Iechyd Prifysgol Aneurin Bevan yw enw gweithredol Bwrdd Iechyd Lleol Prifysgol Aneurin Bevan
Aneurin Bevan University Health Board is the operational name of Aneurin Bevan University Local Health Board

show quoted sections

Dear Rona Button (Aneurin Bevan UHB - Corporate Services),

Many thanks for your reply. I have had three referrals to Urology in the past, I will detail below.

Referral 31/10/12 appointment 24th July 13 (38 weeks)

Referral 05/06/15 appointment 06 January 16 (30 weeks 5 days)

Referral 14/08/18 no appointment date as yet. 28 weeks+

In 2013 I was approached about putting things right and spoke to one of your colleagues who agreed with me with regards to the timeframe I’m waiting for my appointments in different areas.

I’m not being awkward, merely pointing out that with the percentage stats, how can I always be outside the 26 week waiting target. It feels personal.

Yours sincerely,

Andrew Edwards

Rona Button (Aneurin Bevan UHB - Corporate Services), Aneurin Bevan University Health Board

Dear Mr Edwards,

I am very sorry, but I am unable to comment on your email below. However, my previous offers still stand.

Yours sincerely,

Rona Button
Rheolwr Gwasanaethau Corfforaethol - Rhyddid Gwybodaeth/Corporate Services Manager - Freedom of Information
Bwrdd Iechyd Prifysgol Aneurin Bevan/Aneurin Bevan University Health Board
Ystafell 043, Pencadlys, Ysbyty Sant Cadog, Ffordd y Lodj, Caerllion, Casnewydd, NP18 3XQ/Room 043, Headquarters, St Cadoc's Hospital, Lodge Road, Caerleon, Newport, NP18 3XQ
E-bost/E-mail: [email address]
Ffôn/Tel: Extension 55956 or (01633) 435956 (external)

P Help save paper - do you need to print this e mail?
P Helpwch Achub Papur - Oes angen gennych printio mâs yr e-bost hwn?

Bwrdd Iechyd Prifysgol Aneurin Bevan yw enw gweithredol Bwrdd Iechyd Lleol Prifysgol Aneurin Bevan
Aneurin Bevan University Health Board is the operational name of Aneurin Bevan University Local Health Board

show quoted sections

Dear Rona Button (Aneurin Bevan UHB - Corporate Services),

I have emailed the FOI address for your attention.

Yours sincerely,

Andrew Edwards

Rona Button (Aneurin Bevan UHB - Corporate Services), Aneurin Bevan University Health Board

Thank you Mr Edwards, I have responded to you.

Kind regards,

Rona Button
Rheolwr Gwasanaethau Corfforaethol - Rhyddid Gwybodaeth/Corporate Services Manager - Freedom of Information
Bwrdd Iechyd Prifysgol Aneurin Bevan/Aneurin Bevan University Health Board
Ystafell 043, Pencadlys, Ysbyty Sant Cadog, Ffordd y Lodj, Caerllion, Casnewydd, NP18 3XQ/Room 043, Headquarters, St Cadoc's Hospital, Lodge Road, Caerleon, Newport, NP18 3XQ
E-bost/E-mail: [email address]
Ffôn/Tel: Extension 55956 or (01633) 435956 (external)

P Help save paper - do you need to print this e mail?
P Helpwch Achub Papur - Oes angen gennych printio mâs yr e-bost hwn?

Bwrdd Iechyd Prifysgol Aneurin Bevan yw enw gweithredol Bwrdd Iechyd Lleol Prifysgol Aneurin Bevan
Aneurin Bevan University Health Board is the operational name of Aneurin Bevan University Local Health Board

show quoted sections

Rona Button (Aneurin Bevan UHB - Corporate Services), Aneurin Bevan University Health Board

1 Attachment

Dear Mr Edwards,

Thank you for your request for information under the Freedom of Information Act, received on 27 February.

Please find attached the Health Board's response to this request.

If you have any further queries please do not hesitate to contact me using the details provided below.

Yours sincerely,

Rona Button
Rheolwr Gwasanaethau Corfforaethol - Rhyddid Gwybodaeth/Corporate Services Manager - Freedom of Information
Bwrdd Iechyd Prifysgol Aneurin Bevan/Aneurin Bevan University Health Board
Ystafell 043, Pencadlys, Ysbyty Sant Cadog, Ffordd y Lodj, Caerllion, Casnewydd, NP18 3XQ/Room 043, Headquarters, St Cadoc's Hospital, Lodge Road, Caerleon, Newport, NP18 3XQ
E-bost/E-mail: [email address]
Ff?n/Tel: Extension 55956 or (01633) 435956 (external)

P Help save paper - do you need to print this e mail?
P Helpwch Achub Papur - Oes angen gennych printio m?s yr e-bost hwn?

Bwrdd Iechyd Prifysgol Aneurin Bevan yw enw gweithredol Bwrdd Iechyd Lleol Prifysgol Aneurin Bevan
Aneurin Bevan University Health Board is the operational name of Aneurin Bevan University Local Health Board