Dear Coventry University,
What IT Research providers are you using for your IT Services department, Academic Staff and Students?
Do you have a subscription with Gartner?
How much do you pay annually for this subscription?
When does this subscription end?
Who makes the decision to acquire, is it Library or IT Services?
Who can I contact to speak about providing technology based research?
Dear Coventry University,
Please can you get back on this?
Dear Mr Haque,
REF: FREEDOM OF INFORMATION REQUEST – FOIA0510
The University has completed its search for the information requested by
you under the Freedom of Information Act (“FOIA”). The specific questions
1. What IT Research providers are you using for your IT Services
department, Academic Staff and Students?
2. Do you have a subscription with Gartner?
3. How much do you pay annually for this subscription?
4. When does this subscription end?
5. Who makes the decision to acquire, is it Library or IT Services?
6. Who can I contact to speak about providing technology based
In response to your questions using the same numbering please see below:
1. The University is taking a strategic view of IT research within its
IT Services department. This includes looking at and using a number
sources such as general media; Web sites; Professional research
organisations; Peer-to-Peer referencing and Consultant advisors.
2. Yes, Coventry University does have a subscription with Gartner.
3. I can confirm that Coventry University holds the information you are
seeking. However, the exemption available under Section 43 of the FOIA
exempts the requested information because the information is deemed
commercially sensitive. The release of such information would be likely
to prejudice the commercial interests of the University. This exemption
is subject to the public interest test.
The public interest test has been applied as follows:
Factors in favour of disclosure:
· Transparency and accountability.
Factors in favour of withholding disclosure:
· It is necessary that the University maintains its competitive
position on the open market and it would be likely that the release of the
information may potentially harm any competitive advantage it may have.
Having considered the public interest test, Coventry University is
satisfied that the public interest in withholding the information
outweighs the public interest in disclosing it.
4. Please see above response to Q3.
5. Group IT Director for IT Services
6. Group IT Director for IT Services
I apologise for the delay in getting this response to you. The Freedom of
Information Act requires us to respond to requests promptly and in any
case no later than 20 working days after receiving a request. However,
when a qualified exemption applies to the information then the public
interest test has to be considered. The Act allows the time for response
to be longer than 20 working days and as such as the University was
considering the applicability of Section 43 (2) it has taken longer than
the 20 working days in this instance. Section 43 allows requested
information to be exempt where its release will be likely to be
prejudicial to an organisation’s commercial interests subject to the
public interest test.
If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of our decision,
you should write to the Information Protection Unit, Coventry University,
Portal House, 163 New Union Street, Coventry, CV1 2PL or email
[Coventry University request email].
If you believe that the University has not dealt with your request in
accordance with the FOIA, please be advised that you have the right to
have this decision reviewed via the University’s complaints procedure, a
copy of which can be provided upon request.
If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision. Generally, the
ICO cannot make a decision unless you have exhausted the complaints
procedure provided by the University. The Information Commissioner can be
contacted at: The Information Commissioner’s Office, Wycliffe House, Water
Lane, Wilmslow, Cheshire SK9 5AF; Tel: 01625 545 745; Email:
Will Doherty | Legal Compliance Clerk | Information Protection Unit (IPU)
Coventry University, Portal House, 163 New Union Street, COVENTRY, CV1 2PL
T: +44 (0)2477 658202 | M: +44 (0)7557425844 | E:
[email address] |
Working hours: Monday – Friday 08.30am – 17.00pm