Dear University College London,
Under the Freedom of Information Act 2000 may I kindly request the following information about the Universities IT Infrastructure. The information needed is as follows:
IT Compliant Route to purchase
What Frameworks are used for IT Procurement? (ie. SSSNA, NEUPC, Janet, CCS, CPC)?
Number of Desktops?
Do you use VDI?
If so what platform do you use?
Desktop major Refresh date?
Date existing support contract ends?
VDI refresh date (if relevant)?
Number of Windows Servers?
Number of UNIX/Linux Servers?
What operating system do you use?
Virtualisation & Licence support refresh dates?
Percentage of infrastructure Virtualised?
Server Refresh Date?
Value of current server support contract?
Volume of Data in TBs
Storage Refresh Date?
Date Storage support contract ends?
Value of storage support contract?
What backup software do you use?
Backup refresh date?
Date backup support contract ends ?
Value of backup support contract ?
Disaster Recovery contract renewal date?
If you use Cisco, do you use Smart Collector?
How many switches?
How many routers?
How many wireless controllers/ AP’s?
Network contract start date?
Date Network Support ends / is refreshed
Value of existing Network support contract ?
IT Security vendors used?
IT Security Support renewal date?
Do you use 2FA?
What web and email filtering is used?
What DLP is in place?
What SIEM solution is used?
What intrusion prevention is used?
What endpoint security is used?
Are you using or are interested in AWS/Google or Azure for cloud services?
Do you use any Cloud File Storage? If so, what?
Is there a Data Destruction Policy in place?
Do you destroy HDD onsite or outsource the service?
Current Supplier of HDD destruction services?
Is the HDD wiped / degaussed before leaving your datacentre?
Approx Number of drives destroyed/wiped per annum?
Thank you for your message.
If you have submitted a Freedom of Information request please accept this
email as acknowledgement that your request has been received. You should
expect a response from us within 20 working days.
Data Protection & FOI
Thank you for your enquiry which is being handled under the Freedom of Information Act 2000. Please accept our apologies for the slight delay in responding to you.
I can confirm that UCL holds information relevant to your request and we are pleased to be able to provide some of this information to you. Please see attached for the information we are able to provide to you.
We are currently considering the Section 31(1)(a) exemption in respect of some of the information, where highlighted below. Section 31(1)(a) states that:
"Information which is not exempt information by virtue of section 30 is exempt information if its disclosure under this Act would, or would be likely to, prejudice—
(a) the prevention or detection of crime,"
We are permitted an additional 20 working days to consider the public interest arguments for and against disclosure of this information, and so we will reply further by 11th October 2017.
Please let me know if you have any questions with regard to this process.
Data Protection & Freedom of Information Adviser
Legal Services|Finance and Business Affairs|UCL
Tel: 020 3108 7862
If you are unhappy with our response to your request and wish to make a complaint or request a review of our decision, please email [email address]. Emails should include the words ‘Internal Review’ in the subject and be marked ‘For the Attention of the Vice Provost Operations’. Alternatively you should write to:
Vice Provost Operations
University College London
1-19 Torrington Place
London WC1E 7HB
Please note, complaints and requests for internal review received more than two months after the initial decision will not be handled.
If you are not content with the outcome of the internal review, you may apply directly to the Information Commissioner at the address given below. You should do this within two months of our final decision.
If you have any queries or concerns, please contact me using the details provided in this letter and including the request reference number.
Further information on the Freedom of Information Act is available from the Information Commissioner’s Office:
Telephone 01625 545700