Dear Heriot-Watt University,
Under the Freedom of Information Act 2000 may I kindly request the following information about the Universities IT Infrastructure Information. The information needed is as follows:
IT Compliant Route to purchase
What Frameworks are used for IT Procurement? (ie. SSSNA, NEUPC, Janet, CCS, CPC)?
If you use Cisco, do you use Smart Collector?
How many switches?
How many routers?
How many wireless controllers/ AP’s?
Network contract start date?
Date Network Support ends / is refreshed
Value of existing Network support contract ?
Do you use Network virtualisation?
IT Security vendors used?
IT Security Support renewal date?
Do you use 2FA?
What web and email filtering is used?
What DLP is in place?
What SIEM solution is used?
What intrusion prevention is used?
What endpoint security is used?
Are you using or are interested in AWS/Google or Azure for cloud services?
Do you use any Cloud File Storage? If so, what?
Is there a Data Destruction Policy in place?
Do you destroy HDD onsite or outsource the service?
Current Supplier of HDD destruction services?
Is the HDD wiped / degaussed before leaving your datacentre? If, yes, how do you ensure that the data has been completely erased
Approx. Number of drives destroyed/wiped per annum?
Firstly could we apologise for the delay in responding we have been
experiencing very levels of FOISA requests and we hope that the delay has
not inconvenienced your research.
Our responses are in red below for ease of reference.
Your right to seek review of our decision
If you are not satisfied with our response or our reasoning set-out above,
you have forty working days from today in which to request a review of our
decision. Any request should be put in writing and should be sent to Ann
Jones, Head of Heritage and Information Governance, at the address
detailed at the bottom of this email. The request should:
(a) detail your request for a review of our decision to be undertaken;
(b) describe the nature of your original request; and
(c) explain the reasons why you are dissatisfied with our response.
If you remain dissatisfied with how your request for information has been
dealt with, you also have the right to apply to the Scottish Information
Commissioner for a decision as to whether we have handled your request
Information relating to your right to seek review is available from the
Scottish Information Commissioner's web page at:
or by contacting the Scottish Information Commissioner's Office at the
Scottish Information Commissioner,
Fife KY16 9DS
Telephone: 01334 464610
Fax: 01334 464611
E-mail: [email address]
Finally, should you wish to discuss the contents of this email, please do
not hesitate to contact us via [Heriot-Watt University request email]
Governance and Legal Services
Edinburgh EH14 4AS
Dear Freedom Of Information,,
Thank you for your reply and the information provided
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