University IT Infrastructure information

The request was successful.

Dear University of Birmingham,
Under the Freedom of Information Act 2000 may I kindly request the following information about the Universities IT Infrastructure. The information needed is as follows:

IT Compliant Route to purchase
What Frameworks are used for IT Procurement? (ie. SSSNA, NEUPC, Janet, CCS, CPC)?

Desktop
Number of Desktops?
Do you use VDI?
If so what platform do you use?
Desktop major Refresh date?
Date existing support contract ends?
VDI refresh date (if relevant)?

Datacentre
Servers
Number of Windows Servers?
Number of UNIX/Linux Servers?
Server platform?
Virtualisation platform?
What operating system do you use?
Virtualisation & Licence support refresh dates?
Percentage of infrastructure Virtualised?
Server Refresh Date?
Value of current server support contract?

Storage
Volume of Data in TBs
Storage Vendor?
Storage Virtualisation?
Storage Refresh Date?
Date Storage support contract ends?
Value of storage support contract?

Backup
Tape vendor?
Disk backup?
What backup software do you use?
Backup refresh date?
Date backup support contract ends ?
Value of backup support contract ?
Disaster Recovery contract renewal date?

Network
Network vendor?
If you use Cisco, do you use Smart Collector?
How many switches?
How many routers?
How many wireless controllers/ AP’s?
Network speed?
Network contract start date?
Date Network Support ends / is refreshed
Value of existing Network support contract ?
Network virtualisation?

Security
IT Security vendors used?
IT Security Support renewal date?
Do you use 2FA?
What web and email filtering is used?
What DLP is in place?
What SIEM solution is used?
What intrusion prevention is used?
What endpoint security is used?

Cloud
Are you using or are interested in AWS/Google or Azure for cloud services?
Do you use any Cloud File Storage? If so, what?

Data Destruction
Is there a Data Destruction Policy in place?
Do you destroy HDD onsite or outsource the service?
Current Supplier of HDD destruction services?
Is the HDD wiped / degaussed before leaving your datacentre?
Approx Number of drives destroyed/wiped per annum?

Thanking You

Yours faithfully,
Francois Charles

FOI, University of Birmingham

Dear Francois

Thank you for your request for information below which the University of Birmingham is processing under the terms of the Freedom of Information Act 2000.

In some circumstances a fee may be payable and if that is the case, we will let you know. If a fee is payable a fees notice will be issued to you, and you will be required to pay before we will proceed to deal with your request.

If you have any queries about this email, please contact us. Please remember to quote the reference number above in any future communications.

Regards

Freedom of Information Team
University of Birmingham
________________________________________
From: [FOI #425287 email] [[FOI #425287 email]]
Sent: 14 August 2017 15:50
To: FOI requests at University of Birmingham
Subject: Freedom of Information request - University IT Infrastructure information

Dear University of Birmingham,
Under the Freedom of Information Act 2000 may I kindly request the following information about the Universities IT Infrastructure. The information needed is as follows:

IT Compliant Route to purchase
What Frameworks are used for IT Procurement? (ie. SSSNA, NEUPC, Janet, CCS, CPC)?

Desktop
Number of Desktops?
Do you use VDI?
If so what platform do you use?
Desktop major Refresh date?
Date existing support contract ends?
VDI refresh date (if relevant)?

Datacentre
Servers
Number of Windows Servers?
Number of UNIX/Linux Servers?
Server platform?
Virtualisation platform?
What operating system do you use?
Virtualisation & Licence support refresh dates?
Percentage of infrastructure Virtualised?
Server Refresh Date?
Value of current server support contract?

Storage
Volume of Data in TBs
Storage Vendor?
Storage Virtualisation?
Storage Refresh Date?
Date Storage support contract ends?
Value of storage support contract?

Backup
Tape vendor?
Disk backup?
What backup software do you use?
Backup refresh date?
Date backup support contract ends ?
Value of backup support contract ?
Disaster Recovery contract renewal date?

Network
Network vendor?
If you use Cisco, do you use Smart Collector?
How many switches?
How many routers?
How many wireless controllers/ AP’s?
Network speed?
Network contract start date?
Date Network Support ends / is refreshed
Value of existing Network support contract ?
Network virtualisation?

Security
IT Security vendors used?
IT Security Support renewal date?
Do you use 2FA?
What web and email filtering is used?
What DLP is in place?
What SIEM solution is used?
What intrusion prevention is used?
What endpoint security is used?

Cloud
Are you using or are interested in AWS/Google or Azure for cloud services?
Do you use any Cloud File Storage? If so, what?

Data Destruction
Is there a Data Destruction Policy in place?
Do you destroy HDD onsite or outsource the service?
Current Supplier of HDD destruction services?
Is the HDD wiped / degaussed before leaving your datacentre?
Approx Number of drives destroyed/wiped per annum?

Thanking You

Yours faithfully,
Francois Charles

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FOI, University of Birmingham

1 Attachment

Dear Francois Charles

Further to your recent request for information please see the attached response.

If you have any queries about this email, please contact us. Please remember to quote the reference number above in any future communications.

Regards

Freedom of Information Team
University of Birmingham

From: [FOI #425287 email] [[FOI #425287 email]]
Sent: 14 August 2017 15:50
To: FOI requests at University of Birmingham
Subject: Freedom of Information request - University IT Infrastructure information

Dear University of Birmingham,
Under the Freedom of Information Act 2000 may I kindly request the following information about the Universities IT Infrastructure. The information needed is as follows:

IT Compliant Route to purchase
What Frameworks are used for IT Procurement? (ie. SSSNA, NEUPC, Janet, CCS, CPC)?

Desktop
Number of Desktops?
Do you use VDI?
If so what platform do you use?
Desktop major Refresh date?
Date existing support contract ends?
VDI refresh date (if relevant)?

Datacentre
Servers
Number of Windows Servers?
Number of UNIX/Linux Servers?
Server platform?
Virtualisation platform?
What operating system do you use?
Virtualisation & Licence support refresh dates?
Percentage of infrastructure Virtualised?
Server Refresh Date?
Value of current server support contract?

Storage
Volume of Data in TBs
Storage Vendor?
Storage Virtualisation?
Storage Refresh Date?
Date Storage support contract ends?
Value of storage support contract?

Backup
Tape vendor?
Disk backup?
What backup software do you use?
Backup refresh date?
Date backup support contract ends ?
Value of backup support contract ?
Disaster Recovery contract renewal date?

Network
Network vendor?
If you use Cisco, do you use Smart Collector?
How many switches?
How many routers?
How many wireless controllers/ AP’s?
Network speed?
Network contract start date?
Date Network Support ends / is refreshed
Value of existing Network support contract ?
Network virtualisation?

Security
IT Security vendors used?
IT Security Support renewal date?
Do you use 2FA?
What web and email filtering is used?
What DLP is in place?
What SIEM solution is used?
What intrusion prevention is used?
What endpoint security is used?

Cloud
Are you using or are interested in AWS/Google or Azure for cloud services?
Do you use any Cloud File Storage? If so, what?

Data Destruction
Is there a Data Destruction Policy in place?
Do you destroy HDD onsite or outsource the service?
Current Supplier of HDD destruction services?
Is the HDD wiped / degaussed before leaving your datacentre?
Approx Number of drives destroyed/wiped per annum?

Thanking You

Yours faithfully,
Francois Charles

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #425287 email]

Is [University of Birmingham request email] the wrong address for Freedom of Information requests to University of Birmingham? If so, please contact us using this form:
https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the latest advice from the ICO:
https://www.whatdotheyknow.com/help/ico-...

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

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