University IT Infrastructure information

Francois Charles made this Freedom of Information request to University College London

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The request was successful.

Dear University College London,

Under the Freedom of Information Act 2000 may I kindly request the following information about the Universities IT Infrastructure. The information needed is as follows:

IT Compliant Route to purchase
What Frameworks are used for IT Procurement? (ie. SSSNA, NEUPC, Janet, CCS, CPC)?

Number of Desktops?
Do you use VDI?
If so what platform do you use?
Desktop major Refresh date?
Date existing support contract ends?
VDI refresh date (if relevant)?

Number of Windows Servers?
Number of UNIX/Linux Servers?
Server platform?
Virtualisation platform?
What operating system do you use?
Virtualisation & Licence support refresh dates?
Percentage of infrastructure Virtualised?
Server Refresh Date?
Value of current server support contract?

Volume of Data in TBs
Storage Vendor?
Storage Virtualisation?
Storage Refresh Date?
Date Storage support contract ends?
Value of storage support contract?

Tape vendor?
Disk backup?
What backup software do you use?
Backup refresh date?
Date backup support contract ends ?
Value of backup support contract ?
Disaster Recovery contract renewal date?

Network vendor?
If you use Cisco, do you use Smart Collector?
How many switches?
How many routers?
How many wireless controllers/ AP’s?
Network speed?
Network contract start date?
Date Network Support ends / is refreshed
Value of existing Network support contract ?
Network virtualisation?

IT Security vendors used?
IT Security Support renewal date?
Do you use 2FA?
What web and email filtering is used?
What DLP is in place?
What SIEM solution is used?
What intrusion prevention is used?
What endpoint security is used?

Are you using or are interested in AWS/Google or Azure for cloud services?
Do you use any Cloud File Storage? If so, what?

Data Destruction
Is there a Data Destruction Policy in place?
Do you destroy HDD onsite or outsource the service?
Current Supplier of HDD destruction services?
Is the HDD wiped / degaussed before leaving your datacentre?
Approx Number of drives destroyed/wiped per annum?

Thanking You

Yours faithfully,

Francois Charles

Finance.FOI Requests, University College London

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Data Protection & FOI
Legal Services

Goudie, Alex, University College London

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Dear Francois,

Thank you for your enquiry which is being handled under the Freedom of Information Act 2000. Please accept our apologies for the slight delay in responding to you.

I can confirm that UCL holds information relevant to your request and we are pleased to be able to provide some of this information to you. Please see attached for the information we are able to provide to you.

We are currently considering the Section 31(1)(a) exemption in respect of some of the information, where highlighted below. Section 31(1)(a) states that:

"Information which is not exempt information by virtue of section 30 is exempt information if its disclosure under this Act would, or would be likely to, prejudice—

(a) the prevention or detection of crime,"

We are permitted an additional 20 working days to consider the public interest arguments for and against disclosure of this information, and so we will reply further by 11th October 2017.

Please let me know if you have any questions with regard to this process.

Yours sincerely,

Alex Goudie
Data Protection & Freedom of Information Adviser
Legal Services|Finance and Business Affairs|UCL
Ext: 57862
Tel: 020 3108 7862

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University College London
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London WC1E 7HB

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